Guest Service Agent
2 hours ago
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay range $19.29 to $20.29 Base pay offered may vary depending on several factors including, but not limited to, job related knowledge, skills and job specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their fa
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Guest Service Agent
3 hours ago
Renton, United States Sonesta International Hotels Full timeJob Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...
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Customer Service Representative
3 months ago
Renton, United States Areesa Bourdon - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Renton, WA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Areesa Bourdon - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...
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Reservations and PBX Agent
2 days ago
Renton, Washington, United States Hyatt Full timeJob OverviewAt Hyatt, we strive to provide exceptional service to our guests, and we're looking for a skilled Reservations and PBX Agent to join our team.This role is responsible for handling incoming calls, processing guest requests, and providing information about our hotel and surrounding area. If you have excellent communication skills, a positive...
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Guest Services Manager
2 weeks ago
Renton, Washington, United States Residence Inn Seattle South Renton Full timeCompany Overview:At Residence Inn Seattle South Renton, we pride ourselves on our innovative and entrepreneurial spirit, cultivating a collaborative environment that consistently achieves outstanding results. With a diverse portfolio of hotels, we have established a solid reputation over the years for our expertise in management, development, and revenue...
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Guest Services Manager
2 weeks ago
Renton, Washington, United States Residence Inn Seattle South Renton Full timeCompany Overview:At Residence Inn Seattle South Renton, we pride ourselves on our innovative and entrepreneurial spirit, fostering a collaborative environment that consistently achieves outstanding results. With a diverse portfolio of hotels, we have built a strong reputation over the years for our expertise in hotel management, development, and revenue...
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Front Desk Agent
2 months ago
Renton, United States InnVentures IVI LP Full time**Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and...
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Account Representative
4 months ago
Renton, United States Areesa Bourdon - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...
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Account Associate
4 months ago
Renton, United States Areesa Bourdon - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesUse a customer-focused, needs-based review process to educate customers about insurance options.Work with the agent to establish and meet marketing...
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Insurance Account Position
4 months ago
Renton, United States Ej Silvers - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If...
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Assistant Office Manager
3 months ago
Renton, United States Ej Silvers - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceHealth insuranceOpportunity for advancementPaid time off Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of an Assistant Office Manager. We seek an energetic professional interested in helping our business...
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Guest Services Team Leader
2 weeks ago
Renton, Washington, United States Residence Inn Seattle South Renton Full timeCompany Overview:At Residence Inn Seattle South Renton, we pride ourselves on fostering a collaborative and innovative environment that prioritizes guest satisfaction. With a commitment to excellence, we manage a diverse portfolio of hotels, ensuring a memorable experience for every visitor.Position Summary:The Front Desk Supervisor plays a pivotal role in...
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Front Desk Agent
2 months ago
Renton, United States Residence Inn Seattle South Renton Full timeInnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...
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Guest Service Representative
2 months ago
Renton, United States iQon Hospitality Full timeHotel Location: Redmond Inn at 17601 Redmond Way, Redmond, WA 98052 Introduction: We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their...
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Guest Area Service Specialist
2 weeks ago
Renton, Washington, United States Hyatt Regency Lake Washington at Seattle%27s Southport Full timeHyatt Regency Lake Washington at Seattle's Southport, a distinguished AAA Four Diamond and Best of Housekeeping award recipient, is situated along the picturesque shores of Lake Washington, blending the stunning natural landscape of the Pacific Northwest with contemporary comforts.With convenient access to major transport links and attractions, including the...
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Guest Advocate
2 weeks ago
Renton, Washington, United States Target Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide prompt and courteous service to all guests,...
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Night Auditor
2 months ago
Renton, United States iQon Hospitality Full timeHotel Location: Motel 6 at 1885 15th Pl, Issaquah, WA 98027 Introduction: We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay....
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Insurance Account Position
3 weeks ago
Renton, United States Judiet Dere - State Farm Agent Full time $45,000 - $65,000Job DescriptionJob DescriptionJudiet Dere State Farm Agency Inc. is searching for a licensed Insurance Account Team Member. Our ideal candidate has their Property & Casualty license and is willing to obtain their Life & Health license.BENEFITSHourly plus commission and bonusesPaid time off (vacation and personal/sick days)Health and Dental benefitsEmployee...
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Customer Service Representative
7 days ago
Renton, Washington, United States Hayk Tadevosyan - State Farm Agent Full timeAbout Our AgencyHayk Tadevosyan's State Farm Agency is a top-rated agency in the Pacific Northwest, known for its diverse and motivated team that thrives in a flexible work environment.Position OverviewWe are seeking a bilingual and customer-focused individual to join our team as a Customer Service Representative. As a representative of Hayk Tadevosyan -...
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Host and Guest Experience Specialist
22 hours ago
Renton, Washington, United States Red Robin International Full time{"title": "Host Role Overview", "content": "At Red Robin International, we're passionate about delivering exceptional guest experiences. As a Host, you'll play a vital role in setting the tone for our guests' visits. Your friendly demeanor and excellent communication skills will ensure that every guest feels welcome and valued.Key Responsibilities:Provide a...
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Front Desk Representative
1 week ago
Renton, Washington, United States InnVentures IVI LP Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key ResponsibilitiesEnsure a smooth and efficient check-in...