Current jobs related to Customer Service Associate - Atlanta - 1Connect Consulting

  • Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States Moon Capital Full time

    Job OverviewMoon Capital is seeking a dedicated Customer Service Associate to enhance our customer experience. The successful candidate will be responsible for managing transactions and providing exceptional service to our clientele.Key Responsibilities:Customer Interaction: Welcome customers as they arrive, addressing inquiries and assisting them in finding...

  • Customer Service Associate II

    1 month ago

    Atlanta, United States TJ Maxx Full time

    T.J. Maxx - 1801 Howell Mill Rd Sw Ste 200 30318 [Asset Protection / Security] As a Loss Prevention Customer Service Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft through...

  • Customer Service Associate

    2 weeks ago

    Atlanta, Georgia, United States Bloomingdale's Full time

    About UsBloomingdale's is a fashion retailer that makes personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to make Bloomingdale's like no other store in the world. Our colleagues are passionate, driven, entrepreneurial, and collaborative. We...

  • Area Customer Service Associate

    2 months ago

    Atlanta, United States Empire Today Full time

    Assist with answering incoming customer service calls. Review, monitor, and track Service Requests (S - Rs) report for assignment and resolution on a daily and weekly basis, for their designated area Ensure that urgent requests are handled promptly ( Customer Service, Associate, Service Manager, Customer, Retail, Construction

  • Retail Customer Service Associate

    1 month ago

    Atlanta, United States FedEx Full time

    FedEx - JobID: PDX_FEC_B35DA6D4-E037-4794-B501-B643362EB8E5_240403 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in...

  • Retail Customer Service Associate

    1 month ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing expert advice on print and shipping services, and ensuring seamless operations in...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing expert advice on print and shipping services, and ensuring seamless operations in...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless...

  • Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States Bloomingdale's Full time

    About UsBloomingdale's is a leading luxury department store that makes fashion personal and fun. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to make Bloomingdale's like no other store in the world.Our CultureWe believe that everyone plays a critical role in bringing our mission to...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing expert advice on print and shipping services, and ensuring seamless operations in...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing expert advice on print and shipping services, and ensuring seamless operations in...

  • Retail Customer Service Associate

    2 months ago

    Atlanta, Georgia, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless...

Customer Service Associate

2 months ago

Atlanta, United States 1Connect Consulting Full time

Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Associate. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.

In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.

Key Responsibilities of a Customer Service Associate:

  • Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
  • Maintain a deep understanding of our client's products or services to provide accurate information to customers
  • Adhere to company policies, procedures, and ethical standards
  • Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
  • Maintain detailed records of customer interactions through company's key performance indicators provided in training
Skills and Qualities We Seek in a Customer Service Associate:
  • Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
  • Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
  • Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
Requirements of a Customer Service Associate:
  • High school diploma or equivalent
  • Previous customer service or related experience preferred, but not required
  • Proven interpersonal skills
  • Ability to remain patient and composed, even in challenging customer situations
  • Flexibility to adapt to changing customer needs and departmental requirements.
  • Effective time management and organizational skills to handle multiple customer inquiries efficiently.
  • Adherence to company policies, industry regulations, and ethical standards.
  • A track record of punctuality and reliability in meeting work schedules.
  • Ability to meet or exceed company's performance metrics


#LI-Onsite