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Market Conduct Examiner

2 months ago

tumwater, United States State of Washington Full time
About the Role

We are seeking a highly skilled and experienced Chief Market Conduct Examiner to join our team at the State of Washington. As a key member of our regulatory affairs team, you will be responsible for leading a team of market conduct examiners and ensuring that insurance companies operate in compliance with state regulations.

Key Responsibilities
  • Provide daily supervision and oversight to a team of market conduct examiners
  • Conduct job analysis and identify duties for subordinate job descriptions
  • Oversee all market conduct continuum activities and provide guidance and direction on market issues
  • Coordinate with HR and program manager to develop and manage recruitment and selection processes
  • Monitor progress of each analyst's open files
  • Foster continuous process improvement and project management
  • Develop performance expectations and conduct performance evaluations
  • Assign, plan, instruct, and check the work of assigned staff
  • Determine and adjust schedules for assigned staff
  • Ensure that continuums are completed within required timeframes
  • Participate in NAIC and regulatory workgroups
  • Oversee updates to the NAIC's Market Action Tracking System (MATS)
  • Track and ensure that all carrier reporting to the Market Conduct Unit is done timely
Requirements
  • Seven years of insurance experience through a combination of degree completion and/or working in the insurance industry in an operational area such as underwriting, claims, internal audit, or customer service
  • Two years of supervisory experience working with varied levels of employees, including oversight of training programs for new employees
  • Intermediate level Microsoft Office Word, Excel, PowerPoint, Access, and Outlook skills
Preferred Qualifications
  • Understanding of the insurance industry and hands-on familiarity with insurance company operations
  • Intermediate level knowledge of TeamMate software
  • Related insurance industry designations such as AIE, CIE, FLMI, CLU, CPCU, MCM, AIRC, or currently taking classes to achieve a related designation
  • Three years of regulatory experience in a similar position and in a similar unit