Chief Market Conduct Examiner Position

4 weeks ago

Thurston County Tumwater, United States State of Washington Full time
About the Role

The Office of the Insurance Commissioner (OIC) is seeking a highly skilled and experienced Chief Market Conduct Examiner to join our team. As a key member of our Company Supervision Division, you will be responsible for leading our Market Conduct Unit and ensuring the effective regulation of the insurance industry in Washington state.

Key Responsibilities
  • Provide daily supervision and oversight to a team of Market Conduct Examiners and Administrative Assistants.
  • Conduct job analysis and identify duties for subordinate job descriptions.
  • Oversee all market conduct continuum activities and provide guidance and direction on market issues.
  • Coordinate with HR and Program Manager to develop and manage recruitment and selection processes.
  • Monitor progress of each Analyst's open files and focus on continuous process improvement and project management.
  • Develop performance expectations and conduct performance evaluations.
  • Assign, plan, instruct, and check the work of assigned staff, determining and adjusting schedules as needed.
  • Ensure that continuums are completed within required timeframes and participate in NAIC and regulatory workgroups.
  • Oversee updates to the NAIC's Market Action Tracking System (MATS) and track carrier reporting to the Market Conduct Unit.
Requirements
  • Seven years of insurance experience through a combination of degree completion and/or working in the insurance industry in an operational area such as underwriting, claims, internal audit, or customer service.
  • Intermediate level Microsoft Office Word, Excel, PowerPoint, Access, and Outlook skills.
Preferred Qualifications
  • Two years of supervisory experience working with varied levels of employees, including oversight of training programs for new employees.
  • Understanding of the insurance industry and hands-on familiarity with insurance company operations.
  • Intermediate level knowledge of TeamMate software.
  • Related insurance industry designations such as AIE, CIE, FLMI, CLU, CPCU, MCM, AIRC, or currently taking classes to achieve a related designation.
  • Three years of regulatory experience in a similar position and in a similar unit.
About the OIC

The Office of the Insurance Commissioner is a regulatory agency centered on consumer protection. We are committed to providing a dynamic and inclusive work environment that values diversity and promotes a healthy business environment in Washington state.

Benefits
  • Competitive salary range of $90,000 - $110,016.
  • Excellent benefits package, including health and retirement plans, paid leave, and compensation benefits for you and your family.
  • Wellness programs, dependent care assistance, and Employee Assistance Program.
  • Training and development opportunities, including tuition reimbursement.
  • Program for Public Service Loan Forgiveness (if applicable).
  • Free parking at our main office in Tumwater.
  • Stable funding source that does not rely on the state's general fund.
  • Excellent work-life balance and flexible work schedules.
  • Commitment to diversity in the workplace and support for one another with respect and trust.
  • Free Thurston County Transit public transportation.

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