Desktop Support Engineer

12 hours ago

coppell, United States Optimize Search Group Full time

Title: Desktop Support Engineer

Location: Coppell, TX (100% onsite)

Duration: Long term contract (12-16 months) with option to hire


Job Summary:

Our client is seeking a skilled and dedicated Desktop Support Engineer to join their Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue learning and provide valuable insight as a key member of the team. This role requires the engineer to be on-site 100% of the time to ensure prompt and effective resolution of technical problems.


Key Responsibilities:

  • Provide on-site technical support for desktop computers, laptops, printers, and other peripherals
  • Install, configure, and maintain operating systems, software applications, and hardware components
  • Troubleshoot and resolve hardware, software, and network issues in a timely manner
  • Assist with the setup and deployment of new equipment and technology
  • Perform regular maintenance and updates to ensure optimal performance of IT systems
  • Document and track all support requests and resolutions using a ticketing system
  • Collaborate with other IT team members to address complex technical issues
  • Provide training and guidance to end-users on best practices and IT policies
  • Ensure compliance with company IT policies and security protocols
  • Develop and leverage application centric Key Performance Indicators (KPI’s) to identify inefficiencies, streamline processes, and drive informed decisions
  • Offer an outstanding customer experience to all employees


Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
  • Proven experience as a Desktop Support Engineer or similar role (3+ years)
  • Strong knowledge of Windows and macOS operating systems
  • Technical proficiency in Microsoft environment including:
  • Compute (e.g., Laptops)
  • Peripherals (e.g., Printers and Scanners)
  • Unified Communications (e.g., Microsoft Exchange and Teams)
  • Identity and Access (e.g., Microsoft Active Directory and Group Policy)
  • Data Protection (e.g., Email Security and Endpoint Protection)
  • Knowledge and Collaboration Management(e.g., SharePoint and ITSM)
  • Productivity Applications (e.g., Office 365 and Adobe Creative Suite)
  • Asset Management (e.g., Inventory Management and Purchasing)
  • Familiarity with network troubleshooting and basic network configurations
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Self-motivated continuous learner
  • Must be able to provide exceptional customer service


Desired Skills:

  • Familiarity with PowerShell or similar scripting languages
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator)
  • Experience with project management


Physical Requirements:

  • Ability to Lift and Move Equipment: Engineers often need to lift and move computer equipment, such as desktops, monitors, and printers, which can weigh up to 50 pounds.
  • Mobility: The role will require moving around the office or between different locations to provide on-site support.

  • Desktop Support Engineer

    1 week ago

    coppell, United States Optimize Search Group Full time

    Title: Desktop Support EngineerLocation: Coppell, TX (100% onsite)Duration: Long term contract (12-16 months) with option to hireJob Summary:Our client is seeking a skilled and dedicated Desktop Support Engineer to join their Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services...

  • Desktop Support Engineer

    1 week ago

    Coppell, United States Optimize Search Group Full time

    Title: Desktop Support EngineerLocation: Coppell, TX (100% onsite)Duration: Long term contract (12-16 months) with option to hireJob Summary:Our client is seeking a skilled and dedicated Desktop Support Engineer to join their Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services...

  • Desktop Support Engineer

    1 week ago

    coppell, United States Lead Allies Inc. Full time

    We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...

  • Desktop Support Engineer

    1 week ago

    Coppell, United States Lead Allies Inc. Full time

    We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...

  • Desktop Support Engineer

    4 weeks ago

    coppell, United States Lead Allies Inc. Full time

    We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...

  • Desktop Support Engineer

    4 weeks ago

    Coppell, United States Lead Allies Inc. Full time

    We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...

  • Desktop Support Engineer

    4 weeks ago

    Coppell, United States Lead Allies Inc. Full time

    We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...

  • Desktop Support Engineer

    3 weeks ago

    Coppell, Texas, United States Lanvera Full time

    Job DescriptionAt Lanvera, we are seeking a skilled Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will provide technical support and troubleshooting services to end-users, ensuring prompt and effective resolution of technical problems.Key Responsibilities:Provide on-site technical support for desktop computers,...

  • Desktop Support Engineer

    3 months ago

    Coppell, United States Two Harbors Investment Corp Full time

    The Desktop Engineer is directly involved with the operational delivery of technical services within Information Technology. Desktop Engineers have primary responsibility for delivery of services required to install, configure, monitor, support and manage the RoundPoint systems. The Desktop Engineer possesses an enterprise view and understanding of the...

  • Desktop Support Specialist

    3 weeks ago

    Coppell, Texas, United States Lead Allies Inc. Full time

    Desktop Support EngineerWe are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team at Lead Allies Inc.Key Responsibilities:Provide on-site technical support for desktop computers, laptops, printers, and other peripheralsInstall, configure, and maintain operating systems, software applications, and hardware...

  • Desktop Support Specialist

    4 weeks ago

    Coppell, Texas, United States Lead Allies Inc. Full time

    Desktop Support EngineerWe are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team at Lead Allies Inc. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as...

  • Desktop Support Specialist

    2 weeks ago

    Coppell, Texas, United States LANVERA GROUP INC ET AL Full time

    Job Summary: We are seeking a skilled Desktop Support Engineer to join our Infrastructure and Security team at Lanvera Group Inc Et Al. The ideal candidate will provide technical support and troubleshooting services to end-users, ensuring prompt and effective resolution of technical problems. This role requires on-site presence 100% of the time to ensure...

  • Desktop Support Engineer

    4 days ago

    Coppell, TX, United States Optimize Search Group Full time

    Title: Desktop Support EngineerLocation: Coppell, TX (100% onsite)Duration: Long term contract (12-16 months) with option to hireJob Summary:Our client is seeking a skilled and dedicated Desktop Support Engineer to join their Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services...

  • Desktop Support Specialist

    4 weeks ago

    Coppell, Texas, United States Two Harbors Investment Corp Full time

    Job Title: Desktop Support EngineerAt Two Harbors Investment Corp, we are seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for delivering technical services and supporting the operational delivery of our systems.Key Responsibilities:Install, configure, and maintain PC systems,...

  • Desktop Support Specialist

    2 weeks ago

    Coppell, Texas, United States GDT - General Datatech Full time

    Desktop Support RoleAt GDT - General Datatech, we are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have a minimum of 2 years of experience as an endpoint/desktop technician, providing both hardware and software support. Additionally, they should possess at least 2 of the following certifications: CompTIA (A+, IT...

  • Desktop Support Specialist

    2 weeks ago

    Coppell, Texas, United States GDT - General Datatech Full time

    Desktop Support RoleGDT - General Datatech is seeking a skilled Desktop Support Analyst to join our team.This is a 3-6 month Contract-to-Hire opportunity, working 100% onsite in Coppell, TX.The successful candidate will be paid $25/hour.Minimum of 2 years of experience as an endpoint/desktop technician providing both hardware and software support.At least 2...

  • Desktop Support Specialist

    4 weeks ago

    Coppell, Texas, United States Imprimis Group Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled and dedicated Desktop Support Specialist to join our client's Infrastructure and Security team. In this role, you will provide technical support and troubleshooting services for end-users, handling hardware, software, and network-related issues.Key Responsibilities:Provide on-site technical...

  • Desktop Support Specialist

    1 week ago

    coppell, United States Imprimis Group Full time

    Imprimis Group, Inc. has partnered with a client in Coppell, TX, that is hiring a Desktop Support Specialist.CONTRACT 6 MONTHS MIN. | ONSITE– COPPELL, TX | $21-26/HRGREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIALWe are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this role,...

  • Desktop Support Specialist

    3 weeks ago

    coppell, United States Imprimis Group Full time

    Imprimis Group, Inc. has partnered with a client in Coppell, TX, that is hiring a Desktop Support Specialist.CONTRACT 6 MONTHS MIN. | ONSITE– COPPELL, TX | $21-23/HRGREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIALWe are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this role,...

  • Desktop Support Specialist

    4 weeks ago

    Coppell, United States Imprimis Group Full time

    Imprimis Group, Inc. has partnered with a client in Coppell, TX, that is hiring a Desktop Support Specialist.CONTRACT 6 MONTHS MIN. | ONSITE– COPPELL, TX | $21-23/HRGREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIALWe are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this role,...