Desktop Support Engineer

3 weeks ago

coppell, United States Optimize Search Group Full time

Title: Desktop Support Engineer

Location: Coppell, TX (100% onsite)

Duration: Long term contract (12-16 months) with option to hire


Job Summary:

Our client is seeking a skilled and dedicated Desktop Support Engineer to join their Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue learning and provide valuable insight as a key member of the team. This role requires the engineer to be on-site 100% of the time to ensure prompt and effective resolution of technical problems.


Key Responsibilities:

  • Provide on-site technical support for desktop computers, laptops, printers, and other peripherals
  • Install, configure, and maintain operating systems, software applications, and hardware components
  • Troubleshoot and resolve hardware, software, and network issues in a timely manner
  • Assist with the setup and deployment of new equipment and technology
  • Perform regular maintenance and updates to ensure optimal performance of IT systems
  • Document and track all support requests and resolutions using a ticketing system
  • Collaborate with other IT team members to address complex technical issues
  • Provide training and guidance to end-users on best practices and IT policies
  • Ensure compliance with company IT policies and security protocols
  • Develop and leverage application centric Key Performance Indicators (KPI’s) to identify inefficiencies, streamline processes, and drive informed decisions
  • Offer an outstanding customer experience to all employees


Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
  • Proven experience as a Desktop Support Engineer or similar role (3+ years)
  • Strong knowledge of Windows and macOS operating systems
  • Technical proficiency in Microsoft environment including:
  • Compute (e.g., Laptops)
  • Peripherals (e.g., Printers and Scanners)
  • Unified Communications (e.g., Microsoft Exchange and Teams)
  • Identity and Access (e.g., Microsoft Active Directory and Group Policy)
  • Data Protection (e.g., Email Security and Endpoint Protection)
  • Knowledge and Collaboration Management(e.g., SharePoint and ITSM)
  • Productivity Applications (e.g., Office 365 and Adobe Creative Suite)
  • Asset Management (e.g., Inventory Management and Purchasing)
  • Familiarity with network troubleshooting and basic network configurations
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Self-motivated continuous learner
  • Must be able to provide exceptional customer service


Desired Skills:

  • Familiarity with PowerShell or similar scripting languages
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator)
  • Experience with project management


Physical Requirements:

  • Ability to Lift and Move Equipment: Engineers often need to lift and move computer equipment, such as desktops, monitors, and printers, which can weigh up to 50 pounds.
  • Mobility: The role will require moving around the office or between different locations to provide on-site support.

  • Desktop Support Engineer

    2 weeks ago

    coppell, United States Optimize Search Group Full time

    Title: Desktop Support EngineerLocation: Coppell, TX (100% onsite)Duration: Long term contract (12-16 months) with option to hireJob Summary:Our client is seeking a skilled and dedicated Desktop Support Engineer to join their Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services...

  • Desktop Support Engineer

    3 weeks ago

    Coppell, United States Optimize Search Group Full time

    Title: Desktop Support EngineerLocation: Coppell, TX (100% onsite)Duration: Long term contract (12-16 months) with option to hireJob Summary:Our client is seeking a skilled and dedicated Desktop Support Engineer to join their Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services...

  • Desktop Support Engineer

    3 weeks ago

    Coppell, United States Lead Allies Inc. Full time

    We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...

  • Desktop Support Engineer

    3 weeks ago

    coppell, United States Lead Allies Inc. Full time

    We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...

  • Desktop Support Engineer

    1 month ago

    Coppell, Texas, United States Lanvera Full time

    Job DescriptionAt Lanvera, we are seeking a skilled Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will provide technical support and troubleshooting services to end-users, ensuring prompt and effective resolution of technical problems.Key Responsibilities:Provide on-site technical support for desktop computers,...

  • Desktop Support Engineer

    7 days ago

    coppell, United States Imprimis Group Full time

    Imprimis Group, Inc. has partnered with a client in Coppell, TX, that is hiring a Desktop Support Specialist.CONTRACT 12-18 MONTHS MIN. | ONSITE– COPPELL, TX | $21-38/HRGREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIALWe are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this...

  • Desktop Support Engineer

    2 weeks ago

    Coppell, United States Imprimis Group Full time

    Imprimis Group, Inc. has partnered with a client in Coppell, TX, that is hiring a Desktop Support Specialist.CONTRACT 12-18 MONTHS MIN. | ONSITE– COPPELL, TX | $21-38/HRGREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIALWe are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this...

  • Desktop Support Engineer

    1 week ago

    coppell, United States Imprimis Group Full time

    Imprimis Group, Inc. has partnered with a client in Coppell, TX, that is hiring a Desktop Support Specialist.CONTRACT 12-18 MONTHS MIN. | ONSITE– COPPELL, TX | $21-38/HRGREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIALWe are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this...

  • Desktop Support Specialist

    4 weeks ago

    Coppell, Texas, United States LANVERA GROUP INC ET AL Full time

    Job Summary: We are seeking a skilled Desktop Support Engineer to join our Infrastructure and Security team at Lanvera Group Inc Et Al. The ideal candidate will provide technical support and troubleshooting services to end-users, ensuring prompt and effective resolution of technical problems. This role requires on-site presence 100% of the time to ensure...

  • Desktop Support Engineer

    2 weeks ago

    Coppell, TX, United States Optimize Search Group Full time

    Title: Desktop Support EngineerLocation: Coppell, TX (100% onsite)Duration: Long term contract (12-16 months) with option to hireJob Summary:Our client is seeking a skilled and dedicated Desktop Support Engineer to join their Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services...

  • Desktop Support Specialist

    4 weeks ago

    Coppell, Texas, United States GDT - General Datatech Full time

    Desktop Support RoleAt GDT - General Datatech, we are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have a minimum of 2 years of experience as an endpoint/desktop technician, providing both hardware and software support. Additionally, they should possess at least 2 of the following certifications: CompTIA (A+, IT...

  • Desktop Support Specialist

    4 weeks ago

    Coppell, Texas, United States GDT - General Datatech Full time

    Desktop Support RoleGDT - General Datatech is seeking a skilled Desktop Support Analyst to join our team.This is a 3-6 month Contract-to-Hire opportunity, working 100% onsite in Coppell, TX.The successful candidate will be paid $25/hour.Minimum of 2 years of experience as an endpoint/desktop technician providing both hardware and software support.At least 2...

  • Desktop Support Specialist

    3 days ago

    Coppell, United States BravoTECH Full time

    This role requires the engineer to be on-site 100% of the time to ensure prompt and effective resolution of technical problems.Key Responsibilities:Provide on-site technical support for desktop computers, laptops, printers, and other peripheralsInstall, configure, and maintain operating systems, software applications, and hardware componentsTroubleshoot and...

  • Desktop Support Specialist

    3 weeks ago

    coppell, United States Imprimis Group Full time

    Imprimis Group, Inc. has partnered with a client in Coppell, TX, that is hiring a Desktop Support Specialist.CONTRACT 6 MONTHS MIN. | ONSITE– COPPELL, TX | $21-26/HRGREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIALWe are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this role,...

  • Desktop Support Specialist

    1 month ago

    Coppell, United States Imprimis Group Full time

    Imprimis Group, Inc. has partnered with a client in Coppell, TX, that is hiring a Desktop Support Specialist.CONTRACT 6 MONTHS MIN. | ONSITE– COPPELL, TX | $21-23/HRGREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIALWe are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this role,...

  • Desktop Support Specialist

    1 month ago

    coppell, United States Imprimis Group Full time

    Imprimis Group, Inc. has partnered with a client in Coppell, TX, that is hiring a Desktop Support Specialist.CONTRACT 6 MONTHS MIN. | ONSITE– COPPELL, TX | $21-23/HRGREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIALWe are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this role,...

  • Desktop Support Analyst

    1 month ago

    coppell, United States GDT - General Datatech Full time

    Desktop Support Role3-6 month Contract-to-Hire100% onsite in Coppell, TXPay- $25/hourMinimum of 2 years as an endpoint/desktop technician providing both hardware and software supportAt least 2 of the following certifications: CompTIA (A+, IT Fundamentals, Network+), Microsoft Office Specialist (MOS), Microsoft Windows 10 (MCP/MCSA), Microsoft O365 (MCSA:...

  • Desktop Support Analyst

    3 months ago

    Coppell, United States GDT - General Datatech Full time

    Desktop Support Role3-6 month Contract-to-Hire100% onsite in Coppell, TXPay- $25/hourMinimum of 2 years as an endpoint/desktop technician providing both hardware and software supportAt least 2 of the following certifications: CompTIA (A+, IT Fundamentals, Network+), Microsoft Office Specialist (MOS), Microsoft Windows 10 (MCP/MCSA), Microsoft O365 (MCSA:...

  • Desktop Support Analyst

    3 weeks ago

    coppell, United States GDT - General Datatech Full time

    Desktop Support Role3-6 month Contract-to-Hire100% onsite in Coppell, TXPay- $25/hourMinimum of 2 years as an endpoint/desktop technician providing both hardware and software supportAt least 2 of the following certifications: CompTIA (A+, IT Fundamentals, Network+), Microsoft Office Specialist (MOS), Microsoft Windows 10 (MCP/MCSA), Microsoft O365 (MCSA:...

  • Desktop Support Analyst

    2 weeks ago

    Coppell, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Desktop Support Analyst to join our team located in Coppell, Texas. The role involves providing technical support and troubleshooting services to end-users in the IT Software industry. This position offers a contract to permanent employment opportunity, where the successful candidate will be part of an on-site...