Director of Ticket Sales

2 weeks ago

Beloit, United States Gateway Professional Baseball, LLC Full time

The #1 goal of the Director of Ticket Sales is to drive revenue for the organization. You must lead the team in achieving a net promoter score of 80+ for groups, season tickets & sponsorships.

Essential Functions
  • Manage the sales team for groups & season tickets.
  • Work directly with the creative and marketing teams for asset creative and driving new single game ticket sales through digital marketing.
  • Identify and solicit new local and regional corporate partners for the organization to generate new group ticket, season ticket & sponsorship revenue.
  • Develop customized sponsorship programs using inventory controlled by the organization to generate net revenue and meet the needs of clients
  • Manage the implementation of all corporate contracts to make sure all commitments are fully executed.
  • Maintain groups & season ticket sales inventory
  • Daily reporting of sales and goals
  • Responsible for all group areas
  • Develop and implement group and season ticket incentives
  • Create and manage budget for all of ticket sales assets.
  • Develop and maintain SOP’s and manage to best practices
  • Creation of marketing programs, promotions and initiatives to integrate the Club’s corporate partners
  • Act as a brand steward for the Club’s visual identity both internally and externally, ensuring consistent use of all marks
  • Develop & implement high-level plans to organize and group each aspect within the ticket sales team.
  • Other related duties as required.
  • Attend staff meetings and provide insight into operations-related concerns
  • Other duties as assigned
Requirements Knowledge, Skills, & Abilities
  • High-energy; results focused and have a creative vision for how to drive revenue & Net Promoter Score.
  • Must be a part of the sales process and enjoy training young sales professionals.
  • Be a respected leader that team members want to follow.
  • Move extremely fast with mission critical tasks, assigned or unassigned. This may require hard choices as well as reconfiguration of scheduling at times.
  • Renegotiate deadlines when applicable.
  • Consistent, cool head in the face of adversity.
  • Push your people to think “sales first” as often as possible.
  • 100% ownership of all results from your department.
  • Radical candor & feedback.
  • Follow all company policies to the letter.
Prior Experience

At least 3-5 years of experience managing live shows, preferably in the sports industry.

Bachelor's degree in business administration or another related field is preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The key physical requirements of this position includes the ability to walk and stand for an extended period of time, lift up to 30 pounds, and the use of standard kitchen and office equipment including computers. 

Position Type & Expected Hours of Work

This is a regular, full-time, exempt position. Hours of work may vary to include weekends and evenings to meet business requirements.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

EEO Statement

The Beloit Sky Carp provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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