Genpact | Technical Support Specialist | schenectady, ny
2 days ago
We seek technically proficient candidates with strong interpersonal abilities for the role of Technician- Support Analyst. Support technicians diagnose technical issues, offer prompt customer assistance, and facilitate the implementation of new applications. Effective communication is vital as they engage directly with customers and produce written documentation.
Responsibilities
• Real time monitoring and response of Renewable Energy power generating assets.
• Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions
• Escalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional support
• Interface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring System
• Monitor the ROC notifications for customer requests during the shift and take the necessary actions immediately
• Follow ROC procedures to drive standardized global practices
• Proficiently communicate with internal and external customers via written and verbal communication
• Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools
Minimum Qualifications
• Excellent written and verbal communication skills
• Ability to work independently
• Excellent PC skills, experience using MS Office, MS Outlook, and Excel
• Must be able to work variance shifts required for 24x7 operations
Preferred Qualifications/ Skills
• Experience in renewable energy generation
• Experience with industrial plant maintenance
• Experience with maintenance and troubleshooting Programable Logic Controllers (PLC’s)
-
schenectady, United States Genpact Full timeWe seek technically proficient candidates with strong interpersonal abilities for the role of Technician- Support Analyst. Support technicians diagnose technical issues, offer prompt customer assistance, and facilitate the implementation of new applications. Effective communication is vital as they engage directly with customers and produce written...
-
schenectady, United States Genpact Full timeWe seek technically proficient candidates with strong interpersonal abilities for the role of Technician- Support Analyst. Support technicians diagnose technical issues, offer prompt customer assistance, and facilitate the implementation of new applications. Effective communication is vital as they engage directly with customers and produce written...
-
schenectady, United States Genpact Full timeWe seek technically proficient candidates with strong interpersonal abilities for the role of Technician- Support Analyst. Support technicians diagnose technical issues, offer prompt customer assistance, and facilitate the implementation of new applications. Effective communication is vital as they engage directly with customers and produce written...
-
Perm - Physician - Urology Schenectady, NY
2 weeks ago
Schenectady, United States ELLIS HOSPITAL Schenectady 12308 Full timeDetailsClient Name ELLIS HOSPITAL Schenectady 12308 Job Type Permanent Offering Nursing Profession Healthcare Professional (Nursing) Specialty Addiction Medicine Physician Assistant Job ID 14756074 Job Title Perm - Physician - Urology Schenectady, NY Shift DetailsShift Rotating Random Scheduled Hours 32 Job Order DetailsStart Date 10/14/2024 Client...
-
schenectady, United States Genpact Full timeInviting applications for the role of Technician- Support Analyst! We seek technically proficient candidates with strong interpersonal abilities for the role of Technician- Support Analyst. Support technicians diagnose technical issues, offer prompt customer assistance, and facilitate the implementation of new applications. Effective communication is vital...
-
Schenectady, United States ELLIS HOSPITAL Schenectady 12308 Full timeDetailsClient Name ELLIS HOSPITAL Schenectady 12308 Job Type Permanent Offering Nursing Profession Healthcare Professional (Nursing) Specialty Addiction Medicine Physician Assistant Job ID 15113706 Job Title Perm - Physician - Psychiatry - Outpatient Schenectady, NY Shift DetailsShift 5 Shifts , 8 hrs Scheduled Hours 40 Job Order DetailsStart Date 10/14/2024...
-
Information Technology Support Technician
1 month ago
schenectady, United States Genpact Full timeWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Information Technology Support Technician
2 months ago
Schenectady, United States Genpact Full timeWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Information Technology Support Technician
2 months ago
schenectady, United States Genpact Full timeWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Information Technology Support Technician
1 week ago
schenectady, United States Genpact Full timeWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Information Technology Support Technician
1 week ago
Schenectady, United States Genpact Full timeWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Information Technology Support Technician
1 week ago
schenectady, United States Genpact Full timeWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Bartender
5 months ago
Schenectady, United States Doubletree Schenectady, NY Full timeJob Summary: The Doubletree Schenectady, NY is seeking a skilled and dynamic Bartender to join our hospitality and restaurant team. This individual will be responsible for providing exceptional customer service, crafting and serving delicious drinks, and creating a welcoming atmosphere for our guests. This is a part-time, hourly position in Schenectady, New...
-
Bartender
1 month ago
Schenectady, New York, United States Doubletree Schenectady, NY Full timeJob DescriptionThe Doubletree Schenectady, NY is seeking a skilled and dynamic Bartender to join our hospitality and restaurant team.This individual will be responsible for providing exceptional customer service, crafting and serving delicious drinks, and creating a welcoming atmosphere for our guests.This is a part-time, hourly position in Schenectady, New...
-
Restaurant and Banquet Server
1 month ago
Schenectady, New York, United States Doubletree Schenectady, NY Full timeJob OverviewThe Doubletree Schenectady, NY is seeking a skilled Restaurant and Banquet Server to provide exceptional service to our guests. As a key member of our hospitality team, you will be responsible for delivering a seamless dining experience, ensuring accuracy in order placement, and maintaining a clean and organized restaurant and banquet area.Key...
-
Information Technology Support Technician
2 weeks ago
Schenectady, NY, United States Genpact Full timeWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Breakfast Server Position
4 weeks ago
Schenectady, New York, United States Doubletree Schenectady, NY Full timeJob Title: Breakfast Server PositionJob Summary:We are seeking a friendly and efficient Breakfast Server to join our team at Doubletree Schenectady, NY. As a Breakfast Server, you will be responsible for providing exceptional customer service to our guests during the breakfast hours. This individual contributor role offers a part-time schedule and a...
-
Bartender Position
4 weeks ago
Schenectady, New York, United States Doubletree Schenectady, NY Full timeJob Summary:The Doubletree Schenectady, NY is seeking a skilled and dynamic Bartender to provide exceptional customer service, craft and serve delicious drinks, and create a welcoming atmosphere for our guests. This individual will be responsible for greeting and interacting with guests in a friendly and professional manner, taking drink orders and serving...
-
Licensed Practical Nurse
4 weeks ago
Schenectady, New York, United States Schenectady Center Full timeWe are seeking a motivated Licensed Practical Nurse to join our team at Schenectady Center for Rehabilitation and Nursing. Our skilled nursing facility in Schenectady, NY, offers a supportive work environment and competitive compensation package.Job SummaryThe Licensed Practical Nurse will be responsible for providing high-quality patient care, administering...
-
Day Habilitation Care Worker
1 week ago
Schenectady, New York, United States Schenectady ARC Full timeSchenectady ARC offers supportive services to adults with developmental disabilities in the Capital Region since 1952. The organization helps individuals lead healthy, independent lives as active community members by providing high-quality services, resources, and supports.As a Day Habilitation Relief DSP at Schenectady ARC, you will play a vital role in...