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Call Center Representative/Appointment Setter
2 months ago
Join the Champion Chevrolet Buick GMC Team in Guthrie, KY as a Call Center Representative
Are you passionate about delivering exceptional customer service? Champion Chevrolet Buick GMC is expanding, and we’re looking for dedicated Call Center Representatives to join our dynamic team in LaGrange, KY. This is a fantastic opportunity to grow your career in a supportive, fast-paced environment with significant earning potential.
Why Work With Us?
- Competitive Compensation: Enjoy a strong base salary plus commission with unlimited earning potential.
- Comprehensive Benefits Package:
- Medical, Vision, and Dental coverage
- 401(K) Retirement
- Paid Time Off and Paid Holidays
- Exclusive Employee Discounts
- At least one Saturday off per month
- Career Growth: Opportunities for professional development and career advancement.
- Team-Oriented Environment: Thrive in a supportive and collaborative atmosphere.
Your Role:
- Customer Engagement: Make outbound calls to schedule appointments—no cold calling involved
- Collaborative Efforts: Participate in team development sessions to improve performance.
- Responsive Service: Quickly respond to inquiries through phone, internet, and text using prepared scripts.
- Data Management: Accurately enter and maintain customer information in our CRM system.
- Performance Goals: Achieve and exceed call metrics and key performance indicators (KPIs).
- Efficient Workflow: Organize your tasks to meet department deadlines.
- Internal Communication: Work closely with internal departments to ensure seamless operations.
- Flexible Scheduling: Be prepared to work some evenings, Saturdays, and holidays as needed.
What We’re Looking For:
- Friendly and Professional: Be the welcoming voice for our customers.
- Energetic and Driven: Bring enthusiasm and a positive attitude to the role.
- Relevant Experience: Previous experience in sales or a call center is a plus.
- Customer Service Expertise: Strong knowledge of customer service principles and practices.
- Tech Proficiency: Basic computer skills and typing proficiency are required.
- Industry Insight: Experience in the automotive industry or BDC is an advantage.
- Hospitality/Call Center Backgrounds: Candidates with experience in hospitality or call center sales are highly encouraged to apply.
Equal Employment Opportunity: Champion Chevrolet Buick GMC is committed to fostering an inclusive workplace and is an Equal Opportunity Employer (EOE). We celebrate diversity and welcome applications from individuals of all backgrounds, regardless of age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Ready to Elevate Your Career? If you’re eager to make a difference and be part of a team that values excellence, apply now to become our next Call Center Representative at Champion Chevrolet Buick GMC in LaGrange, KY. Start your rewarding career with us today
