Customer Service Representative

4 weeks ago


La Grange, Missouri, United States drew karis - State Farm Agent Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences, forging enduring relationships, and driving business growth.

Responsibilities:

  • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Requirements:

  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

About Our Agency: Our office is located in La Grange, and we are seeking currently licensed applicants only. As a State Farm independent contractor agent, we offer a dynamic and fun work environment with opportunities for career advancement.

Compensation: $50,000.00 - $75,000.00 per year



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