printer hardware manager

1 month ago


new york city, United States Revolution Technologies Full time

Job description

  • Title: Printer Hardware Manager
  • Citizenship: US Citizen/ Green Card Holder
  • Pay: W2 basis ONLY
  • NO C2C NO OTHER VISAS
  • Location: Manhattan, NY
  • Job Category: Information Technology


Required Skills and Experience/ Must-Haves:

  • Must possess experience with working on printers
  • Must be able to provide and teach other technical how to handle lever 2 and above critical printer ticket issues
  • Responsible for working directly with Lexmark tech support center on diagnosing printer issues and opening service requests for dispatching a technician to insure devices have the maximum potential to be up and running as soon as possible.


Preferred:

  • Level 2 & 3 printer experience
  • Background in printer hardware support environments.


Education/ Must-Haves:

  • High school diploma or GED equivalent.
  • Typically, 3 or more years of relevant experience in servicing, diagnosing, and repairing various types of printer issues in a timely manner



*****any backgrounds not pertaining to the above qualifications will not be considered for the role***



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