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Sr. Staff Field System Engineer

2 months ago

seattle, United States LHH Full time

LHH is looking for a Sr. Staff Field System Engineer to aid a client of ours in the AI/Cloud space. This person will serve as the first line of contact for customers during new product enablement, and will be responsible for delivering next generation hyperscale compute solutions to its customers. This person will be responsible for technical enablement and change requests for all things associated with the customer offerings including systems mgmt., hardware, software, firmware, component integration, debug, and testing. Ultimately, the goal of the Sr. Staff Field System Engineer is to delight the customer by successfully enabling new products


Responsibilities

  • Act as first point of contact for customer needs or issues during NPIs.
  • Deliver long-term hyperscale server technology solutions based on technical and business requirements of the customer.
  • Drive internal and external integration of system level engineering and support for successful execution during NPI phase.
  • Develop long-term technical relationships with the core technology ecosystem. The relationships should create a technical interface, showcasing the value of engineering and support, along with driving requirements into next generation designs
  • Work directly with customers on integration and deployment of new server hardware including configuring of BIOS, PXE, UBoot, IPMI, and RAID, etc.
  • Determine how to solve performance/operational problems and deliver business value


Required Experience

  • Knowledge of server architecture, system level design engineering, and an understanding of shared infrastructure management
  • Experience with new product development life cycle and driving cross-functional development efforts from concept to planning to development
  • Demonstrated ability to manage multiple projects, setting priorities and managing to commit schedules
  • Demonstrated ability to create detailed architecture specifications and drive business cases for new products and features
  • Strong understanding of network/server technologies and the challenges associated with delivering networked/server-based applications
  • Working knowledge of server operating systems including (Windows 2003/2008, XP, Vista, Windows 7, Citrix, Mac, UNIX, AS/400, Mainframe, and mid-range systems. Certifications are preferred)
  • Server Virtualization Solutions (VMware, Citrix or Microsoft). Knowledge of software driver implementation, IP schemas and network protocols
  • Bachelor’s BSEE/BSCE/BSCS, preferred Masters MSEE/MSCE/MSCS
  • 5+ years of direct experience in server or a relative industry


Sound like a fit? Apply today