Representative Contact Center
2 weeks ago
After completion of training, this position has the opportunity to work remote. Purpose of the Job Using exceptional customer service practices, this position will schedule and register patients in advance for services provided throughout Ridgeview. This position is a member of and represents Ridgeview in a professional and positive manner. Job Functions Answers and manages a high volume of fast paced incoming phone calls to the contact center. Places outbound phone calls when assigned. Conducts patient interviews by telephone to collect accurate demographic and financial information to complete registrations in advance for scheduled services for Ridgeview hospitals and clinics, including diagnostics services. Creates estimates, informs, and educates patients of any financial responsibility for services, as well as collect payments during the scheduling and registration process. Explains insurance coverages and requirements for pre-certification/pre-authorizations, as applicable. Ensures compliance with price transparency. Enters and maintains detailed information on confidential records for patients. Provide necessary information to patients, such as preparation instructions, arrival times, appropriate attire, directions to sites, and any other instructions when speaking with the patient. Manages all pre-registration and pre-admission work queues within the EHR Manages and completes registrations completed within the online portal When scheduling and registering via phone, using a paper order provided to patient, understands, and recognizes what information is required to obtain when transcribing physician order into Epic. This involves understanding the patient's symptoms, and/or physician's orders, including diagnosis, physician verbiage, and department specifications. Contacts physician offices or other Ridgeview departments when necessary to obtain additional information on behalf of the patient to ensure continuity of care. Other duties as assigned Minimum Education/Work Experience High school graduate or equivalent 2 years previous healthcare experience Familiar with medical terminology Strong customer service experience Preferredqualifications Post-secondary education in a related field Call center experience Knowledge/Skills andAbilities Ability to provide exceptional customer service at all times by identifying and addressing patient needs in a professional, positive, and caring manner. Knowledge of insurance and enters information appropriately into the EHR. Verifies insurance coverage utilizing Real Time Eligibility (RTE). Ability to effectively handle high stress fast paced environment Ability to multi-task Ability to perform basic math functions and count money Ability to serve patients in a friendly and efficient manner Knowledge of basic computer functions and Microsoft Office applications Ability to respond appropriately to unpredictable situations and diverse patient populations Ability to work autonomously and as a team Capable of making independent decisions with the use of good critical thinking and problem-solving skills Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above Link to Employee Health Physical Demands Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.
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Representative Contact Center
1 week ago
Chaska, United States Ridgeview Medical Center Full timeAfter completion of training, this position has the opportunity to work remote. Purpose of the Job Using exceptional customer service practices, this position will schedule and register patients in advance for services provided throughout Ridgeview. This position is a member of and represents Ridgeview in a professional and positive manner. Job Functions...
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Representative Contact Center
2 weeks ago
Chaska, United States Ridgeview Medical Center Full timeAfter completion of training, this position has the opportunity to work remote. Purpose of the Job. Using exceptional customer service practices, this position will schedule and register patients in advance for services provided throughout Ridgeview. Representative, Customer Service, Retail, Healthcare, Patient, Information
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Customer Service Representative
4 days ago
Chaska, Minnesota, United States City of Chaska, MN Full timeJob SummaryThe City of Chaska, MN is seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative. This role is responsible for delivering exceptional customer service to our members and guests, promoting the benefits of a Community Center membership, and providing a positive experience for all who visit our...
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Patient Services Representative
5 days ago
Chaska, United States Infinite Health Collaborative (iHealth) Full timeDescription The Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner. This is a part-time (0.4 FTE) position with scheduling flexibility and is based out of Catalyst Medical Clinic in Watertown, MN. Additionally, the person who fills this role may also spend...
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Patient Services Representative
4 days ago
Chaska, United States Twin Cities Orthopedics Full timeThe Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service.This is a casual position working out of our Two Twelve Surgery Center in Chaska. Our center hours are Monday - Friday from 5:00 am - 5:00 pm. No weekend, holiday, or call...
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Patient Services Representative
2 days ago
Chaska, United States Infinite Health Collaborative (iHealth) Full timeDescription The Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. This is a casual position working out of our Two Twelve Surgery Center in Chaska. Our center hours are Monday - Friday from 5:00 am - 5:00 pm. No weekend,...
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Patient Services Representative
3 days ago
Chaska, United States Twin Cities Orthopedics Full timeThe Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. This is a casual position working out of our Two Twelve Surgery Center in Chaska. Our center hours are Monday - Friday from 5:00 am - 5:00 pm. No weekend, holiday, or...
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Patient Services Representative
3 days ago
Chaska, United States i-Health Inc Full timeDescription The Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. This is a casual position working out of our Two Twelve Surgery Center in Chaska. Our center hours are Monday - Friday from 5:00 am - 5:00 pm. No weekend,...
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Patient Services Representative
4 days ago
Chaska, United States Revo Health Full timeThe Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. This is a casual position working out of our Two Twelve Surgery Center in Chaska. Our center hours are Monday – Friday from 5:00 am - 5:00 pm. No weekend, holiday, or...
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Costco Free Sample Representative
3 months ago
Chaska, United States CDS (Club Demonstration Services) Full timeIn-Person HIRING EVENT 6/28-6/29 from 10am-3pm at the Chaska Community Center: 1661 Park Ridge Dr, Chaska, MN 55318. We'll See You There!!!We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining CDS, an Advantage Solutions Company, means...
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Regional Sales Manager
4 weeks ago
Chaska, United States Exactec LLC Full time $65,000Job DescriptionJob DescriptionSummary: Grows the business in assigned territory by selling products to new prospects. Duties and Responsibilities include the following. Other duties may be assigned. 1. Builds and develops customer base through industry knowledge/contacts, networking, and prospecting.2. Builds company brand and product...
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Patient Services Coordinator
2 days ago
Chaska, Minnesota, United States i-Health Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at i-Health Inc. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Registration and Check-in: Greet and register...
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Chaska, Minnesota, United States MN Guardian ad Litem Board Full timeWe support trained, effective Guardians ad Litem to advocate for safe and permanent homes for the children we represent. Together, we will build and sustain an effective, racially equitable program that advocates for children and their families with compassion, high engagement, and a community lens. About Us The Program desires advocates who represent the...
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Patient Services Coordinator
2 days ago
Chaska, Minnesota, United States Twin Cities Orthopedics Full timeJob SummaryThe Patient Services Representative is a key member of our team at Twin Cities Orthopedics, responsible for providing exceptional patient care and administrative support in a fast-paced surgery center environment.Key ResponsibilitiesGreet and register surgery patients, ensuring accurate and timely processing of patient information.Verify patient...
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Director of Residential Programs
6 days ago
Chaska, Minnesota, United States Pinnacle Services Full timeJob SummaryThis is a leadership position that provides oversight, training, and supervision to assigned community-based residential programs. The Residential Program Director coordinates staff scheduling to ensure service delivery at multiple sites and assures continuous quality improvements in service development and compliance with regulatory...
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Data Center Operations Technician I
2 months ago
Chaska, MN, United States Flexential Full timeJob Description:The Data Center Operations Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications. Data Center Operations Technician...
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Dog Trainer
2 months ago
Chaska, United States Petco Full time**Dog Trainer** Category: Stores Location: 244 Pioneer Trail, Chaska , MN 55318 Schedule: Full_time C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! **Position Overview** The Dog Trainer position is responsible for Dog Training brand consistency, delivering all program offerings and...
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Supply Chain Specialist
1 month ago
Chaska, United States Entegris Full timeThe Role:Our site in Chaska, MN is seeking a Supply Chain Specialist to join our team. The Logistics Specialist will support the North America Logistics Operations organization. This role involves various responsibilities related to material flow, product and service oversight, process implementation, system enhancement, and supply chain support. Specific...
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Supply Chain Specialist
1 month ago
Chaska, United States Entegris Full timeThe Role:Our site in Chaska, MN is seeking a Supply Chain Specialist to join our team. The Logistics Specialist will support the North America Logistics Operations organization. This role involves various responsibilities related to material flow, product and service oversight, process implementation, system enhancement, and supply chain support. Specific...
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Logistics Operations Coordinator
2 weeks ago
Chaska, Minnesota, United States Entegris Full timePosition Overview:Entegris is on the lookout for a Supply Chain Specialist to enhance our team dynamics. This role is integral to our North America Logistics Operations, focusing on the efficient management of material movement, oversight of products and services, and the implementation of streamlined processes. Key responsibilities encompass inventory...
