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Computing Operations Specialist
2 months ago
Platform Staffing Group (An STA Group Company) is currently seeking candidates to fill the role of Computing Operations Specialist for our direct client in Midland, MI. As part of our client’s Information Research (IR) group you will be tasked with the daily operational support for IR's computer operations. Candidates will oversee change management, act as a liaison with datacenter on-site operations, and ensure active incidents are tracked and resolved promptly. Collaboration with third-party vendors to facilitate repairs will also be a key responsibility. Additionally, when not engaged with changes and incidents, this role involves infrastructure-related tasks such as constructing virtual machines and updating documentation to maintain the efficiency and effectiveness of the operations. This role is onsite in Midland, MI.
Duties
Manage operational changes and incidents, ensuring minimal disruption and adherence to protocols.
Perform routine checks and backups to ensure system integrity and data protection.
Operate the monitoring facility to manage system alerts effectively and provide proactive support to minimize downtime.
Serve as the primary contact for operational incidents and coordinating resolution efforts.
Facilitate communication and operations between the organization and datacenter on-site operations.
Collaborate with third-party vendors for timely repairs and maintenance.
Perform infrastructure tasks, including virtual machine construction and maintenance, during operational downtime.
Maintain up-to-date operational documentation, reflecting procedures and changes for compliance and reference.
Required Skills
Degree in Computer Science / Information Technology or related field with at least 5+ years of experience Demonstrated ability to support multiple projects simultaneously and to complete tasks with minimal management oversight.
Knowledge of Windows and Linux-based servers and applications.
Knowledge of basic TCP/IP networking and troubleshooting.
Proven experience in change management and incident resolution.
Proficient in ServiceNow.
Work on-site in our client’s Midland Michigan location.
Strong communication skills to effectively liaise with datacenter on-site operations.
Ability to collaborate with third-party vendors for repair facilitation.
Experience in infrastructure-related tasks, such as building virtual machines.
Proficiency in maintaining up-to-date documentation.
Strong problem-solving and analytical skills. Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Preferred Skills
Proficiency with Microsoft System Center Operations Manager (SCOM).
Experience with Microsoft Windows Server Update Services (WSUS).
Expertise in managing and operating VMware vSphere environments.
Familiarity with Microsoft Azure cloud services.
PLATFORM STAFFING GROUP, an STA Group Company IS AN EQUAL OPPORTUNITY EMPLOYER
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