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Customer Service Associate

2 months ago

Joliet, United States Sherwin-Williams Full time

This position involves working closely with customers to understand their needs, provide product information, and ensure customer satisfaction. The role also includes maintaining store standards and achieving sales targets. The position offers health benefits, retirement savings, and a generous time-off package. The selected individual will work at Store #2265, located at: 2705 Plainfield Road Joliet, IL 60435. This is a Part Time Role with a starting pay of $16.40.

Responsibilities:

  • Deliver excellent customer service and assist customers in person and over the phone.
  • Build trust relationships with customers
  • Process sales transactions and achieve sales goals
  • Maintain precise work order files and formulas
  • Stock shelves, set up displays, and clean store equipment
  • Assist in making deliveries and loading/unloading trucks

Minimum Requirements:

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment
  • Must be able to retrieve material, lift and carry up to 50 lbs. frequently
  • Must be willing to work all scheduled hours, including evenings and weekends

Preferred Qualifications:

  • Valid, unrestricted Driver's License
  • High School diploma or GED
  • At least one (1) year experience in delivery, retail, or customer service
  • Previous experience selling paint and operating tinting and mixing equipment
  • Ability to communicate in Spanish