Senior Business Insights Analyst

2 months ago

chicago, United States TAG - The Aspen Group Full time

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 47 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Animal Hospitals and Chapter Aesthetic Studios. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.


As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Business Insights Analyst. This role is responsible for leveraging data and transforming it into insights and reporting that can be utilized across all levels of the organization. This role will be engaged in driving the business both through support of our business partners in both the offices and field teams along with informing strategy for our Executive Leadership Team.


Responsibilities

As a Senior Business Insights Analyst, you will be responsible for:

  • Driving organizational excellence through insights and recommendations to optimize how we capture volume and rate to drive efficiency in our patient funnels
  • Develop and distribute reporting that integrates both daily operational metrics and monthly financial results to inform end-users of the current state of the business
  • Drive action from key stakeholders including leaders for the Field, Service Lines, and the Executive Leadership Team
  • Add value to reporting through insights that go beyond what the target audiences can infer through data alone
  • Create ad hoc analyses that determine the root cause of an issue and provide recommendations on how to drive improved results
  • Adapting to multiple different businesses underneath the TAG umbrella and understanding the intricacies of each brand’s data structure
  • Defining business requirements and working closely with IT to create new data sources for reporting by transforming available data sets and identifying gaps where data is unavailable
  • Having full understanding of how key metrics are derived, what they mean and what drivers relate to each
  • Enforcing data integrity, accuracy and governance in financial and management reporting


Minimum Education and Experience

  • BA or BS in Data Analytics, Finance, Business or other degree with equivalent work experience in analysis or insights bases roles.
  • 2-4 years of experience in analysis-driven roles required. Experience in multi-unit retail environment is desirable.
  • Experience writing in SQL or BigQuery is required. Experience using data visualization software like Tableau is a plus.
  • Ability to find and query appropriate data from databases, along with validating and reviewing data and reports for accuracy and completion
  • Excellent communication and interpersonal skills are required. Experience managing cross-functional projects with multiple stakeholders is desirable.
  • Advanced skills with Microsoft Excel and PowerPoint are required.

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