Front Desk Associate

4 weeks ago

Delta, United States LTD Hospitality Full time
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
The Front Desk Associate is responsible for assisting our guests efficiently, courteously and professionally in all Front Desk related functions and to maintain the company's high standard of service and hospitality.
  • Provide the highest quality of service to the customer at all times.
  • Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of registrations.
  • Have working knowledge of reservations and procedures, take reservations, and know cancellation procedures.
  • Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
  • Ensure that all cash, check and miscellaneous departments are in balance at the end of each shift. Utilize proper cash handling procedures in accordance to company policies.
  • Keep Housekeeping informed of any special requests, late checkouts and special need areas in the hotel.
  • Receive and transmit mail, phone, and written messages for guests.
  • Answer inquiries pertaining to hotel services, shopping, dining entertainment and travel directions.
  • Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by company policy.
  • Keep the Front Desk area neat, clean, and free of safety hazards.
  • Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms and room selling strategies; hotel rates and discounts and how to handle each; and hotel credit and check cashing policies and procedures.
  • Be very knowledgeable of the Brand loyalty programs and their benefits and current promotions being offered.
  • Responsible for proper telephone etiquette.
  • Develop a thorough knowledge of Emergency procedures.
  • Other duties as assigned by the supervisor
Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
  • Has a sincere desire to exceed guest expectations
  • Must have exceptional oral and written communication skills
  • Must be dependable
  • Must have computer proficiency
  • Must have a minimum of a high school diploma or equivalent
  • Must be able to work weekends and holidays
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

Benefits:
  • Medical, Dental, Vision & 401 (k) with company match
  • Voluntary Short Term
  • Life & Accidental Death Insurance
  • Hotel Discounts
  • Paid Time Off
  • Training and Development Opportunities and Much More


For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you

LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status

Compensation: $14.00 per hour

Offering the perfect blend of comfort, style, and affordability, the Delta Hotel Chesapeake is the only full-service hotel in Chesapeake. Ideally located in the upscale Greenbrier neighborhood with easy access to shopping, restaurants and entertainment our hotel is within walking distance to the Chesapeake Conference Center, and just minutes from Norfolk, Virginia Beach, and Suffolk. We are also near the Portsmouth Naval Shipyard, Raytheon, and Mitsubishi, as well as attractions like Chilled Ponds and Farm Bureau Live. At our Chesapeake hotel, you'll enjoy your choice of guest rooms, studio suites, or one-bedroom suites; each features free WiFi, mini-refrigerator, plush bedding, and flat-panel TVs. Enjoy a cocktail or have a dining experience in the Luminous Restaurant. Unwind in our indoor pool and fitness room. When planning your next event, the Delta Hotel Chesapeake's banquet space can effortlessly accommodate your function.

  • Front Desk Associate

    4 weeks ago

    Delta, Colorado, United States LTD Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at the Delta Hotel Chesapeake. As a Front Desk Associate, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Services: Greet and register guests,...

  • Front Desk Associate

    1 month ago

    Delta, United States LTD Hospitality Full time

    Benefits: 401(k) 401(k) matching Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off The Front Desk Associate is responsible for assisting our guests efficiently, courteously and professionally in all Front Desk related functions and to maintain the company's high standard of service and hospitality. Provide the...

  • Night Auditor

    4 weeks ago

    Delta, Colorado, United States LTD Hospitality Full time

    Job SummaryThe Night Auditor is responsible for overseeing the front desk operations during late-night hours, ensuring seamless guest check-ins and check-outs, and maintaining accurate records. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.Key ResponsibilitiesManage...

  • Help Desk Technician

    2 weeks ago

    Delta, Colorado, United States Delta Health Full time

    Job Title: Technical Assistance ProviderAt Delta Health, we are committed to providing exceptional technical support to our employees and ensuring that our IT systems run smoothly. As a Technical Assistance Provider, you will be the first point of contact for our team members seeking technical assistance.Key Responsibilities:Provide first-level support for...

  • Cart & Janitorial Associate

    2 months ago

    Delta, United States Walmart Full time

    Walmart - 37 Stafford Ln - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Cart & Janitorial Associate>

    4 months ago

    Delta, United States Walmart Full time

    Walmart - 37 Stafford Ln - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Help Desk Tech

    3 months ago

    Delta, United States Delta Health Full time

    Description Delta Health offers health care professionals and people from all walks of life an opportunity to find fulfillment in their jobs as part of a close-knit team.We pride ourselves on ourpositive work culture . Our team members understand our fundamental commitment to the community and rally around the motto "Excellence, Every Patient, Every...

  • Night Audit

    1 month ago

    Delta, United States LTD Hospitality Full time

    Benefits: 401(k) 401(k) matching Competitive salary Health insurance Opportunity for advancement Paid time off The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor...

  • Night Audit

    4 weeks ago

    Delta, United States LTD Hospitality Full time

    Benefits: 401(k) 401(k) matching Competitive salary Health insurance Opportunity for advancement Paid time off The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor...

  • Housekeeping Room Attendant

    1 month ago

    Delta, United States LTD Hospitality Full time

    LTD Hospitality Group has an immediate opening for you to join our team as a Housekeeper/Room Attendant.** $100 SIGN ON BONUS ** As a Housekeeper with LTD, you will make a difference in the lives of people every single day. You will help them in a significant and tangible way by making sure our guest's home away from home is clean, welcoming, and...

  • Dental Hygiene Specialist

    4 weeks ago

    Delta, Ohio, United States Dental Excellence Group Full time

    Company OverviewDental Excellence Group is a dynamic and patient-focused dental practice in Northwest Ohio, dedicated to delivering high-quality dentistry. With a team of over 100 employees, including doctors, hygienists, and support staff, we strive to create a welcoming and comfortable environment for our patients.Our core values include a patient-first...

  • Housekeeping Room Attendant

    2 months ago

    Delta, United States LTD Hospitality Full time

    LTD Hospitality Group has an immediate opening for you to join our team as a Housekeeper/Room Attendant. ** $100 SIGN ON BONUS ** As a Housekeeper with LTD, you will make a difference in the lives of people every single day. You will help them in a significant and tangible way by making sure our guest's home away from home is clean, welcoming, and...

  • PACS Administrator Position

    4 weeks ago

    Delta, United States Delta Health Full time

    PACS Administrator Job DescriptionThe PACS Administrator at Delta Health is responsible for the management and maintenance of the Picture Archiving and Communication System (PACS). This role involves ensuring the storage, retrieval, and distribution of medical images across the healthcare facility. The administrator will work closely with radiologists,...

  • Cashier & Front End Services Representative

    1 month ago

    Delta, Colorado, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a vital role in providing excellent customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service by greeting and thanking customers, answering their...

  • Cart and Janitorial Team Member

    1 month ago

    Delta, Colorado, United States Walmart Full time

    Cart and Janitorial Associate Job DescriptionAs a valued member of the Walmart team, you will play a crucial role in ensuring our customers have a positive experience from the moment they enter our store to the moment they leave.Key Responsibilities:Ensure a clean and welcoming environment for our customers by gathering carts from the parking lot and...

  • PACS Administrator

    3 months ago

    Delta, United States Delta Health Full time

    Description The PACS Administrator, under the direction of the Information Systems Director, is responsible for the management and maintenance of the Picture Archiving and Communication System (PACS). This role involves ensuring the storage, retrieval, and distribution of medical images across the healthcare facility. The PACS Administrator will work closely...