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Powersports - Service Advisor

1 month ago

Lincoln, United States Elway Powersports of Lincoln Full time

Join us at Elway Powersports and be part of an organization that truly values its employees, where your growth and happiness matter. Together, we'll drive towards success while creating an environment where your potential is realized and your future is bright.

BENEFITS

  • Health, Dental and Vision insurance, some portions paid by company
  • Employee Discount
  • 401K and matching after 90 days of employment
  • Paid vacation time (after 12 months)

RESPONSIBILITIES 

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance based on age, mileage and vehicle history
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each powersport throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

REQUIREMENTS

  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service administrator 
  • Above-average energy level
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs

*Elway Powersports provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, and sex.