Director Business Solutions

2 weeks ago

Gilbert, United States Ascend Learning Full time
We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

For over 37 years, National Academy of Sports Medicine® (NASM®) has set the standard in fitness and wellness education with best-in-class evidence-based programs. We have educated over 1.4 million fitness professionals in over 100 countries, creating a global space for optimal well-being and fitness. From personal training to nutrition coaching, wellness to sports performance, NASM trainers and specialists work at every level to help all clients set and reach their own unique goals.

WHAT YOU'LL DO

NASM is hiring a Director of Business Solutions, reporting to the Head of Business Solutions. This leadership role will provide both strategic and tactical leadership to a talented team accountable for end-to-end business process optimization, scrum & sprint planning, application development, and quality engineering.

This role will partner with departmental leadership to development strategic business capability, platform and technology roadmaps while driving a culture of first time quality and on time delivery.

This individual will partner with other leaders in the organization to introduce new engineering concepts, provide delivery oversight, lead the platform sprint planning processes and align with overall portfolio planning, and governance process.

WHERE YOU'LL WORK

This position will work a hybrid schedule from our Gilbert, Arizona office location. Remote will also be considered for this position.

HOW YOU'LL SPEND YOUR TIME

  • Accountable for overall relationships between key business stakeholders, partners and service provider ecosystem for assigned business areas.
  • Develop near and long-term strategic capabilities & technological roadmaps in collaborations with business process owners.
  • Develop a high performing team of Engineers, Quality Engineers to deliver committed, world class solutions.
  • Ensure the DevOps practices are consistently applied, communicated and continuously improved.
  • Ensure quality, timely first-time delivery through strong development, testing and UAT processes.
  • Ensure continuous progress on automated development, QA and testing.
  • Responsible for organization change management and the ongoing engagement with stakeholders to define and articulate the "Why" for all NASM team members.
  • Establish and maintain effective working relationships with business and technical staff on-site and in virtual environments.
WHAT YOU'LL NEED:
  • Bachelor's degree in computer-related field.
  • 10+ years of technical experience, including 2+ years of people management experience.
  • Experience with a micro-services architecture, Azure cloud, and SaaS solutions.
  • Experience with B2C and B2B sales and support processes, preferred.
  • Lean Six Sigma green belt or higher preferred.
  • Experience with SDLC and agile software development methodologies. Demonstrated ability to implement agile practice in an organization.
  • Demonstrated ability to inspire confidence, ownership, and accountability in the platforms within scope.
  • Proven experience influencing and building trusted relationships across all levels of the organization.
  • Proven experience leading a high performing development team within a complex and matrixed organization.
  • A thought leader that adds value to the business and demonstrated ability to apply business logic to technical situations.
  • Demonstrated ability to create an atmosphere of accountability and ownership in a cross-functional and matrixed org.
  • Proven experience with applying a customer first or product mindset towards engineering.
  • A change agent that delivers results to customers.


Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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