Sales Operations Manager

6 days ago

Orlando, United States Tupperware Full time
Scope:

This role is the primary resource for operational functions associated with driving revenue and margin for assigned retail accounts.

Job

Duties & Responsibilities:
  • Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management, daily monitoring of overall business trends and operational performance
  • This position plays an important role monitoring real time business issues, interpreting data and suggesting immediate action plans to address issues or take advantage of opportunities
  • The role will work with Tupperware internal stake holders to ensure business issues are communicated and acted upon in a timely manner as well as with direct account contacts
  • Become a leading resource on customer specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both
  • Coordinate and track sales performance to promotional expectations with sales analyst and help formulate a future shipment plan based on the results
  • Work closely with customer demand planning teams, Sales Director and Replenishment Manager on all aspects of forecasting, inventory planning, orders, and supply chain management
  • Input customer forecasts and price lists into Oracle systems
  • Collaborate with team to conduct periodic meetings with customers' replenishment teams to review recent results and confirm changes affected positively and negatively to the sales
  • Assist Sales team partners to contribute to the annual budget planning process
  • Coordinate customers' domestic/import orders with supply chain both in planning and availability dates
  • Work with Sales Director on trade spend management
  • Input confirmed promotional plans into forecasting system
  • Work with Accounting department in reconciling customers monthly/quarterly vendor income true-up
  • Coordinate monthly vendor income collection with retail partner
  • Partner with the Sales Director to coordinate and build customer presentations, monthly business reviews, weekly flash reports and monthly consensus deck
  • Quickly develop a working knowledge of the assigned business from both a product and consumer basis for our product and our competitions
  • Communicate to internal partners weekly in-stocks/out of stock's along with a get-well strategy
  • Create and assist with managing the annual Joint Business Plan for all departments
  • Provide monthly financial update and conduct a deep dive analysis into key operational/sales performance metrics
Experience or Training:
  • Bachelor's degree or equivalent experience
  • 3-5 years of experience in demand planning/supply chain management or business analytics/financial role within the consumer products industry
Required Knowledge, Skills and Abilities
  • Ability to draw insights across multiple complex data sets and incorporate into decision-making
  • Must have strong analytical skills, attention to detail, and advanced proficiency in the MS Office Suite
  • Strong communication, organization, project management and interpersonal skills
  • Ability to work in a collaborative and fast-paced team environment
  • Demonstrated experience managing projects/initiatives, including communications to management
  • Must be detail oriented, able to set priorities, and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude
  • Ability to anticipate and/or identify and resolve problems in a timely manner
  • Ability to travel 4 times per year
  • English Language Proficiency (Bi-Lingual Preferred)
  • Remote Location

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