Chief Sales Operations Manager

1 month ago


Orlando, Florida, United States AM Retail Group Full time

At AM Retail Group, our Store Managers play a pivotal role in driving business success. Delivering exceptional customer service is their top priority, and they excel at creating a sales-through-service environment that fosters growth.

To maintain a clean, well-organized store that meets visual merchandising standards, our Store Managers are meticulous about presentation. This ensures that customers are drawn to our stores, resulting in increased sales.

Our Store Managers are seasoned leaders who strive to exceed sales goals while developing their team's skills. They recognize the importance of selecting the right people, training them effectively, and challenging them to achieve success.

We have an immediate opening for a Store Sales Manager at our Orlando International Premium Outlets location.

Key Responsibilities:

  • Provide exceptional customer service, ensuring staff follows suit.
  • Maximize profitability through excellent customer service.
  • Maintain a positive customer experience by keeping areas clean and presenting merchandise according to company standards.
  • Achieve high levels of customer satisfaction, reflecting consistent superior service and minimal complaints.
  • Meet personal sales goals and motivate the team to achieve superb store sales performance.
  • Develop an effective and positive store team environment.
  • Hire and train highly motivated staff to meet store needs, minimizing employee turnover.

Requirements:

  • Two or more years of successful retail supervisory experience; fashion retail preferred.
  • Post-secondary education encouraged, retail management degree a plus.
  • Exceptional leadership and sales leader abilities.
  • Excellent interpersonal communication skills, promoting effective sales and customer relations.
  • Solid ability to recruit and hire motivated store sales talent.
  • Proven success with training and developing associates in a sales/service-driven culture.
  • Demonstrated organizational and time management skills.
  • Ability to work in a fast-paced environment.
  • Talent for creating a fun and exciting work environment.

Compensation Package:

We offer a competitive salary of $65,000 per annum, along with excellent benefits including medical, dental, 401(k), life, disability, and more.

Equal Opportunity Employer

AM Retail Groups family of retail stores includes DKNY, Donna Karen, Karl Lagerfeld Paris, G.H. Bass & Co, Andrew Marc, and Wilsons Leather.



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