Current jobs related to Guest Service Agent - San Francisco - Sage Hospitality

  • Guest Service Agent

    3 weeks ago

    San Francisco, California, United States Holiday Inn Express - San Fran Union Square Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Holiday Inn Express - San Fran Union Square. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm...

  • Guest Service Agent

    3 weeks ago

    San Francisco, California, United States Sacred Rock Inn Full time

    Job Summary:The Guest Service Agent at Sacred Rock Inn is responsible for providing exceptional customer service to guests, handling room reservations, and ensuring a seamless check-in and check-out experience.Key Responsibilities:Maximize revenue by implementing demand-based selling strategiesProcess room reservations, register guests, and assign...

  • Guest Service Agent

    2 months ago

    San Antonio, United States Pyramid Global Hospitality Full time

    A Guest Service Agent (GSA) at a hotel plays a critical role in ensuring a positive and memorable experience for guests. Their primary responsibility is to provide exceptional customer service and assist guests with their needs and inquiries. Below i Guest Service, Agent, Customer Service, Guest, Reservations, Hospitality, Retail

  • Guest Service Agent

    2 days ago

    San Francisco, United States Sonesta International Hotels Full time

    Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and supporting the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and...

  • Guest Service Agent

    2 months ago

    San Ramon, United States HYATT Hotels Full time

    We are looking for an enthusiastic and friendly hotel front desk agent to join us at Hyatt House San Ramon! Responsibilities: Checking in and checking out of all hotel guests in a timely, welcoming fashion Manage room bookings through the phone or in Guest Service, Agent, Service, Guest, Retail, Hotel

  • Guest Service Agent

    2 days ago

    San Francisco, United States JLL Full time

    Transform San Francisco's corporate landscape as a Guest Service Agent! Ignite your passion for hospitality in this dynamic role. Craft unforgettable client experiences through your engaging personality and proactive approach. Partner with industry leaders to elevate service standards while turbocharging your career. Be the catalyst that turns everyday...

  • Guest Service Agent

    2 months ago

    San Francisco, United States Sage Hospitality Full time

    Why us?: Hotel Zeppelin is seeking a full-time Guest Service Agent to join our team in serving guests with creativity and passion! Work Where You Belong! Hotel Zeppelin - A vibrant and vivacious hub that celebrates San Franciscos counterculture, with a cheeky take on hospitality. Heres to the rule-breakers, revolutionaries, and renegades who continue to...

  • Guest Service Agent

    2 months ago

    San Antonio, United States Hilton Garden Inn San Antonio Downtown Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Guest Service Agent

    3 weeks ago

    San Diego, California, United States Embassy Suites by Hilton Full time

    Job SummaryThe Embassy Suites San Diego La Jolla is seeking a skilled Guest Service Agent to provide exceptional guest experiences. As a key member of our team, you will be responsible for greeting and registering guests, checking guests out, and ensuring a seamless stay. If you possess a warm and welcoming demeanor, excellent communication skills, and a...

  • Guest Service Agent

    1 week ago

    San Francisco, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B2JT [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Services Agent

    3 weeks ago

    San Diego, California, United States Westin San Diego Full time

    Job Summary:As a Guest Services Agent at the Westin San Diego, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued guests. This includes greeting and registering guests, handling room reservations, and providing information on hotel services and amenities.Responsibilities:Guest Service: Greet and...

  • Guest Service Agent

    2 months ago

    San Antonio, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Guest Service Agent

    7 months ago

    San Francisco, United States Hilton Hotels & Resorts Full time

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Hotel, Agent, Guest, Service, Hospitality

  • Guest Services Representative

    4 weeks ago

    San Francisco, California, United States Hilton Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Hilton Hotels & Resorts. As a Guest Service Agent, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGreet and register guests in a friendly and professional mannerProcess guest...

  • Guest Service Agent

    1 month ago

    San Francisco, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B0BA [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Services Agent, NF1/Flex

    2 weeks ago

    San Diego, California, United States U.S. Marine Corps Full time

    Job SummaryMarine Corps Community Services (MCCS) is seeking a highly skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities• Accepts guest reservations via telephone and in...

  • Guest Services Agent

    2 weeks ago

    San Diego, California, United States Sheraton San Diego Full time

    Why Work for Sheraton San Diego Hotel?We are seeking a highly skilled Guest Services Agent to join our team at Sheraton San Diego Hotel. As a key member of our Front Office, you will be responsible for delivering exceptional guest experiences and ensuring seamless stays for our valued customers.Key Responsibilities:Answer all incoming calls and route them...

  • Guest Service Agent

    2 days ago

    San Francisco, United States Hilton Worldwide Full time

    Job Description - Guest Service Agent - Hilton San Francisco Union Square (HOT0B2JT) Work Locations Hilton San Francisco – Union Square 333 O'Farrell Street San Francisco 94102 Are you passionate about people and dedicated to providing impeccable service? We want to hear from you! As a Guest Service Agent at Hilton San Francisco Union Square, you will play...

  • Guest Service Agent

    2 months ago

    San Ramon, United States Hyatt House San Ramon Full time

    Description We are looking for an enthusiastic and friendly hotel front desk agent to join us at Hyatt House San Ramon! Responsibilities: Checking in and checking out of all hotel guests in a timely, welcoming fashion Manage room bookings through the phone or in-person and be able to answer inquiries about the hotel, rooms, amenities, rates, special...

  • Guest Service Manager

    2 weeks ago

    San Francisco, California, United States Stonebridge Companies Full time

    Job Title: Guest Service ManagerAt Stonebridge Companies, we are seeking a highly skilled Guest Service Manager to join our team. This role is responsible for delivering exceptional guest experiences and ensuring the overall success of our hotel operations.Key Responsibilities:Collaborate with the hotel General Manager to achieve and exceed guest...

Guest Service Agent

2 months ago

San Francisco, United States Sage Hospitality Full time
Why us?

Hotel Zeppelin is seeking a full-time Guest Service Agent to join our team in serving guests with creativity and passion

Work Where You Belong Hotel Zeppelin - A vibrant and vivacious hub that celebrates San Francisco's counterculture, with a cheeky take on hospitality. Here's to the rule-breakers, revolutionaries, and renegades who continue to inspire.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us

Job Overview

Our Guest Service Agents are responsible for responding in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.In addition they will respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

  • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
  • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
  • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
  • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
  • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
  • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None required

Knowledge/Skills
  • Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
  • Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
  • Must be fluent in oral and written English.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Employer will consider qualified applicants with criminal histories in a manner with the local ordinance.

EOE

Benefits
  • Medical, dental, & vision insurance
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Paid time off for vacation, sick time, and holidays
  • Eligible to participate in the Company's 401(k) program with employer matching
  • Employee Assistance Program
  • Tuition Reimbursement
  • Great discounts on Hotels, Restaurants, and much more.
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.


Salary

USD $30.16 - USD $30.16 /Hr.