Guest Service Agent

2 months ago

San Antonio, United States Hilton Garden Inn San Antonio Downtown Full time

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:
At the Hilton Garden Inn San Antonio Downtown we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Garden Inn San Antonio Downtown can mean for you

Overview:

We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guests luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.


If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.


Your Role:

  • Help guests discover their Wanderlust experience
  • Provide exceptional customer service by being engaging and taking sincere interest
  • Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
  • If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
  • You will be escorting and orienting the guest to the front desk for check-in.
  • You will park and retrieve guests vehicles as requested
  • Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
  • You will be working together with other attendants to ensure each guest has a personalized experience and will dive" to open the door for all guests.
  • Assist lobby attendant in keeping entrance area clean and organized
  • "Be the difference" with all guest and employees and do more than just the norm".

  • Guest Service Agent

    2 months ago

    San Antonio, United States Pyramid Global Hospitality Full time

    A Guest Service Agent (GSA) at a hotel plays a critical role in ensuring a positive and memorable experience for guests. Their primary responsibility is to provide exceptional customer service and assist guests with their needs and inquiries. Below i Guest Service, Agent, Customer Service, Guest, Reservations, Hospitality, Retail

  • Guest Service Agent

    6 months ago

    San Antonio, United States HRI Properties Full time

    JOB SUMMARY Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. JOB DUTIES • Arrive at scheduled start time in appropriate uniform and ready for work. • Provide prompt service and actively seek opportunities to drive...

  • Guest Service Agent

    1 month ago

    San Francisco, California, United States Holiday Inn Express - San Fran Union Square Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Holiday Inn Express - San Fran Union Square. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm...

  • Guest Service Agent

    2 months ago

    San Antonio, United States Drury Hotels Company, LLC Full time

    Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manne Guest Service, Stone, Agent, Service, Guest, Retail, Hotel

  • Guest Service Rep

    4 months ago

    San Antonio, United States Schulte Companies Full time

    Schulte Companies - 409 East Houston Street [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and...

  • Guest Services Agent, NF1/Flex

    4 weeks ago

    San Diego, California, United States U.S. Marine Corps Full time

    Job SummaryMarine Corps Community Services (MCCS) is seeking a highly skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities• Accepts guest reservations via telephone and in...

  • Guest Services Agent

    4 weeks ago

    San Diego, California, United States Sheraton San Diego Full time

    Why Work for Sheraton San Diego Hotel?We are seeking a highly skilled Guest Services Agent to join our team at Sheraton San Diego Hotel. As a key member of our Front Office, you will be responsible for delivering exceptional guest experiences and ensuring seamless stays for our valued customers.Key Responsibilities:Answer all incoming calls and route them...

  • Guest Service Agent

    2 weeks ago

    San Francisco, United States Sonesta International Hotels Full time

    Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and supporting the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and...

  • Guest Service Agent

    2 months ago

    San Jose, United States Sonesta International Hotels Full time

    Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and supporting the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and...

  • Guest Services Rep Part

    1 month ago

    San Antonio, United States Extended Stay Full time

    Extended Stay - 1015 Central Parkway South [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following...

  • Guest Service Agent

    2 weeks ago

    San Francisco, United States JLL Full time

    Transform San Francisco's corporate landscape as a Guest Service Agent! Ignite your passion for hospitality in this dynamic role. Craft unforgettable client experiences through your engaging personality and proactive approach. Partner with industry leaders to elevate service standards while turbocharging your career. Be the catalyst that turns everyday...

  • Guest Service Expert

    2 weeks ago

    San Antonio, United States Marriott Full time

    Marriott Hotels - JobID: DA33E5B9A95CC045F0851C65AD8FB3F6 [Front Desk Agent / Concierge] As a Guest Services Associate at Marriott Hotels, you'll: Assist guests with check-in and check-out procedures; Provide exceptional customer service by answering inquiries and resolving issues promptly; Maintain a clean and organized lobby area; Coordinate with...

  • Guest Services Manager

    1 month ago

    San Diego, California, United States Evolution Parking & Guest Services Full time

    Job Title: Guest Services ManagerEvolution Parking & Guest Services is seeking a highly skilled Guest Services Manager to oversee all aspects of our parking operations. As a key member of our team, you will be responsible for ensuring the highest level of service to our clients and their guests.Key Responsibilities:Manage valet parking operations to ensure...

  • Guest Service Agent

    1 month ago

    San Diego, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B26A [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Reservation Agent

    1 month ago

    San Diego, California, United States Pacific Terrace Hotel Full time

    Job DescriptionAbout Pacific Terrace Hotel: Pacific Terrace Hotel is a premier luxury boutique hotel in San Diego, known for its exceptional hospitality and commitment to exceeding guest expectations. Our hotel combines classic and modern design, farm-to-table restaurants, and energized bars, making it the perfect destination for travelers seeking a unique...

  • Guest Service Agent

    2 months ago

    San Francisco, United States Sage Hospitality Full time

    Why us?: Hotel Zeppelin is seeking a full-time Guest Service Agent to join our team in serving guests with creativity and passion! Work Where You Belong! Hotel Zeppelin - A vibrant and vivacious hub that celebrates San Franciscos counterculture, with a cheeky take on hospitality. Heres to the rule-breakers, revolutionaries, and renegades who continue to...

  • Guest Service Agent

    1 month ago

    San Antonio, United States Drury Hotels Company, LLC Full time

    Property Location: 15806 IH-10 West - San Antonio, Texas 78249 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests...

  • Guest Service Agent

    3 weeks ago

    San Francisco, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B2JT [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Services Agent

    2 months ago

    San Diego, United States Sheraton San Diego Full time

    Why work for The Sheraton San Diego Hotel? If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience - Sheraton San Diego Hotel and Marina is a fit for you!We are soon to be one of the largest and most renovated resorts in San Diego! Our culture is driven by our care for our guests and associates alike. Our mission is to...

  • Guest Service Agent

    7 months ago

    San Francisco, United States Hilton Hotels & Resorts Full time

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Hotel, Agent, Guest, Service, Hospitality