Guest Service Agent

4 months ago


San Antonio, United States Hilton Garden Inn San Antonio Downtown Full time

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:
At the Hilton Garden Inn San Antonio Downtown we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Garden Inn San Antonio Downtown can mean for you

Overview:

We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guests luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.


If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.


Your Role:

  • Help guests discover their Wanderlust experience
  • Provide exceptional customer service by being engaging and taking sincere interest
  • Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
  • If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
  • You will be escorting and orienting the guest to the front desk for check-in.
  • You will park and retrieve guests vehicles as requested
  • Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
  • You will be working together with other attendants to ensure each guest has a personalized experience and will dive" to open the door for all guests.
  • Assist lobby attendant in keeping entrance area clean and organized
  • "Be the difference" with all guest and employees and do more than just the norm".

  • Guest Service Agent

    5 days ago


    San Antonio, United States Pyramid Global Hospitality Full time

    A Guest Service Agent (GSA) at a hotel plays a critical role in ensuring a positive and memorable experience for guests. Their primary responsibility is to provide exceptional customer service and assist guests with their needs and inquiries. Below i Guest Service, Agent, Customer Service, Guest, Reservations, Hospitality, Retail

  • Guest Service Agent

    1 month ago


    San Antonio, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...


  • San Antonio, Texas, United States Valencia Group Full time

    Job DescriptionAs an Overnight Guest Services Agent, you will play a critical role in ensuring the smooth operation of our hotel's nighttime services. Your responsibilities will include:Providing warm and sincere customer service to our guestsAssisting with parking and retrieving guest vehiclesDelivering luggage and packages to guestsAnswering questions and...

  • Guest Service Agent

    1 month ago


    South San Francisco, United States Hilton Hotels & Resorts Full time

    As a Guest Services Agent, you would be responsible for specifically performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from Guest Service, Agent, Guest, Service, Hospitality, Processing, Retail

  • Guest Service Agent

    1 month ago


    South San Francisco, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B6ZE [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Services Agent

    2 weeks ago


    San Francisco, United States Pineapple Hospitality Full time

    Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team me Guest Service, Agent, Customer Service, Guest, Hotel


  • San Antonio, Texas, United States Comfort Suites Stone Oak Full time

    Job Description:Comfort Suites San Antonio North-Stone Oak is seeking a motivated and detail-oriented full-time front desk agent to join our team. The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to multitask and work well under pressure.Responsibilities:Check-in and check-out guests, ensuring a...

  • GUEST SERVICE AGENT

    1 month ago


    San Diego, United States Hyatt House San DiegoSorrento Mesa Full time

    Summary HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 193 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a...

  • GUEST SERVICE AGENT

    1 month ago


    San Diego, United States Hyatt House San DiegoSorrento Mesa Full time

    Summary HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 193 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a...

  • Guest Service Agent

    1 month ago


    San Diego, United States Hyatt House San DiegoSorrento Mesa Full time

    HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 193 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a...


  • San Marcos, California, United States RAR Hotel Management Inc Full time

    About the RoleRAR Hotel Management Inc is seeking a highly motivated Part-Time Front Desk Agent to join our team. As a key member of our front desk team, you will play a vital role in ensuring our guests have a memorable experience.Key Responsibilities:Check guests in and out efficiently, providing accurate information about room rates, amenities, and...

  • Guest Services Agent

    2 weeks ago


    San Francisco, United States Pineapple Hospitality Full time

    Career Opportunities with Pineapple Hospitality A great place to work. Current job opportunities are posted here as they become available. Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly...


  • San Antonio, Texas, United States Marriott Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent at Marriott Hotels. In this role, you will be responsible for delivering exceptional customer service and ensuring that all guests receive a warm welcome.About the RoleThis is a fantastic opportunity to work in a dynamic and fast-paced environment where...


  • San Antonio, United States Courtyard by Marriott Full time

    Courtyard by Marriott - JobID: 2EEF6B91F300223E0B7F08B9EF473B24 [Front Desk Agent / Concierge] As a Guest Service Expert at Courtyard by Marriott, you'll: Greet and welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency; Handle guest inquiries and...

  • Guest Service Agent

    4 days ago


    San Diego, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hard Rock Hotel San Diego [Front Desk Agent / Concierge] As a Guest Service Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...


  • San Diego, California, United States Kona Kai Resort & Spa, a Noble House Resort Full time

    Job SummaryWe are seeking a Front Desk Agent to assist us in creating a world-class environment that will enable our guests to connect with our fine establishment. As the face of the arrival team, you will be responsible for check-in, out, and any request our guests may have during their stay.Your standard response will become 'yes, absolutely.' You will be...

  • Guest Service Agent

    1 month ago


    San Diego, United States Bartell Hotels Full time

    About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table...

  • Guest Service Agent

    1 month ago


    San Diego, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B7SD [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    3 months ago


    San Diego, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B26A [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...


  • San Diego, California, United States Horton Grand Hotel Full time

    Front Desk Agent RoleThe Horton Grand Hotel seeks a highly skilled and experienced Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient guest experience.Your duties will include:Operating the front desk, handling guest inquiries,...