Customer Support Engineer
4 weeks ago
VisionWe're creating the shift to voice as humanity's default interface. Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't: voice makes technology human again.MissionWe're building the platform for the future of voice technology. Our market edge is extensible, reliable infrastructure designed for the full complexity of voice interactions. 18 months, 150k developers, adding 1000 every day. Give it a try hereThe RoleBridge between our customers and core engineering by ensuring that customers are able to deploy assistants quickly and without friction. This role will require you to solve technical issues that arise during any phase of the customer journey and act as a champion of Vapi within the organization to identify what other use cases we can solve.Will be responsible for resolving customer support tickets across Slack, email, and Discord. Work hand-in-hand with the engineers involved in the project to ensure their technical asks are delivered.Qualifications2+ years of hands-on experience shipping products and interacting with enterprise customers - you need to be able to deliver features and speak to enterprise teams from day 1Quick learner: You can rapidly ramp up on what a customer's use case and requirements are in order to provide immediate valueSelf-starter: You take initiative to get things done and figure out what's the highest value thing to doMust have prior experience working with LLMs.Bonus: Previous technical founder of a B2B SaaS company #J-18808-Ljbffr
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Customer Support Engineer
4 weeks ago
San Francisco, United States Together Full timeAbout the role: As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as a product expert. As a part of the...
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Customer Support Engineer
4 weeks ago
San Francisco, United States Impart Security Inc. Full timeWe're looking for an experienced Customer Support Engineer to serve as Tier 2 support for Impart Security's growing customer base. You'll be the technical expert who helps customers successfully operationalize our Application Protection Platform in complex production environments.Your ImpactServe as the escalation point for complex technical issues requiring...
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Customer Support Engineer
2 days ago
San Francisco, United States Superpowered (YC W21) Full timeOverview Join to apply for the Customer Support Engineer role at Superpowered (YC W21). Location: San Francisco, CA. Responsibilities Bridge between customers and core engineering by ensuring that customers are able to deploy assistants quickly and without friction. Resolve technical issues that arise during any phase of the customer journey and act as a...
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Customer Support Engineer
3 weeks ago
San Francisco, United States Together AI Full timeCustomer Support EngineerLocation: San Francisco, CA (Hybrid) About the role: As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective...
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Customer Support Engineer
4 weeks ago
San Francisco, United States Openai Full timeAbout the Team The User Operations team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and...
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Senior Machine Learning Engineer
3 weeks ago
San Francisco, United States Top Engineer Full timeTOP ENGINEER JOB POST!!! Confidential Search for International Employer Industry: Social Commerce / AI Technology Degree: BS in Computer Science or Mathematics from Top 40 University Experience: 4-8 years in Production ML Systems AI-POWERED SOCIAL COMMERCE REVOLUTION Role: Senior Machine Learning Engineer - Multimodal AI Join a leading partner in social...
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Senior Machine Learning Engineer
2 days ago
San Francisco, CA, United States Top Engineer Full timeTOP ENGINEER JOB POST!!! Confidential Search for International Employer Industry: Social Commerce / AI Technology Degree: BS in Computer Science or Mathematics from Top 40 University Experience: 4-8 years in Production ML Systems AI-POWERED SOCIAL COMMERCE REVOLUTION Role: Senior Machine Learning Engineer - Multimodal AI Join a leading partner in social...
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Customer Support Engineer
2 weeks ago
San Francisco, California, United States Polly Full time $90,000 - $120,000 per yearWho You Are:You have 4+ years of customer service or technical support experience and are ready to take the next step in your career with a hyper-growth, fast-paced SaaS company that's transforming the mortgage industry. You're motivated by solving complex customer challenges, thrive in collaborative environments, and are eager to deepen your technical...
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Customer Support Engineer
2 weeks ago
San Francisco, United States Kaedim Full timeJoin to apply for the Customer Support Engineer role at Kaedim1 year ago Be among the first 25 applicantsJoin to apply for the Customer Support Engineer role at KaedimGet AI-powered advice on this job and more exclusive features.This range is provided by Kaedim. Your actual pay will be based on your skills and experience — talk with your recruiter to learn...
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MAC Technical Support Engineer
4 weeks ago
San Francisco, United States Sybex Support Services Full timeMAC Technical Support Engineer Job Description: We are seeking a talented and dedicated MAC Technical Support Engineer to join our dynamic team. The successful candidate will be responsible for providing exceptional technical support to clients experiencing issues with their MAC devices and systems. The primary goal of this role is to ensure customer...
