Casual Front Desk Clerk

2 weeks ago


San Antonio, United States Hyatt Vacation Ownership Full time
Hourly Rate: $16.60

Are you looking for a place where meaningful moments are made together?  

 

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. 

 

Where great benefits lead to a life fulfilled. 

  • Competitive Pay 

  • Medical/Dental/Vision/401K opportunities 

  • Travel discounts 

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

  • *Benefit Eligibility will vary by position 

As a Guest Services Agent, a typical day will include:  

  • Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. 

  • Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.   

  • Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.) 

  • Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.  

  • Answers telephone calls and routes calls to the proper department as applicable.    

  • May be asked to assist with bellman and runner duties depending on facility or location. 

 

Guest Experience and Company Standards 

  • Welcome and greet guests and anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

 

To Become a Guest Services Agent at HVC:  

  • Available to work various shifts, holidays, and both weekend days. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. 

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

  • Specific job duties may differ by property, size of team, or facility. 

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


  • Night Auditor

    5 days ago


    San Antonio, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Night Auditor, Clerk, Front Desk, Auditor, Guest Experience, Accounting, Hotel, Audit

  • Front Desk Clerk

    1 month ago


    San Diego, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Clerk

    4 weeks ago


    San Benito, United States Equity LifeStyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in San Benito, Texas. What you'll do: Our Front Desk Clerks at Fun N Sun RV Resort - San Benito, Tx provide exceptional customer service to facilitate excellent and...


  • San Diego, California, United States Concord Hospitality Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will play a crucial role in providing exceptional hospitality experiences.Key Responsibilities:Guest Services: Assist guests...


  • San Antonio, Texas, United States stayAPT Suites Lackland Full time

    We are seeking a highly skilled and professional Front Desk Clerk to join our team at stayAPT Suites Lackland. As a Front Desk Clerk, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.You will be the first point of contact for our guests, welcoming them and checking them...


  • San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Overnight Front Desk SupervisorJob Summary: We are seeking a highly skilled and experienced Overnight Front Desk Supervisor to join our team at Omni La Mansion del Rio. As a key member of our front office team, you will be responsible for overseeing and coordinating all nighttime front desk and audit functions, ensuring seamless guest experiences...

  • Front Office Host

    1 week ago


    San Antonio, United States Hyatt Regency Hill Country Resort and Spa Full time

    Starting at $16.50/Hour Role Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.Other duties may include processing forms of payment and responding to guest...


  • San Diego, California, United States Concord Hospitality Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Service: Assist guests...

  • Front Desk Clerk

    2 months ago


    San Diego, United States Concord Hospitality Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Office Agent

    3 months ago


    San Jose, United States Hotel De Anza Full time

    Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.Other duties may include processing forms of payment and responding to guest inquires.You'll be the face of...

  • Front Office Agent

    1 week ago


    San Francisco, United States Laurel Inn Full time

    Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.Other duties may include processing forms of payment and responding to guest inquires.You'll be the face of...

  • Front Office Host

    4 months ago


    San Antonio, United States HYATT Hotels Full time

    Starting at $16.50/Hour Role Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest...

  • Front Desk Associate

    1 month ago


    San Marcos, Texas, United States Platinum Companies Full time

    Job SummaryPlatinum Companies is seeking a highly skilled Front Desk Clerk to join our team. As a key member of our hotel operations, you will be responsible for providing exceptional guest service, ensuring a smooth check-in and check-out process, and maintaining a clean and organized front desk area.Key Responsibilities:Welcoming and acknowledging guests...

  • Hotel Front Desk Clerk

    2 months ago


    San Diego, United States Motel 6 Riverside Full time

    MOTEL 6 in San Diego is looking for a Front Desk Clerk and Night Auditor.What you will be doing:Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is a vital position to us as it provides the first impression of our brand. We are dedicated to providing...

  • Front Desk Associate

    4 weeks ago


    San Francisco, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Front Desk Clerk to join our team at Marriott International Inc. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, processing guest check-ins and check-outs, and handling various administrative tasks.Key ResponsibilitiesProcess guest check-ins and check-outs, including confirming...

  • Front Desk Supervisor

    4 weeks ago


    San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorJob Summary: We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Omni Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and...

  • Night Auditor

    2 weeks ago


    San Antonio, United States Marriott Full time

    Marriott Hotels - JobID: 4832EA7D8CC9B6B75EB3BCF39C6DD1A2 [Front Desk Agent / Team Member] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an...

  • Desk Clerk

    1 month ago


    San Francisco, California, United States Chinatown Community Development Center Full time

    Job Title: Desk ClerkJob Summary: The Desk Clerk is a key member of our team, responsible for maintaining the safety and security of our building for all tenants. This role involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with our Property Management Policy and House Rules.Key Responsibilities:Sign-in...


  • San Antonio, Texas, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott San Antonio Airport. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling reservations and check-in/check-out procedures, and maintaining a clean and organized front desk area.Key...

  • Front Desk Agent

    4 weeks ago


    San Antonio, Texas, United States Pyramid Global Hospitality Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming experience for our guests, and maintaining the highest standards of customer satisfaction.Key Responsibilities•...