Host - Gjelina LV
6 days ago
Hourly Pay Rate: $ Min Wage per hour + Mandatory Service Charge
ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, a flower shop, a home goods store, a bakery, or a restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer.
POSITION SUMMARY: As a team member of the Gjelina Group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, an ability to stay calm within a busy environment, and the ability to multitask and stay organized.
The Host/Hostess is the main point of contact with guest interaction. The Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service, and high standards in accordance with all company guidelines. Host/Hostess greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer/reservation system, show Guests to their table and bid Guests farewell as they leave. This position also includes making bookings and delivering a delightful yet efficient reservations service. As reservationists, you are meticulous at administration, ensuring that every detail of a customer's reservation has been accurately recorded following established procedures.
General Attributes:
- To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind.
- To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both guests and your colleagues.
- To be decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done).
- To be motivated and committed, approaching all tasks with enthusiasm, and seizing opportunities to learn new skills or knowledge in order to improve your performance.
- To be flexible, responding quickly and positively to changing environments
- To maintain high team focus by strong leadership, showing cooperation, and support to colleagues in the pursuit of department goals.
- Report for duty on time and ensure you use the time clock to check in and out. Manage your time, including taking rest and meal breaks in compliance with California Labor Law. Keep the Manager informed when you leave the kitchen.
- Maintain high standards of appearance and hygiene that include clean clothes, nails and hair and no heavy perfumes/colognes.
- Adhere to all health, safety, alcohol control and sanitation protocols
- Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of guests.
- Answering phone calls, taking reservations and answering questions.
- Providing great customer service.
- Clearly communicate with all service staff and management throughout your shift to ensure smooth and efficient service
- Complete all assigned side work pre and post shift
- Attend trainings and pre-shift meetings
- Fully understand the floorplan, table numbers, and seat positions of the entire venue
- Supporting the management team in all aspects of in-house service and events
- Smile and maintain eye contact with our guests, and always provide prompt, attentive service. Greet/Thank all customers as they enter/exit the space.
- Assist others with stations when needed.
- Respond to any menu/drinks queries with knowledgeable answers. Have a thorough understanding of all menu items and overall aesthetics.
- Deal with any service issues through your floor manager and communicate any unresolved issues to them at the end of the shift.
- Supporting the management team in all aspects of in-house service and events
- Understand the right of way (guests, floor, kitchen, bar, and staff)
- Performs other duties as assigned by supervisor / manager
- Minimum 1-2 years restaurant or related experience (preferred).
- Ability to understand and follow written and verbal instructions
- Ability to use all relevant items of equipment
- Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures
- Ability to prioritize work activities, provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner
- Ability to use the restaurant point of sale and or reservation system
- Ability to keep calm when faced with any unusual situations
- Ability to perform the essential functions of the job
- Knows basic math and measurements
- Ability to take and follow direction
- Ability to work in a team environment
- Ability to work calmly and effectively under pressure
- Must have problem solving abilities, be self-motivated, and organized
- Able to work in a fast-paced environment
- Neat, clean, and professional appearance
- Have flexible schedule, including weekends and nights
- Exhibit a sense of urgency at all times
- Willingness/ability to work on your feet for extended period time
- Has a level of enthusiasm, self-confidence, and self-motivation .
- State approved Alcohol Awareness Training / Certificate (TAM Card)
- State approved Prevention of Sexual Harassment Training / Certificate
- Food Handler Card. Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety
PHYSICAL DEMANDS: The physical demands described are representative of those that an employee must meet to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the position is regularly required to stand and walk for long periods of time. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 45 pounds. Must be able to climb sets of stairs, repetitively, throughout a shift . Ability to work with restaurant equipment and dishware (flatware, glasses, cutlery, plates, and dishes, etc.). Bending, stooping, reaching, twisting, grasping, pinching, smelling, tasting, reaching/lifting above shoulders in a repetitive manner, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Ability to work with cleaning solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described are representative of those the position encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The noise level in the work environment may be moderate to loud, and surrounding areas may be wet, hot/cold, slippery, or humid.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND ALLOWED TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF OUR BUSINESS ACTIVITIES, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT.
-
Dishwasher - Gjelina LV
3 weeks ago
Las Vegas, Nevada, United States Gjelina Group Full timeJob Title: Dishwasher - Gjelina LVWe are seeking a highly motivated and detail-oriented Dishwasher to join our team at Gjelina LV. As a Dishwasher, you will play a crucial role in maintaining the cleanliness and organization of our kitchen and dining areas.Responsibilities:Wash and sanitize all dishes, kitchen equipment, and food preparation...
-
Dishwasher - Gjelina LV
2 weeks ago
Las Vegas, Nevada, United States Gjelina Group Full timeJob DescriptionGjelina LV is seeking a skilled Dishwasher to join our team. As a Dishwasher, you will be responsible for maintaining the cleanliness and organization of our kitchen, ensuring that all dishes, kitchen equipment, and food preparation equipment are washed and sanitized to the highest standards.Key Responsibilities:Wash and sanitize all dishes,...
-
Host - Gjelina LV
2 weeks ago
Las Vegas, Nevada, United States Gjelina Group Full timeJob DescriptionWe are seeking a highly skilled and experienced Host/Hostess to join our team at Gjelina Las Vegas. As a Host/Hostess, you will be the main point of contact for guests, providing a warm and welcoming experience from the moment they arrive.Key Responsibilities:Greet guests upon arrival and inform them of their wait timeMonitor a waiting list...
-
Host - Gjelina LV
6 days ago
Las Vegas, United States Gjelina Group Full timeHOST - GJELINA LAS VEGASHourly Pay Rate: $ Min Wage per hour + Mandatory Service Charge ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, a flower shop, a...
-
Reservationist - Gjelina LV
1 week ago
Las Vegas, United States Gjelina Group Full timeRESERVATIONIST - GJELINA LAS VEGASHourly Pay Rate: $18 + 1% of banquet sales (DEO and State) ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, a flower shop,...
-
Server - Gjelina LV
4 weeks ago
Las Vegas, Nevada, United States Gjelina Group Full timeJob Title: ServerWe are seeking a skilled and enthusiastic Server to join our team at Gjelina Group. As a Server, you will be the main point of contact with our guests, providing exceptional service and ensuring a memorable dining experience.Key Responsibilities:Provide attentive and personalized service to guests, ensuring their needs are met and...
-
Bartender - Gjelina LV
3 weeks ago
Las Vegas, United States Gjelina Group Full timeBARTENDER - GJELINA LAS VEGASHourly Pay Rate: $ Min Wage per hour + Mandatory Service Charge + Tips (DOE and state) ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a...
-
Server - Gjelina LV
3 weeks ago
Las Vegas, United States Gjelina Group Full timeSERVER- GJELINA LAS VEGASHourly Pay Rate: $ Min Wage per hour + Mandatory Service Charge + Tips (DOE and state) ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a...
-
Busser/Barback/Barista Gjelina LV
3 weeks ago
Las Vegas, Nevada, United States Gjelina Group Full timeJob Title: Floor Support AssociateWe are seeking a highly motivated and organized Floor Support Associate to join our team at Gjelina Group. As a key member of our team, you will be responsible for ensuring the tables and bar are bussed and cleaned in a timely manner, providing full operational support during service, and maintaining the cleanliness of the...
-
Busser/Barback/Barista - Gjelina LV
6 days ago
Las Vegas, United States Gjelina Group Full timeBUSSER/BARBACK/ BARISTA (Floor Support Associate) - GJELINA LAS VEGASHourly Pay Rate: $ Min Wage per hour + Mandatory Service Charge + Tips (DOE and state) ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences...
-
Executive Sous Chef
4 weeks ago
Las Vegas, United States Gjelina Group Full timeEXECUTIVE SOUS CHEF - GJELINA LAS VEGASSalary Range: $80,000 to $90,000 per year (DOE and state)ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower...
-
Food Expeditor
3 weeks ago
Las Vegas, Nevada, United States Gjelina Group Full timeJob OverviewThe Food Expeditor, also known as the Runner or Expo, plays a crucial role in ensuring the smooth operation of our kitchen. This individual is responsible for expediting food orders, maintaining high standards of quality and presentation, and providing exceptional customer service.Key Responsibilities:Expediting food orders to ensure timely...
-
Busser/Barback/Barista Gjelina LV
2 weeks ago
Las Vegas, United States JobGet Staffing Full timeBUSSER/BARBACK/ BARISTA (Floor Support Associate) - GJELINA LAS VEGASHourly Pay Rate: $ Min Wage per hour + Mandatory Service Charge + Tips (DOE and state)ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences -...
-
Busser/Barback/Barista Gjelina LV
2 weeks ago
Las Vegas, United States JobGet Staffing Full timeBUSSER/BARBACK/ BARISTA (Floor Support Associate) - GJELINA LAS VEGASHourly Pay Rate: $ Min Wage per hour + Mandatory Service Charge + Tips (DOE and state)ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences -...
-
Host/Hostess - Summerlin
3 weeks ago
Las Vegas, Nevada, United States Makers and Finders LV Full timeHost/Hostess OpportunityMakers & Finders in Downtown Las Vegas is seeking a highly motivated and reliable host/hostess to join our team.ResponsibilitiesAnswering phone calls and booking reservationsProviding exceptional customer service and creating a welcoming atmosphereAnalyzing and estimating wait times, managing a waitlistManaging phone calls, taking...
-
Bartender - Restaurant Evening Shift
2 weeks ago
Las Vegas, Nevada, United States Circus Circus LV LLC Full timeJob Summary:As a Bartender at Circus Circus LV LLC, you will be responsible for providing exceptional service to our guests while maintaining a clean and organized bar area. Your primary duties will include greeting and conversing with guests to suggest or receive cocktail orders, preparing and serving cocktails according to hotel guidelines, and ensuring...
-
Host Person-Gordon Ramsay Steak-Steady Extra
5 days ago
Las Vegas, United States Caesars Entertainment Full timeCaesars Entertainment - Paris Las Vegas [Restaurant Associate / Greeter / Team Member] As a Host Person at Caesars Entertainment, you'll: Answer incoming reservation calls; Complete reservations in the computerized reservation system; Keep abreast of all food & beverage venues and menus; Greet guest in a warm and friendly manner; Manage incoming reservations...
-
Las Vegas, United States Caesars Entertainment Full timeJob DescriptionJOB SUMMARY: The primary responsibility of the Gourmet Host Person is to ensure guests are cheerfully greeted, whether in person or on the telephone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB...
-
Las Vegas, United States Caesars Entertainment Full timeJob DescriptionJOB SUMMARY: The primary responsibility of the Gourmet Host Person is to ensure guests are cheerfully greeted, whether in person or on the telephone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB...
-
Apprentice Bartender
1 month ago
Las Vegas, United States Circus Circus LV LLC Full timeSpecific Job Functions:Greet and converse with guests to suggest or receive cocktail order Prepare and serve cocktails to customers following hotel guidelines Clean and organize bar to beverage department standards Prepare order to replenish stock at bar to pre-determined par levels Provide exceptional service to customers Follow departmental cash handling...
