Technical Account Manager
2 weeks ago
We are looking for a full-time Client Account Manager to join our high-performance team. Your primary objective will be to strengthen the relationship between New Charter Technologies and its clients. You will plan/schedule regular meetings with a stable of clients, serve as a liaison between technical teams and clients, offer consulting, procure equipment, and deliver Strategic Business Reviews (SBRs) on a regular basis.
This position will reside in Ann Arbor, MI.
Responsibilities
Strengthen the relationship between New Charter Technologies and its clients through regular communication, including phone, email, and onsite meetings
Gain knowledge and insight about client businesses and needs
Act as a client advocate internally, reviewing open support tickets and raising issues
Meet with every client monthly
Present a Strategic Business Review (SBR) to every client annually
Spec and procure hardware/software based on client needs
Consult and offer one-time projects based on client needs
Evaluate client experience and identify and help implement process improvements
Requirements
2+ years of demonstrated account management experience
Experience with a professional CRM system
Excellent communication, presentation, interpersonal and analytical skills
Experience with Microsoft Office, including PowerPoint and Teams
Ability to work under pressure, while maintaining a positive attitude and a sense of humor
Degree from an accredited university, or equivalent experience
Desired Skills
2+ years of demonstrated account management experience with a technology company
2+ years of Managed Service Provider (MSP) experience
Knowledge of IT infrastructure, managed services, and cybersecurity
Who We are:
At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are Serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies.
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today
You will enjoy:
Sustainable work-life balance and flexibility culture
Highly collaborative culture working in a start-up environment in stealth growth mode
Generous Benefits including paid time off program, along with Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer contributions
Compensation: starting at $60,000
New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter Technologies recruits, employs, trains, compensates, and promotes
#J-18808-Ljbffr
-
Technical Account Manager
6 days ago
Lansing, United States CSM GmbH Computer-Systeme-Messtechnik Full timeWe are looking for a self-starter, charismatic individual with good teamwork and organizational skills. They will be responsible for creating and implementing the commercial relationship and technical solution strategy for a variety of existing customers. The Technical Account Manager will develop new opportunities, secure new business awards, and...
-
OE Technical Account Manager
2 weeks ago
Lansing, United States Hankook Tire Manufacturing Tennessee Full timePosition Identification: Job Title - Technical Account Manager Job Function - OE Sales Report to - VP of Sales - National Accounts OE Job Purpose: The Technical Account Manager is responsible for being the technical liaison between the Hankook OE customers (automobile manufacturers) and the internal Hankook teams of Engineering, R&D, Quality, Sales, and...
-
Technical Account Manager
2 weeks ago
Lansing, United States KODE Labs Full timeWe’re seeking a Associate Technical Account Manager to join our Client Experience team. In this role, you will guide KODE clients through successful adoption and utilization of our market-leading smart building operating system. As the primary point of long-term contact, you will work with multiple clients, client stakeholders, and KODE colleagues, to...
-
Technical Account Manager
1 week ago
Lansing, United States New Charter Technologies, Llc Full timeWe are looking for a full-time Client Account Manager to join our high-performance team. Your primary objective will be to strengthen the relationship between New Charter Technologies and its clients. You will plan/schedule regular meetings with a stable of clients, serve as a liaison between technical teams and clients, offer consulting, procure equipment,...
-
Gis Student Assistant
6 days ago
Lansing, United States Natural Resources Manager 14 - Technical Services Unit Manager Full time**Salary** - $10.33 - $27.06 Hourly**Location** - Lansing, MI**Job Type** - Non Career**Job Number** - 7601-24-IMD-005**Department** - Environment, Great Lakes and Energy (EGLE)**Opening Date** - 05/14/2024**Closing Date** - 5/28/2024 11:59 PM Eastern**Bargaining Unit** - NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)The primary duty of this position is to assist...
-
Technical Sales Account Manager
4 weeks ago
Lansing, United States Amphenol Advanced Sensors Full timeWould you like to join a growing Team ? When you join OUR TEAM , you are joining the LEADER in SENSING TECHNOLOGIES! We deliver solutions to world's biggest challenges! Do you like a challenge? Are you a forward thinker? Do you like meeting new people? Do you like to travel? If you answered yes to these questions, then check us out! In this exciting role,...
-
Account Manager
6 days ago
Lansing, Michigan, United States gpac Full timeWe are working with a client looking for a qualified Account Manager to join their dynamic teamOur client is the leading ISO9001/2015 automation distributor in West Michigan. They have coupled both pneumatics and electronics to give their customers total solution results. They are an established ISO9000 certified supplier specializing in automation...
-
Senior Account Manager
4 days ago
Lansing, United States FPC National Full timeSummary The Senior Account Manager will be responsible for growing maintaining customer relationships. The company is an international Electronics Manufacturer that specializes in providing turn-key solutions for customers in Automotive, Military, Marine, Telematics, Railway, and more. ResponsibilitiesCustomer Relationship Management: Build and maintain...
-
Accounting Manager
7 days ago
Lansing, United States AssuredPartners Full timeOverview The Accounting Manager is responsible for managing the unit accounting operations including, agency and direct bill production and related accounts receivable and producer commission expense, company and vendor payables and other general ledger accounts specifically assigned. The Ideal Candidate * You are a true financial leader and lead by example*...
-
Senior Technical Manager, Observability
23 hours ago
Lansing, United States NASCO Full timeNASCO Senior Technical Manager, Observability Lansing , Michigan Apply Now As the Senior Technical Manager, Observability Leader, you will lead a transformative shift in how NASCO monitors and manages its systems. You'll champion leading-edge observability solutions, fostering a data-driven culture across development, production support, security, and...
-
Technical Sales Manager
5 days ago
Lansing, United States Lear Corporation Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you. We are your path to a better career, a better future, and a better you. Our teams...
-
Account Manager II
7 days ago
Lansing, United States Zf Friedrichshafen Ag Full timeAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary! Country/Region: US Location: Washington, MI, US, 48094 Req ID 68422 | OSS Washington, United States Go fast, take a chance, come grow with...
-
Production Manager
3 weeks ago
Lansing, United States Qualified Professional and Technical Full timeJob Description Job Description PRODUCTION MANAGER JOB FUNCTIONS / DUTIES: To exhibit a fair and consistent management approach ensuring a satisfied and productive employee workplace. To identify growth and developmental opportunities and on-going training needs of supervisory personnel, which provide for an overall positive working environment. To persuade...
-
Technical sales manager structures
7 days ago
Lansing, United States Vehicle Dynamics International Full timeYou are at: Technical sales manager structures & suspension systems Multimatic Product Services (MPS) specialises in providing account management/ sales and product engineering support internally to the business units and externally to the customer base. Giving employees the opportunity to work with the most sophisticated technologies, manufacturing...
-
Accounting Manager
1 week ago
Lansing, United States L.A. Master Holdings, LLC Full timeJob Description Job Description L.A. Insurance is one of the largest independent insurance brokerages. We compare rates and coverage options from multiple insurers, giving our customers a complete picture of options, prices, and available coverage plans. We are understanding, helpful, patient, and personal. Our customers’ confidence and peace of mind...
-
Aftermarket Account Manager
6 days ago
Lansing, Michigan, United States Hitachi Careers Full timeDescription Summary: As the Aftermarket Account Manager at Hitachi Global Air Power, you'll play a vital role in driving our growth trajectory and ensuring customer satisfaction within the stationary equipment sector for the Hitachi Global Air Power brand of air compressors. Your primary objectives will revolve around driving growth in aftermarket sales,...
-
Aftermarket Account Manager
6 days ago
Lansing, Michigan, United States Hitachi Careers Full timeDescription Summary: As the Aftermarket Account Manager at Hitachi Global Air Power, you'll play a vital role in driving our growth trajectory and ensuring customer satisfaction within the stationary equipment sector for the Sullair brand of air compressors. Your primary objectives will revolve around driving growth in aftermarket sales, fostering strong...
-
Accounting Manager
3 weeks ago
Lansing, United States TC Transcontinental Full timeJob description and requirements Accounting ManagerCreate value at TC Transcontinental.At TC Transcontinental, we've got it made, and that's because of the expertise of our team. We are currently seeking an Accounting Manager to be a key resource for financial accuracy at the TC Transcontinental facility in Battle Creek, Michigan. The Accounting Manager will...
-
Accounting Manager
7 days ago
Lansing, United States PHINIA Inc Full timePHINIA does not save or store the information you input until after you complete inputting the information and you consent and agree to submit the data. locations Auburn Hills PHINIA WHQ - Michigan - USA time type Full time posted on Posted 30+ Days Ago job requisition id R2024-0037 Position Accounting Manager Location Auburn Hills, MI About us PHINIA:...
-
Senior Sales Account Manager
1 month ago
Lansing, United States Jtekt Na Full timeThe Account Manager promotes JTEKT products and capabilities in order to cultivate new business; coordinates customer programs and the actions needed to define, develop, and produce the required product; and communicates business opportunities, issues, and status to other JTEKT members and departments in order to meet customer expectations and achieve JTEKT...