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Hotel Front Desk Night Auditor

2 months ago

Devils Lake, United States Sleep Inn & Suites Full time
Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today

Responsibilities

•Process additional administrative, bookkeeping. and accounting procedures as required
•Provide exceptional service to all hotel guests during their stay
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required

Qualifications

•Experience in the hospitality industry or guest services is preferred, but not required
•Some college is preferred but a high school diploma or equivalent is required
•Must be computer proficient; experience with accounting or reservation software is a bonus
•Great communications. and excellent customer service skills are required
•Requires a flexible schedule that allows for overnight shift hours