Customer Service Representative II

2 weeks ago

Torrance, United States CEVA Logistics Full time

$24.29 - $34.70

YOUR ROLE

Oversee all aspects of high volume accounts relating to the transportation of goods and the maintenance of the client's needs. Work with clients to establish detailed profiles and procedures that properly represent their export process. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

  • Trace and track customer's freight.
  • Maintain contact with the airlines, trucking companies and any agents that will be handling the freight to ensure shipper and consignees are aware of any problems.
  • Provide proof of delivery.
  • Responsible for processing pick-up requests and entering data in the system.
  • Respond to and handle all daily customer service requests.
  • Notify customers of any delays in shipping and dispatching points.
  • Enter shipment data in system.
  • Prepare rates and invoices House Air Way Bills.
  • Prepare and assist with quotes for customers.
  • Run sales reports, maintain and file reports.
  • Perform other duties as assigned.

WHAT ARE WE LOOKING FOR?

  • Read and interpret documents and write routine correspondence.
  • Ability to add, subtract, multiply and divide using units of U.S. currency, weight, volume and distance measurements.
  • PC literate. Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills.
  • Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and the ability to speak effectively before groups of customers or employees.
  • Responds promptly and professionally to customer needs.
  • Manages complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance.
  • Gathers and analyzes information skillfully.
  • Balances team and individual responsibilities; exhibits objectivity and openness to others' views.
  • Consistently at work and on time. Must be able to read, write and speak English fluently.
  • High School Diploma or GED.
  • Two to three years related experience.
  • Two to four years industry experience.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

  • Customer Service Representative

    2 days ago

    Torrance, California, United States Pacific Advisory Service Full time

    Job OverviewPacific Advisory Service is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProvide top-notch customer service to clients via phone,...

  • Customer Service Representative II

    5 days ago

    Torrance, California, United States Renewal By Andersen Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Renewal by Andersen in Torrance, CA. As a key member of our sales and service team, you will be responsible for providing exceptional customer service to our delivery partners and customers.Key ResponsibilitiesData Entry and Administrative Tasks: Perform data...

  • Customer Service Representative II

    1 week ago

    Torrance, United States CEVA Logistics Full time

    $24.29 - $34.70 YOUR ROLE Oversee all aspects of high volume accounts relating to the transportation of goods and the maintenance of the client's needs. Work with clients to establish detailed profiles and procedures that properly represent their export process. Models and acts in accordance with our guiding principles and core values. WHAT ARE YOU GOING...

  • Customer Service Representative

    4 weeks ago

    Torrance, United States Caliber Collision Repair Services Full time

    Service Center. Torrance - W 190th. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to int Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    1 week ago

    Torrance, United States Ultimate Staffing Full time

    We are currently looking for a Customer Service Representative for an insurance firm located in Torrance. The CSR rep will be the point of contact for the office. 100% Onsite. Schedule Monday-Friday 8:30 am- 5:30 pm or 9 am-6 pm. Salary: $20-$24 DO Customer Service Representative, Customer Service, Business Operations, Representative, Retail, Staffing

  • Customer Service Representative

    3 months ago

    Torrance, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Torrance, CA, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...

  • Sales and Service Representative II

    4 days ago

    Torrance, California, United States Renewal By Andersen Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Renewal by Andersen in Torrance, CA. As a key member of our sales and service team, you will be responsible for providing exceptional customer service to our delivery partners and customers.Key ResponsibilitiesData Entry and Administration: Perform data entry...

  • Customer Service Representative

    4 weeks ago

    Torrance, United States Caliber Collision Centers Full time

    Service Center Torrance - W 190th Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests...

  • Customer Service Representative

    4 weeks ago

    Torrance, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 21707 S Western Av, Torrance, California 90501 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...

  • Customer Service Representative

    4 weeks ago

    Torrance, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 21707 S Western Av, Torrance, California 90501 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...

  • Customer Service Representative

    2 days ago

    Torrance, United States Caliber Collision Centers Full time

    Service Center Torrance JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    1 week ago

    Torrance, United States istaffpros Full time

    Job DescriptionJob DescriptionSalary: $23-28/hrSummary:We’re seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team! Our Agency prides themselves in providing top level customer service. This position will be responsible for assisting through administrative and customer support tasks. Customer...

  • Customer Service Representative

    2 months ago

    Torrance, United States Jessie Lord Bakery, LLC Full time

    Job DescriptionJob DescriptionLocation: TorranceJob Summary: This position is responsible for maintaining positive relationships with customers’ representatives; ensuring customers’ requirements are met as set forth by the Company.Essential Job Functions: Maintains customer records by updating account information.Enters customer orders into the...

  • Customer Service Representative

    7 days ago

    Torrance, California, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    7 days ago

    Torrance, California, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    2 days ago

    Torrance, California, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers has an immediate opening for a Customer Service Representative to perform a variety of duties, including:Greeting and providing exceptional customer service to internal and external customersMonitoring work volume and recommending load level requests when necessaryCoordinating with Rental Car/Tow companies to provide...

  • Customer Service Representative

    2 weeks ago

    Torrance, United States System One Full time $22

    Job DescriptionJob DescriptionCustomer Service/Inside Sales Support Rep opportunity for a busy children’s medical device manufacturerOVERVIEW AND RESPONSIBILITY:The Customer Service/Inside Sales Support Representative is the customer-facing support person via phones and email while also assisting the outside sales team. This role is vital in terms of order...

  • Customer Service Representative

    3 hours ago

    Torrance, United States Danaher Corporation Full time

    Chromatography, the science of separation, affects the lives of almost everyone. Phenomenexs chromatography products advance the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and International, Customer Service Representative, Customer Service, Representative, Processing, Intern,...

  • Customer Service Representative

    2 days ago

    Torrance, California, United States Jeff Lowe - State Farm Agent Full time

    Job Description**About Us**Jeff Lowe - State Farm Agent is a dynamic insurance agency seeking a passionate individual to join our team. As a Customer Relations Representative, you will play a crucial role in building and maintaining strong relationships with our clients in California and Arizona.Key Responsibilities:Establish and maintain customer...

  • Customer Service Representative

    2 days ago

    Torrance, California, United States Teledyne FLIR LLC Full time

    Job DescriptionTeledyne FLIR LLC is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing customer orders, and resolving any issues that may arise.Key Responsibilities:Customer Service: Respond to...