Truss Sales Coordinator

3 weeks ago

Harrisburg, United States Parr Company Full time

PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.

Job title: Truss Sales Coordinator

Pay: Starting at $21 to $25 an hour, depending on experience

Schedule: Monday-Friday 8am to 5pm

Location: Harrisburg, Oregon

PARR's Truss Sales Coordinator executes all aspects of our sales call process and strategies, facilitating and coordinating business activities of accounts and executing PARR sales initiatives. Their primary focus is supporting the sales team by communicating with customers, scheduling jobs, creating quotes, processing requests, and helping to manage construction schedules.

The Sales Coordinator receives daily direction from Truss Designers & Sales on the team and reports to the Plant Manager or Design Manager. Interacts daily with Managers and both internal and external customers. Also interacts regularly with corporate employees. Interacts regularly with vendor representatives and industry associates.

Qualifications

  • Knowledge of building materials and or experience in construction industry
  • Strong communication skills both through phone and email
  • Ability to speak, write, and read English required
  • Proven ability to develop relationships
  • Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job
  • Ten-key by touch required
  • Must be able to type 40+ WPM
  • Proficiency in Microsoft Word, Excel and Outlook
  • Proficient in MiTek or other design software
  • Knowledge of PARR selling principles, practices, and protocols
  • Willingness to share department responsibilities in order to meet deadlines
  • High School Diploma or GED equivalent
  • Must have reliable transportation
Duties and Responsibilities
  • Establish and maintains professional relationships with customers
  • Communicates with wide number of customers in Residential Construction industry, and helps to sell and manages the timely flow of Roof & Floor trusses (building materials) to their jobsite
  • Expertly uses, promotes & facilitates PARR Bridge Strategy
  • Proactively set, reach for and meet (or exceed) personal sales and profit goals
  • Primary player in deepening customer relationship and scheduling timely Roof & Floor Truss shipments - ensuring account profitability as well as customer satisfaction & loyalty
  • Ability to sell on overall quality, value and service, rather than price
  • Precisely and efficiently manage one's time and prioritize workflow in fast paced environment
  • Communicates with dispatch to ensure that they are not overpromising deliveries to customers
  • Maintains customer profiles in Outlook or CRM to include full name, company name, title, office number, cell number, email and matrix
  • Maintains cleanliness of workspace
  • Follows best practices in order entry, setting up deliveries and all aspects of job
  • Introduces himself/herself to customer and uses customer's name when possible
  • Accurately takes in plans and submits details to the MES and/or EWP
  • Uses delivery schedule to ensure customer satisfaction
  • Follows guidelines for proper GP%
  • Completes PO's on time, confirms confirmation and ties PO to order
  • Greets walk-in customers professionally
  • Answers phone promptly with professional greeting
  • Identifies customer's urgency and completes orders quickly
  • Confirms customer's material needs prior to sending deliveries
  • Completes quotes and follows up in a timely manner
  • Proactive with customer's needs
  • Has a high level of follow-through with orders - ensures inventory arrives, communicates with customers, etc.
  • Writes quotes and orders with a high degree of accuracy and speed
  • Basic understanding of Roof & Floor Trusses as well as construction processes
  • Regularly attends PK's and offered classes
  • Manages outlook and personal notebook
  • Utilizes all resources to find solutions
  • Follows all AR account and cash handling procedures
  • Seeks to learn products and their application for end user
  • Completes online training as needed
  • Understands pricing levels and avoids un-necessary discounting
  • Able to seek out product transactions and order history
  • Reports low inventory when needed
  • Makes outgoing phone calls to prospects regarding business opportunity
  • Perform other related duties as assigned
Physical Requirements
  • Ability to sit and/or stand for extended periods of time
  • Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet
  • Must be able to work in an office environment
  • Must be able to travel occasionally
We know that without great people, we can't be a great company. Voted the fourth top place to work in Oregon in 2023, we offer industry-leading benefits:
  • Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
  • Employee paid sick days
  • 7 holidays
  • 2 medical plan options, one with a high deductible that offers an HSA and our standard plan with a very low $1,250 deductible
  • Dental, Vision, EAP (Employee Assistance Program)
  • Massage, Chiropractic and Acupuncture coverage
  • FSA (Flexible Spending Account) and Childcare pretax spending programs
  • HSA (Health Savings Account) - PARR will match up to $360/year
  • Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
  • In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
  • Tuition reimbursement (up to $2,500/year)
  • Annual profit sharing (every full time employee who worked the full year earned a minimum of $800 for the 2023 year)
  • $1,000 referral bonus

PARR Promotes

We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry-level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is a LOT of opportunity - PARR is growing fast

We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.

Our company mission is Legendary Service through Teamwork, and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.

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