Customer Service Associate

6 months ago

OAKLAND, United States Chevron Full time

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.

Job Expectations:
• Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
• Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
• Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
• Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
• Work professionally with vendors and contractors.
• Regular and punctual attendance is expected.
• Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products

Essential Functions:
• Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
• Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
• Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
• Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
• Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
• Actively promote store specials and other marketing programs.
• Cross-check price of delivered goods for accuracy.
• Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
• Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
• May perform other duties as assigned by management.

Requirement/Qualifications:
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgement.
• Ability to work both independently and in team settings.
• Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
• Cooking/Restaurant experience preferred

Supervisor Responsibilities:
• This position has no supervisory responsibilities

Travel:
• Rare, limited to required training and coverage for nearby stations.

Physical Demands Include but are not limited to:
• Ability to stand and walk for long periods of time on hard and uneven surfaces.
• Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
• Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions during daylight hours.
• Moderate exposure to walk-in coolers and freezers at 34 F or lower.
• Frequent handwashing and attention to personal cleanliness standards.
 

Must be at least 18 years of age or older to work in California and Oregon locations.

Must be at least 21 years of age or older to work in Washington locations.

Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.

Must be at least 21 years of age or older to work in Management positions.

 

·        Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.

·        The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

 

USA based job position

Visas will not be granted

 

Benefits:

·        Full-time & Part-time shifts available

·        Direct Deposit with competitive weekly pay

·        Health & Wellness packages available for purchase

·        Education reimbursement program

·        Shift Differential Pay for select shifts and job titles

·        Management Bonus Program

·        Loyalty Service time Program

·        Commuter benefit Program

 

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Compensation Range:

$18.00 - $19.00

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.


This job description is not all inclusive. In addition, CSI reserves the right to amend this job description at any time. CSI is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

  • Customer Service Associate

    4 weeks ago

    Oakland, United States The Hertz Corporation Full time

    Pay $20.45/ HR Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Allowed to legal Customer Service, Associate, Service, Retail, Automotive, Customer

  • Customer Service Sales Associate

    7 months ago

    Oakland, United States The Hertz Corporation Full time

    The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class cus Sales Associate, Customer Service, Sales, Associate, Service, Customer, Retail, Automotive

  • Customer Service Sales Associate

    6 months ago

    Oakland, United States Hertz Full time $20

    Wage: $19.94/hr  + monthly commission The Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.Qualifications:Strong oral and written...

  • Customer Service Associate

    4 weeks ago

    Oakland, United States Hertz Full time

    Pay $20.45/HR   Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Allowed to legally drive a vehicle Ability to work any schedule to include nights, weekends, and holidays based on...

  • Customer Service Associate

    4 weeks ago

    Oakland, United States Hertz Full time

    Pay $20.45/HR Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Allowed to legally drive a vehicle Ability to work any schedule to include nights, weekends, and holidays based on the demands...

  • Customer Service Representative

    16 hours ago

    Oakland, California, United States The Salvation Army Full time

    Job SummaryThe Salvation Army is seeking a highly motivated and customer-focused Sales Associate and Customer Service Advisor to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a positive shopping experience for our customers.Key...

  • Customer Service Representative

    4 weeks ago

    Oakland, California, United States Safeway Full time

    Key Responsibilities:Represent Safeway as the face of the company, interacting with valued customers in various capacities.Assist customers and colleagues, demonstrating thoughtfulness and passion for work.Contribute to a positive store environment by being approachable and friendly.About the Role:Safeway seeks a dedicated individual to join our team as a...

  • Customer Service Ambassador

    1 month ago

    Oakland, California, United States NGM Marketing Full time

    NGM Marketing is seeking a dynamic and motivated Customer Service Representative to join our retail marketing and customer service teams. As a key member of our team, you will play a crucial role in meeting and exceeding company sales goals while cultivating long-term relationships with our clients' customers.The ideal candidate will possess excellent...

  • Customer Service Ambassador

    4 weeks ago

    Oakland, California, United States NGM Marketing Full time

    Customer Service Representative Job DescriptionNext Generation Marketing is seeking a bright and motivated candidate to add value to our retail marketing and customer service teams. We have a robust history of driving successful marketing and promotions strategies that have taken our clients' footprint to the next level.The primary purpose of the Customer...

  • Customer Service Representative

    4 weeks ago

    Oakland, California, United States Island Pizza CO Full time

    We are seeking a skilled Customer Service Representative to join our team at Island Pizza CO. As a representative, you will be the face of our company, interacting with customers and providing exceptional service.Key Responsibilities:Operate all equipment and maintain a clean and safe work environment.Stock ingredients, prepare product, and receive and...

  • Customer Service Representative

    1 month ago

    Oakland, California, United States Alex Anneker - State Farm Agent Full time

    Job OpportunityAs a Customer Service Representative with Alex Anneker - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit.Key ResponsibilitiesRespond to...

  • Customer Service Representative

    4 weeks ago

    Oakland, California, United States Hertz Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service to clients,...

  • Customer Care Associate

    2 months ago

    Oakland, United States EAST BAY SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS Full time

    Job DetailsJob Location Oakland Adoption Center - Oakland, CA Position Type Full Time Salary Range $21.50 - $22.00 Hourly Description Established in 1874, East Bay Society for the Prevention of Cruelty to Animals (East Bay SPCA) is proud to celebrate its 150th anniversary as one of the nation's oldest shelters and a leading innovator in the Bay Area region....

  • Customer Service Liaison

    1 month ago

    Oakland, California, United States Mat Dahms - State Farm Agent Full time

    Job OverviewMat Dahms - State Farm Agent is seeking a highly motivated and career-oriented professional to join their team in Oakland, CA. As a State Farm team member, you will play a crucial role in building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance.Key...

  • Customer Service

    4 weeks ago

    Oakland, United States Jackson Hewitt - 2357 Full time

    We are Jackson Hewitt, Working Hard for the Hardest Working. In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their...

  • Customer Service

    2 weeks ago

    Oakland, United States Jackson Hewitt - 2357 Full time

    Benefits: Employee discounts Flexible schedule Training & development We are Jackson Hewitt, Working Hard for the Hardest Working. In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event...

  • Pharmacy Customer Service Representative

    4 weeks ago

    Oakland, California, United States Walgreens Full time

    Job Description:As a Pharmacy Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and assisting the pharmacist in the practice of...

  • Float Teller

    4 weeks ago

    Oakland, California, United States Camden National Bank Defunct Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Float Teller to join our team at Camden National Bank. As a Float Teller, you will be responsible for providing exceptional customer service and handling a variety of transactions in a fast-paced banking environment.Key ResponsibilitiesProvide excellent customer service to all customers,...

  • Customer Service Representative

    1 month ago

    Oakland Gardens, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers. Your key responsibilities will include:Key Responsibilities:Model and deliver a distinctive and delightful customer...

  • Customer Service Representative

    4 weeks ago

    Oakland, California, United States Transdev Full time

    About the RoleTransdev is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for booking ADA Paratransit reservations, answering customer inquiries, and providing exceptional customer service. Responsibilities• Answer incoming calls to the reservation, customer service, and...