Customer Service Representative
1 month ago
Job Summary
The Salvation Army is seeking a highly motivated and customer-focused Sales Associate and Customer Service Advisor to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner
- Maintain a clean and organized store environment, including the sales floor, stockroom, and donation area
- Process customer transactions, including sales, returns, and exchanges
- Sort and process donations, ensuring they are properly categorized and priced
- Assist with visual merchandising, including setting up displays and maintaining a visually appealing store environment
- Participate in team meetings and contribute to a positive and supportive team environment
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