Current jobs related to Customer Service Representative - Lindenhurst - Check-Mate Industries Inc

  • Customer Service Representative

    2 months ago

    Lindenhurst, New York, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise.About the Role:As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their satisfaction with...

  • Customer Service Representative

    1 month ago

    Lindenhurst, New York, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and friendly Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring that our customers have a positive experience with our brand.Key...

  • Customer Service Representative

    3 weeks ago

    Lindenhurst, New York, United States Domino's Franchise Full time

    About the Role:We are seeking a Customer Service Representative to join our team at Domino's Pizza. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring that they have a positive experience with our brand.Key Responsibilities:Provide friendly and efficient service to...

  • Customer Service Representative

    3 weeks ago

    Lindenhurst, New York, United States Domino's Franchise Full time

    Job DescriptionA Customer Experience Representative presents a positive first impression of Domino's friendliness, excellent service, and high standards.Key Responsibilities:Carry natural conversations with customers without sounding scripted or intrusive.Work in a fast-paced environment with a focus on customer satisfaction.Develop strong relationships with...

  • Customer Service Representative

    2 months ago

    Lindenhurst, New York, United States Luis Hernandez - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Luis Hernandez - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer experiences and promoting our insurance and financial services products.ResponsibilitiesLead...

  • Customer Service Representative

    2 months ago

    Lindenhurst, New York, United States Luis Hernandez - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Luis Hernandez - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesDevelop and maintain strong relationships with...

  • Customer Service Representative

    2 months ago

    Lindenhurst, New York, United States Luis Hernandez - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Luis Hernandez - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer experiences and promoting our insurance and financial services products.ResponsibilitiesLead...

  • Customer Service Representative

    3 weeks ago

    Lindenhurst, New York, United States Walgreens Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, providing a distinctive and delightful customer experience, and ensuring a positive shopping environment.Key...

  • Automotive Sales Representative

    3 weeks ago

    Lindenhurst, New York, United States South Shore Subaru Full time

    Job Title: Automotive Sales RepresentativeSouth Shore Subaru is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. We are seeking a highly motivated and results-driven Automotive Sales Representative to join our team.Key Responsibilities:Achieve sales and leasing targets for both new...

  • Automotive Service Advisor

    3 weeks ago

    Lindenhurst, New York, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled Automotive Customer Service Advisor to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the growth of our organization.Key ResponsibilitiesProvide first-class customer service,...

  • Service Manager Trainee

    1 month ago

    Lindenhurst, New York, United States Pep Boys Full time

    Job SummaryWe are seeking a highly motivated and experienced Service Manager Trainee to join our team at Pep Boys. As a Service Manager Trainee, you will be responsible for the overall operation of the store and service center, ensuring that our customers receive exceptional service and that our store operates safely and efficiently.Key...

  • Customer Experience Representative

    3 weeks ago

    Lindenhurst, New York, United States Smashburger Full time

    Smashburger Team MemberAs a valued member of our team, you will be responsible for delivering exceptional guest experiences at Smashburger. Your key responsibilities will include:Key Responsibilities:Ensuring each guest receives Gold Standard serviceProviding menu knowledge and making suggestions to enhance the guest experienceProcessing POS transactions and...

  • Automotive Service Advisor

    2 weeks ago

    Lindenhurst, New York, United States South Shore Subaru Full time

    Job DescriptionSouth Shore Subaru is a proud member of the VIP Automotive Group, known for its exceptional leadership and customer-focused culture. Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.We are seeking a skilled Automotive Service Advisor...

  • Automotive Service Advisor

    2 weeks ago

    Lindenhurst, United States South Shore Subaru Full time

    Job DescriptionJob DescriptionSouth Shore Subaru is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is...

  • Automotive Service Advisor

    7 days ago

    Lindenhurst, United States South Shore Subaru Full time

    South Shore Subaru is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to create exceptional value and...

  • Customer Experience Specialist

    4 weeks ago

    Lindenhurst, New York, United States Smashburger Full time

    Be a Part of the Smashburger TeamWe are seeking a skilled Guest Service Expert to join our team at Smashburger. As a key member of our crew, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Provide Gold Standard service to every guest, ensuring their needs are...

  • Customer Experience Ambassador

    3 weeks ago

    Lindenhurst, New York, United States Smashburger Full time

    Key Responsibilities: Ensure each guest receives exceptional service. Be knowledgeable of all menu items and make suggestions and answer questions. Process POS transactions and accurately follow cash handling procedures. Personalize food delivery to the guest. Visit tables after food delivery to ensure guests have everything they need. Maintain a clean...

  • Customer Experience Ambassador

    2 weeks ago

    Lindenhurst, New York, United States Smashburger Full time

    Key Responsibilities:• Ensure each guest receives exceptional service.• Be knowledgeable of all menu items and make suggestions and answer questions.• Process POS transactions and accurately follow cash handling procedures.• Personalize food delivery to the guest.• Visit tables after food delivery to ensure guests have everything they need.•...

  • Automotive Service Advisor

    3 weeks ago

    Lindenhurst, New York, United States South Shore Subaru Full time

    Job Title: Automotive Service AdvisorSouth Shore Subaru is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture.We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for...

  • Domino's Team Member

    2 months ago

    Lindenhurst, New York, United States Domino's Franchise Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be the face of our establishment, providing exceptional service to our customers and ensuring a positive experience for all who interact with us.Key ResponsibilitiesProvide friendly and efficient service to...

Customer Service Representative

2 months ago

Lindenhurst, United States Check-Mate Industries Inc Full time
Customer Service Representative
West Babylon, New York Check-Mate Industries LLC located in West Babylon, NY has an immediate opening for a Customer Service Representative to work in its West Babylon, New York facility.   Over the past 55 years, Check-Mate has proven to be the winning move for hundreds of customers in a diverse range of industries.  The company has been recognized as an innovator and leader in tool & die, stampings and assemblies. Whether producing high-precision tools and progressive dies, stamping, or assemblies for everything from healthcare to personal security products, Check-Mate out-thinks, out-maneuvers, and out-performsits competition. 

ESSENTIAL FUNCTIONS:  Includes, but may not be limited to the following
 
  •  Customer Service Representative establishes relationship with customers by communicating and resolving issues.
  • Customer Service Rep is responsible for order entry and/or maintenance for assigned accounts in ERP system (PLEX)
  • Customer Service Representative reviews plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
  • Customer Service Representative communicates order confirmations, changes and cancellations to both customers and internal CMI/CMINT team members.
  • Customer Service Representative informs sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
  • Customer Service Representative reviews orders after shipment for billing accuracy and any quantity item errors.
  • Customer Service Representative manages the issuing of credits, return authorizations and pallet returns.
  • Customer Service Representative reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
  • Customer Service Representative communicates customer complaints to Operations, Planning, Quality Control, and Upper Management.
  • Customer Service Representative ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
  • Customer Service Representative communicates with Planners, Sales, Purchasing and Plant Management as needed.
  • Customer Service Representative prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
  • Customer Service Representative processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
  • Customer Service Representative files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
  • Customer Service Representative communicates quote requests to purchasing, sales, and estimating. Provides last-known order prices and quantities and completes component pricing spreadsheets with the assistance of purchasing.
  • Customer Service Representative forwards quotes from estimating to the customer.
  • Customer Service Representative works with plant management and upper management to help solve production or customer related issues.
  • Performs other duties as assigned.

MINIMUM REQUIREMENTS
  • High School Diploma or GED from Accredited Institution of Higher Learning
  • Manufacturing experience strongly preferred
  • Prior customer service experience a plus.
  • Microsoft Office Suite – basic to above average computer skills including Excel
  • ERP experience preferred
  • Ability to perform basic quantitative skills required,
  • Ability to work with all areas of the business including plant and sales personnel.
  • Professional verbal and written communication
  • Strong customer service advocacy and problem-solving skills
EOE/AA/M/F/VET/D