Customer Service Representative

2 months ago


Lindenhurst, New York, United States Luis Hernandez - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Luis Hernandez - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer experiences and promoting our insurance and financial services products.

Responsibilities
  • Lead Generation: Develop and implement strategies to identify and pursue new business opportunities, resulting in increased sales and revenue growth.
  • Customer Engagement: Build and maintain strong relationships with existing and potential customers, providing personalized service and support to meet their insurance and financial needs.
  • Product Knowledge: Stay up-to-date on our insurance and financial services products, including auto, home, life, and retirement planning, to effectively communicate their benefits and features to customers.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals, sharing knowledge and best practices to drive success.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with customers, colleagues, and management.
  • Customer-Focused: Demonstrate a passion for delivering exceptional customer experiences, with a focus on building long-term relationships and loyalty.
  • Results-Oriented: Be a self-motivated and results-driven individual, with a proven track record of achieving sales and customer service goals.
  • Team Player: Possess a collaborative mindset, with the ability to work effectively in a team environment to achieve common goals.
What We Offer
  • Competitive Compensation: Earn a competitive salary, plus commission and bonus opportunities based on performance.
  • Opportunities for Growth: Develop your skills and knowledge, with opportunities for advancement and professional growth within our organization.
  • Supportive Team Environment: Join a dynamic and supportive team, with a focus on collaboration, innovation, and customer satisfaction.


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