Operations Manager

3 weeks ago

Morrisville, United States Crawlspace Medic Full time
Job DescriptionJob DescriptionJob Description:

Your main role as Operations Manager will be to manage the resources of CRAWLSPACE MEDIC (CSM), and you will play a leading role in managing both production and personnel. Oversight of inventory, purchasing, and supplies will be central to your job. Human resource tasks include determining needs, hiring, and managing employees. Responsibilities include inspections, managing operations processes, planning, control, performance improvement, and operations strategy.

What We Offer:


  • Competitive Pay: base salary plus bonus based on franchise performance.
  • Health: Employer sponsored Health insurance is available, as well as group Dental, Vision, Short-Term Disability, and Voluntary Life insurance.
  • Retirement: SIMPLE IRA available after set time employed.
  • Relax: Paid Time Off
  • Supplied company vehicle for use during work hours.
  • Will be supplied work shirts, hats, headlamps, knee pads, and crawl suit; employee provides work khakis.

What Were Looking For:
The ideal candidate is someone who ...

  • Has excellent people skills, and is professional in their interactions with both Customers (homeowners / B2B) and Colleagues.
  • Has excellent written and oral (phone and in-person) communication and skills.
  • Has excellent technology skills.
  • Is a self-starter, and has a strong desire to reach and exceed set goals in all areas of the job.
  • Must be able to drive under the company insurance policy.
  • Is able to perform work requirements both in the office and in a crawlspace. Overnight travel may be required.
  • Ability to exert up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly.

What Youll Do:


  • Manage Production Calendar
  • Material/Tool Inventory
  • Office management including job audits, file management, etc.
  • Manage Production Crews
    • Morning Dispatch: Work Orders, Graphs, Pick Sheets
    • HR Duties: Standards, Discipline, Payroll, Uniforms
    • Field management of production crews, joining in production as necessary
  • Trucks: Maintenance, gas, inspections, etc.
  • Responsible for some inspections:
    • Identifying issues and creating a scope of work for repair/remediation.
    • Identify common crawl space issues (with training), including:
      • High wood moisture content, standing water, water intrusion, efflorescence
      • Wood rot, dry rot, water damage, insect damage wood
      • Structural issues, both wood and masonry
      • Determine health of crawl space environment. Able to accurately identify and measure damages and quantify needed repairs for pricing.
    • Be familiar with means, methods, and materials needed in common crawl space repairs, and develop solutions to correct problems identified
    • Communicate well with customers before, during, and after inspections, explaining to them what was found and if anything needs to be repaired.
    • Communicate well with office staff and repair crews through developed scope of work and graph
  • Participate in networking/marketing activities as time permits
  • Help build a team environment in franchise market

Who We Are:

CRAWLSPACE MEDIC is a fast-growing company that provides meaningful service to our customers, specializing in crawlspace remediation and repair. We value dignity in our work, integrity in our dealings, excellence in our business practices, value for our customers, and service to others. Come join our growing team

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