Current jobs related to Call Center Representative - New York - PRIDE Health

  • Call Center Representative

    2 weeks ago

    New York, New York, United States Equiniti Full time

    Job Title: Call Center RepresentativeEquiniti is seeking a highly skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling large call volumes daily, manually researching contact information for shareholders, and soliciting shareholder votes and accurately recording voting instructions.Key...

  • Call Center Representative

    2 weeks ago

    New York, United States GAR Engineering Full time

    GAR Engineering is seeking a dedicated Call Center Representative to join our dynamic team within the civil engineering sector. As a front-line ambassador for our company, you will play a critical role in managing incoming calls and addressing customer inquiries, ensuring a seamless communication experience between our clients and our engineering teams. This...

  • Call Center Representative

    2 weeks ago

    New York, United States eTeam Full time

    Job Title: Call Center Representative Department: Corporate Payroll Operation Location: New York, NY 10004 Start Date: 11/04/2024 End Date: 01/04/2025 Hours: 40 hours per week (8 hours per day, 5 days per week) Work Location: Onsite at one of the following: Bellevue, Lincoln, Elmhurst, Jacobi, or Metropolitan Hospitals Job Description: The Call Center...

  • Call Center Representative

    3 weeks ago

    New York, United States eTeam Full time

    Job Title: Call Center RepresentativeDepartment: Corporate Payroll Operation Location: New York, NY 10004Start Date: 11/04/2024End Date: 01/04/2025Hours: 40 hours per week (8 hours per day, 5 days per week)Work Location: Onsite at one of the following: Bellevue, Lincoln, Elmhurst, Jacobi, or Metropolitan HospitalsJob Description: The Call Center...

  • Call Center Representative

    2 weeks ago

    New York, United States eTeam Full time

    Job Title: Call Center Representative Department: Corporate Payroll Operation Location: New York, NY 10004 Start Date: 11/04/2024 End Date: 01/04/2025 Hours: 40 hours per week (8 hours per day, 5 days per week) Work Location: Onsite at one of the following: Bellevue, Lincoln, Elmhurst, Jacobi, or Metropolitan Hospitals Job Description: The Call Center...

  • Call Center Representative

    2 weeks ago

    New York, United States Central Office Full time

    Job Title: Call Center Representative Job Specialty: - Job Duration: 9 Shift: 8:00 AM - 4:30 PM Onsite Guaranteed Hours: 40.00 Experience: 1 year experience preferred License: - Certifications: - Must-Have: Bilingual (facility specific), Extensive phone experience, Computer literate, Intermediate to advanced skills in Microsoft Office applications including...

  • Call Center Representative

    4 weeks ago

    New York, New York, United States Premium Health Center Full time

    Job OpportunityPremium Health is seeking a skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our patients and families. Your primary duties will include answering phone calls, scheduling appointments, verifying medical insurances, creating referrals, responding...

  • Call Center Representative

    4 weeks ago

    New York, United States Promo Events Full time

    Are you a motivated and enthusiastic individual with a pion for helping others At Promo Events we are on the lookout for dynamic Call Center Representatives who are ready to make a difference in our customers lives. If you thrive in a fastpaced environment and are committed to providing exceptional service we want to hear from you! Key Responsibilities:...

  • Call Center Representative

    3 weeks ago

    New York, United States Promo Events Full time

    Are you a motivated and enthusiastic individual with a pion for helping others At Promo Events we are on the lookout for dynamic Call Center Representatives who are ready to make a difference in our customers lives. If you thrive in a fastpaced environment and are committed to providing exceptional service we want to hear from you! Key Responsibilities:...

  • Bilingual Call Center Representative

    4 weeks ago

    New York, New York, United States TEEMA Full time

    Job Title: Bilingual Call Center RepresentativeWe are seeking a dedicated and bilingual Call Center Representative to join our team in Lower Manhattan, New York.As a key member of our organization, you will play a crucial role in providing outstanding customer service and support to our diverse clientele.Responsibilities:Handle inbound and outbound calls,...

  • Call Center Representative

    4 weeks ago

    New York, New York, United States PrimeCare Medical, Inc Full time $25 - $35 per hour

    At PrimeCare Medical, Inc., our dedication lies in delivering outstanding healthcare solutions within correctional settings. We aim to ensure that individuals in these facilities receive exceptional, compassionate medical services. As a vital member of our expanding team, the Call Center Representative is key in guaranteeing that patients, personnel, and...

  • Bilingual Call Center Representative

    2 months ago

    New York, United States TEEMA Full time

    Do you speak another language? Spanish, Creole (Haitian), Chinese, Russian, Urdu, Korean, or Bengali? Job Title: Bilingual Call Center Representative Location: Lower Manhattan, New York Pay: $17.50 per hour Position Type: Contract - 6 months (with potential for permanent placement) Shift: Day Shift, 40 hours per week Organization: We are a health and human...

  • Call Center Representative

    4 weeks ago

    New York, United States SPS North America Inc Full time

    Reports To: The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Call Center Representative (Rep) will be responsible for general information and inbound sales calls for the client site. The Call Center rep will also be responsible for supporting the sales team on...

  • Call Center Outreach Representative

    2 months ago

    New York, United States Tandym Group Full time

    A medical services company in NYC is currently seeking a new professional for a promising opportunity with their growing team as a Call Center Outreach Representative.Responsibilities:The Call Center Outreach Representative will:Conduct 100 or more outreach calls daily to schedule patients for appointments with the mobile health teamReview and explain...

  • Call Center Outreach Representative

    2 months ago

    New York, United States Tandym Group Full time

    A medical services company in NYC is currently seeking a new professional for a promising opportunity with their growing team as a Call Center Outreach Representative.Responsibilities:The Call Center Outreach Representative will:Conduct 100 or more outreach calls daily to schedule patients for appointments with the mobile health teamReview and explain...

  • Call Center Representative

    2 weeks ago

    New York, United States Equiniti Full time

    Management LevelEnsure you read the information regarding this opportunity thoroughly before making an application.I***This is a temporary, 100% remote positionOther Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TXShiftInformationShift Time: 9:00 am to 4:00 pm [AM Shift]Hours: Monday - Friday, full timeSome Saturdays required from 10:00 am to...

  • Call Center Representative

    2 weeks ago

    New York, United States Equiniti Full time

    Management Level I ***This is a temporary, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX ShiftInformation Shift Time: 9:00 am to 4:00 pm [AM Shift] Hours: Monday - Friday, full time Some Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour Equiniti is a leading international provider of...

  • Proxy Call Center Representative

    2 weeks ago

    New York, New York, United States Equiniti Full time

    Job SummaryA Proxy Call Center Representative is a highly skilled professional responsible for handling large volumes of calls, researching shareholder information, and soliciting votes. This is a remote, full-time position that requires excellent communication skills and the ability to work in a fast-paced environment.Key ResponsibilitiesWork on an...

  • Call Center Representative II

    2 weeks ago

    New York, New York, United States NYC Health Hospitals Full time

    Job Title: Call Center Representative IIMetroPlusHealth is a leading healthcare provider in New York City, serving residents of the five boroughs through a comprehensive range of products and services. As a Call Center Representative II, you will play a critical role in delivering exceptional customer service to our members, ensuring their needs are met and...

  • Call Center Representative

    3 weeks ago

    New Castle, United States PeopleShare Inc Full time

    Are you a resident of Delaware or within a reasonable commute to Newark, DE?looking for a FULLY REMOTE Call Center Representative role that takes your experience to the next level? If you have experience in a remote or hybrid environment and/or SUPERB customer service skills in an office environment, we have just the fit for you! This company is one of the...

Call Center Representative

2 months ago

New York, United States PRIDE Health Full time

We're looking for Call Center Representative for our client with a leading hospital in New York, NY. (Hybrid role)

Please find below details of the position.

Position: Call Center Representative

Location: New York, NY. (Hybrid role)

Duration: 9 weeks contract with extension possibilities.

Shift: 9AM-5PM Hybrid

Pay - $30/hr

Job Duties:

The Customer Services Representative provides comprehensive customer service to members, providers and prospective members.

The primary responsibilities include but are not limited to documenting all customer contacts into the tracking system, process complaints, conduct outreach efforts, assist in PCP selection, conduct new member orientations, claims review inquiries, handle provider and utilization management inquiries, etc.

Record and respond to all Customer contacts and update in tracking system. Manage and ensure appropriate follow-up and closure for all customer contacts.

Provide on-site as well as telephone orientations to new and existing members.

Process and resolve complaints and record given information in the system.

Assist members with the selection and assignment of PCP's.

Update all member demographic changes.

Provide all benefit/service related information to members, perspective members and providers.

Perform retention efforts for all lines of business.

Handle roster Inquiries

Handle disenrollment inquiries from members, providers and regulatory agencies.

Handle provider inquiries.

Schedule marketing appointments for prospective enrollees

Respond to all claim billing inquiries from providers and members

All other duties and special projects as assigned by Associate Executive Director.

Education:

High School graduation

Experience:

Minimum 1 year experience in a call center environment or a satisfactory equivalent combination of education, training and experience.

Spanish Fluency is a must.