Service Advisor

2 weeks ago


Quincy, United States QUIRK AUTOMOTIVE GROUP Full time
Job Details

Job Location
Quirk Ford - Quincy, MA

Job Shift
Any

Job Category
Customer Service

Description

Quirk Auto is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England Quirk Auto has opportunities for inspired and motivated individuals who have the desire and passion to succeed. We want to speak with you regarding a career in automotive service.

Job Duties:
  • Greets customers in a timely, friendly manner
  • Writing Repair Orders and explaining charges
  • Performing vehicle walk around and documentation of customer concerns
  • Provides a complete and accurate written cost estimate for labor and parts
  • Check the progress of repair throughout the day
  • Contacts customers regarding any changes in the estimate or time impacts
  • Maintains strong customer satisfaction
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications
  • Follows all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
Job Requirements:
  • Prior sales experience preferred but not required
  • High School Diploma or College Degree preferred but not required
  • Experience in managing and organizing work time and work-related activities
  • Excellent interpersonal skills
  • Must demonstrate a positive attitude and strong willingness to learn
  • Must have excellent computer skills

Benefits:

Full Time - Health, Dental, Long Term Disability, Life Insurance, and Critical Illness Insurance. Quirk will provide at no cost to you, Basic Life Insurance and an AD&D policy of $20,000. All other benefits are optional and will be offered to you at a cost.

**All employees must pass Quirk's pre-employment background check, drug test, physical and motor vehicle record check (when applicable to position)
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