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Lead, Sales Enablement Systems

4 weeks ago

Boston, United States Mitel Full time

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Overview Mitel is seeking an experienced Lead, Sales Enablement Systems to lead the strategic deployment, adoption, and optimization of our global sales enablement technology ecosystem, with primary focus on CompeteIQ (competitive intelligence) and Highspot (sales enablement platform). This senior leadership role requires deep expertise in sales enablement strategy, cross-functional leadership, and the ability to drive transformational change across our global sales organization. The ideal candidate will combine strategic thinking with tactical execution, leading complex, multi-regional initiatives that directly impact revenue outcomes. This role demands a senior professional who can influence stakeholders at all levels, build consensus across diverse teams, and establish scalable processes that support Mitel's competitive positioning and sales effectiveness globally. Responsibilities Strategic Leadership & Cross-Functional Collaboration Lead global sales enablement strategy across all regions, partnering with regional sales leaders to customize approaches for local market needs and competitive landscapes Drive organizational alignment between Sales, Marketing, Product, and Customer Success teams to ensure cohesive go-to-market execution Establish governance frameworks for content development, competitive intelligence, and sales training that scale across diverse global markets Influence senior leadership through strategic insights, performance metrics, and recommendations that shape broader sales and marketing strategy Competitive Intelligence & Strategic Positioning Own Mitel's competitive stance by developing comprehensive competitive strategies that inform product positioning, pricing, and sales messaging Lead competitive intelligence operations that go beyond monitoring to include strategic analysis, market trend identification, and proactive competitive response planning Build relationships with Product and Marketing leadership to ensure competitive insights directly influence product roadmap and positioning decisions Establish thought leadership in competitive analysis, creating frameworks and methodologies that become organizational best practices Global Sales Play Development & Content Strategy Design and implement regional sales play strategies tailored to local market dynamics, competitive landscapes, and buyer behaviors Lead content strategy initiatives that span the entire customer lifecycle, from awareness through renewal and expansion Partner with global sales enablement teams to develop training curricula, certification programs, and ongoing coaching methodologies Manage complex stakeholder relationships across multiple regions, ensuring content and training alignment with local sales leadership priorities Technology Platform Leadership Drive enterprise-wide platform adoption through strategic change management, stakeholder engagement, and success measurement Lead vendor relationships and platform optimization initiatives that maximize ROI and user adoption Establish integration strategies between sales enablement platforms and broader technology ecosystem (CRM, marketing automation, etc.) Champion innovation by identifying emerging technologies and methodologies that could enhance sales effectiveness Analytics, Measurement & Continuous Improvement Develop sophisticated measurement frameworks that correlate content usage, competitive insights, and training effectiveness with revenue outcomes Create executive-level reporting and insights that inform strategic decision-making and resource allocation Lead data-driven optimization of sales processes, content strategy, and competitive positioning Establish predictive analytics capabilities that anticipate market changes and sales performance trends Project Leadership & Change Management Lead complex, multi-phase rollouts including Q4 2025 CompeteIQ upgrade and Q4 2025 / Q1 2026 Highspot implementation across global teams Manage strategic initiatives with multiple stakeholders, competing priorities, and significant organizational impact Drive change management strategies that ensure sustainable adoption and minimize disruption to sales operations Build and lead project teams that may include internal resources, external vendors, and cross-functional partners Requirements 8+ years of progressive experience in enablement, marketing operations, or revenue operations with demonstrated leadership impact 3+ years in senior individual contributor or management roles with cross-functional leadership responsibilities Proven track record of leading enterprise-wide technology implementations and organizational change initiatives Deep experience with sales enablement platforms, competitive intelligence tools, and CRM integration Strategic thinking and analytical capabilities with ability to translate data into actionable business insights Executive communication skills with experience presenting to C-level leadership Global perspective and experience working across multiple regions, cultures, and time zones Additional Skills (Advantageous) Direct experience with CompeteIQ, Highspot, or similar enterprise sales enablement platforms Background in technology sales with understanding of complex, consultative sales processes Experience in telecommunications or enterprise technology sectors Benefits Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more Benefits may vary based on full-time or part-time employee status. Sponsorship At this time, we are not offering sponsorship for US work authorization for any new job applicants. Equal Employment Opportunity Statements Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation or any other characteristic protected by state, federal law or local ordinance. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs and terminations. The affirmative action plan is available for viewing to any employee or applicant for employment upon request. #J-18808-Ljbffr