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Head of Financial Operations

1 month ago

grand prairie, United States Penske Truck Leasing Co., L.P. Full time
p>

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?

Do you have a demonstrated ability to drive process improvement and lead change?

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. p>

The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

Position Summary:

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc.workforce and equipment scheduling. Responsible for performance management of direct reports. p>

Schedule : Monday - Friday 2:00 PM - 11:00 PM

Major Responsibilities:

People

  • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives

  • Establish and sustain that performance standards are communicated that are specific and measurable

  • Interview hourly associates and provide recommendations for hire

  • Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates

  • Motivate and engage associates by focusing on team accomplishments and recognition

Operations

  • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control

  • Conduct team meetings

  • Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training

  • Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift

  • Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution

  • Complete all necessary records and reports in a timely and accurate fashion

Finance

  • Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.

  • Understand the relationship between decision-making and profitability

  • Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets

Safety

  • Ensure day-to-day management and associate activities are aligned with the location safety strategy

  • Provide associates with communication, training, feedback, and direction to ensure safe performance

  • Ensure compliance with all applicable regulatory agencies and company policies and procedures

  • Conduct safety observations

Growth / Customer Experience

  • Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily

  • Ensure the customer knows that we are committed to helping them meet their objectives

  • Determine areas that could benefit from Continuous Improvement efforts

Fleet/Assets

  • Properly plan work assignments to ensure effective use of fleet equipment

  • Work with hourly associates to ensure they understand safe and efficient operation of equipment

  • Work with vendors to ensure equipment is maintained

  • Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete

  • Other projects and tasks as assigned by supervisor

Job Qualifications:

  • Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers. ¬

  • Must have ability to work efficiently and independently with strong time management and organizational skills

  • Strong written/oral communication skills and the ability to actively listen are required

  • Ability to manage through a problem, think critically, and make decisions independently

  • Ability to drive process improvement and lead change

  • Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

  • Must demonstrate ownership & responsibility to run the operation with a sense of urgency

  • High School Diploma or equivalent required

  • Bachelor’s Degree preferred

  • Regular, predictable, full attendance is an essential function of the job

  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.