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Administrative Support Professional

4 weeks ago

Monroe, North Carolina, United States Federal Signal Full time

About Our Industry

Federal Signal serves the public works equipment industry, providing essential solutions to municipalities and contractors across North America.

We're committed to excellence, innovation, and teamwork, driving us to become best-in-class within our industry.

As a dynamic organization, we focus on maintaining an employer of choice culture. Our collaborative work environment drives us to succeed.

Our competitive compensation packages include robust group benefits and opportunities for growth. As a proud company, we're dedicated to delivering exceptional products and services.

Job Overview:

The Sales Administrator role involves creating, processing, and tracking equipment purchase orders within their assigned portfolio. This individual will work closely with their manager and Sales Representatives to manage equipment orders efficiently and effectively throughout the sales process.

Key Performance Indicators:
  • Liaise with OEMs regarding equipment orders
  • Prepare and provide timely quotes to Sales Representatives and ensure accuracy of internal cost sheets
  • Enter orders for all new unit sales orders into CRM
  • Document and maintain tracking of unit sales to monitor production status of order through to delivery
  • Utilize CRM to store sales documents and track customer and sales history
  • Liaise between Sales and Service departments to ensure timely and efficient processes result in optimal customer satisfaction
  • Collaborate with Logistics department to coordinate freight traffic as required
  • Ensure Sales Representatives provide all required information through the sales process and follow up as required
  • Participate in regular team meetings to provide status updates
  • Prepare sales reports and participate in other project work as assigned
  • Provide general administrative support as required for sales stakeholders
Our Core Values:
  • Leadership
  • Customer Excellence
  • Integrity
  • Inspiration
  • Teamwork
  • Innovation
  • Ambition

We're proud to offer a talented and dedicated team, best-in-class products and services, competitive compensation packages, premium health insurance, 401(k) employer matching programs, paid personal days, educational scholarship programs, tuition reimbursement, employee & family assistance programs, and opportunities to grow professionally.