Service Desk Analyst

Job Title: Service Desk AnalystJob Summary: We are seeking a highly skilled Service Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital.Key Responsibilities:Provide program support as a Tier 1.5 Service Desk Technician.Deliver excellent customer...

BlueWater Federal is seeking a talented Service Desk Analyst to support our Department of Energy program.The effort will focus on a wide range of IT services through migration to the Intelligence Community (IC) information sharing, secure cloud-based operational environment, the Intelligence Community’s Information Technology Enterprise (ICITE) along with...

BlueWater Federal is seeking a talented Service Desk Analyst to support our Department of Energy program.The effort will focus on a wide range of IT services through migration to the Intelligence Community (IC) information sharing, secure cloud-based operational environment, the Intelligence Community’s Information Technology Enterprise (ICITE) along with...

BlueWater Federal is seeking a talented Service Desk Analyst to support our Department of Energy program.The effort will focus on a wide range of IT services through migration to the Intelligence Community (IC) information sharing, secure cloud-based operational environment, the Intelligence Community’s Information Technology Enterprise (ICITE) along with...

Job SummaryThe IT Service Desk Supervisor is responsible for overseeing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager.Key ResponsibilitiesManage the day-to-day operations of the service desk, ensuring that all requests...

IT Service Desk SupervisorHybrid Remote- Washington DC office*US Citizens or GC Holders The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager.Responsibilities include...

Req ID: RQ188860 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Skills: Customer Service,Help Desk Support,Information Technology (IT) Support Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: ***This position has...

Job DescriptionFawkes IDM is seeking a highly skilled IT Service Desk Supervisor to oversee the day-to-day operations of our Service Desk team. The successful candidate will be responsible for providing exceptional customer service to our staff, ensuring timely resolution of IT issues, and supervising a team of Service Desk Analysts.Key...

About the RoleWe are seeking a highly skilled Service Desk Analyst II to join our team at ePlus Technology, inc. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, resolving complex issues, and ensuring a seamless customer experience.Key ResponsibilitiesProvide timely and effective...

Overview As a Service Desk Analyst II, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 2 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, description and tracking through resolution. For remote/hybrid positions: an...

KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the U.S House of Representatives. The ideal candidate will have experience troubleshooting a variety of software and hardware issues including issues with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...

KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the U.S House of Representatives. The ideal candidate will have experience troubleshooting a variety of software and hardware issues including issues with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...

KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the U.S House of Representatives. The ideal candidate will have experience troubleshooting a variety of software and hardware issues including issues with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...

Job DescriptionThe Special Education Help Desk Analyst is responsible for providing technical support to client employees and external customers on PowerSchool Special Programs. The Analyst must have experience with Special Education policies, including the IEP process, and be able to work independently and as part of a team. The Analyst will serve as the...

VetsEZ is seeking a skilled Medallia Service Desk Analyst to provide remote support to the Department of Veterans Affairs.This role involves answering and routing calls to provide information and assistance relating to issues and inquiries, as well as resolving any issues or requests presented by callers.The efficient utilization of various software...

Job Summary:Dynamic Solutions Technology, LLC is seeking a skilled Service Desk Manager to oversee the day-to-day operations of our IT Service Desk. The ideal candidate will have a strong background in IT service management, excellent communication skills, and the ability to lead a team of technical support specialists.Key Responsibilities: Manage the...

Title : Service Desk Lead Location : Washington, DC Description S2i2 is currently seeking a motivated and experienced Service Desk Lead to oversee and manage the day-to-day operations of the Service Desk team. The Service Desk Lead will be responsible for ensuring timely and effective technical support, providing leadership to support staff, and working...

Job DescriptionJob Description***Candidates will need to complete the DOJ Screen for Public Trust once a WO is extended. This will give you the ability to extend a conditional offer based on the ability to obtain Public Trust, and DOJ selection. The screen includes a PEF form, and completion of a soft credit check. We do not need to see the results, rather,...

Job SummaryEmpower AI Inc. is seeking a highly skilled Service Desk Manager to join our team. As a Service Desk Manager, you will be responsible for providing centralized information and support management services to handle queries and operational problems related to IT processes, policies, systems, and use. This role requires a strong understanding of IT...

Job Title: Service Desk OvernightJob Summary:We are seeking a highly motivated and customer-focused Service Desk Overnight to join our team at Planet Fitness. As a Service Desk Overnight, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key...