Service Desk Analyst

We are looking for a Service Desk Analyst with at least two years of professional IT support experience. The ideal candidate will be able to troubleshoot, diagnose, and resolve end-user issues on DELL devices. They will provide both deskside support services and walk-up service desk assistance and track the status of all incidents and requests in ServiceNow....

We are looking for a Service Desk Analyst with at least two years of professional IT support experience. The ideal candidate will be able to troubleshoot, diagnose, and resolve end-user issues on DELL devices. They will provide both deskside support services and walk-up service desk assistance and track the status of all incidents and requests in ServiceNow....

A recognized services company in the Washington, D.C. area is currently seeking a new Service Desk Analyst - CCaaS to join their growing team on a contract basis. For further information about this position, please apply.Responsibilities:The Service Desk Analyst will:Author and update documentation, deliverables, procedures, and knowledge basesAssist in...

A recognized services company in the Washington, D.C. area is currently seeking a new Service Desk Analyst - CCaaS to join their growing team on a contract basis. For further information about this position, please apply.Responsibilities:The Service Desk Analyst will:Author and update documentation, deliverables, procedures, and knowledge basesAssist in...

Job DescriptionJob DescriptionDescription:Beveridge & Diamond is a leading law firm with a focus on environmental and natural resource law. We are committed to providing exceptional legal services to our clients while fostering a collaborative and inclusive work environment.Position Overview The Service Desk Analyst III provides advanced technical support...

BlueWater Federal is seeking a talented Service Desk Analyst to support our Department of Energy program.The effort will focus on a wide range of IT services through migration to the Intelligence Community (IC) information sharing, secure cloud-based operational environment, the Intelligence Community’s Information Technology Enterprise (ICITE) along with...

BlueWater Federal is seeking a talented Service Desk Analyst to support our Department of Energy program.The effort will focus on a wide range of IT services through migration to the Intelligence Community (IC) information sharing, secure cloud-based operational environment, the Intelligence Community’s Information Technology Enterprise (ICITE) along with...

IT Service Desk SupervisorHybrid Remote- Washington DC office*US Citizens or GC Holders The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager.Responsibilities include...

Job DescriptionJob DescriptionPlease send resume should you be interested in the following IT Service Desk Supervisor position located in Washington, DC 20001. This is a full-time, direct-hire position with a salary between $110-120K plus awesome benefits. If youre not interested, please pass along to your colleagues as we do pay referral fees.Title: IT...

Job DescriptionJob DescriptionWe are seeking an IT Service Desk Supervisor for our law firm client in Washington, DC. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk...

Job SummaryWe are seeking an experienced IT Service Desk Supervisor to join our team at Lawyers On Demand, a Consilio company. The successful candidate will be responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner.Key ResponsibilitiesManage the service desk...

Service Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team at Convergenz. As a Service Desk Analyst, you will be responsible for providing top-notch technical support to our end-users, troubleshooting and resolving moderately complex issues, and ensuring seamless service delivery.Key Responsibilities:Provide Tier 1...

Job SummaryThe IT Service Desk Supervisor at Stone Search is responsible for overseeing the day-to-day operations of the service desk, ensuring timely and efficient handling of support requests.Key ResponsibilitiesSupervise and guide the Service Desk Analysts and Senior Service Desk Analysts to deliver high-quality customer service.Develop and implement...

Job SummaryThe IT Service Desk Supervisor at Stone Search is responsible for overseeing the day-to-day operations of the service desk, ensuring timely and efficient handling of support requests.Key ResponsibilitiesSupervise and guide the Service Desk Analysts and Senior Service Desk Analysts to deliver high-quality customer service.Develop and implement...

{"title": "IT Service Desk Supervisor", "description": "Job SummaryStone Search is seeking an experienced IT Service Desk Supervisor to manage the day-to-day operations of our service desk. The successful candidate will be responsible for ensuring that all requests for support are handled in a timely and efficient manner.Key ResponsibilitiesManage the...

Benefits: 401(k) Health insurance Paid time off Senior Technical Service Desk Analyst (Tier 3 support) Location: Near 15th & I StreetConsultant will support a federal agency’s large, mission-critical 24/7/365 enterprise Service Desk The position will be on client-site in the Rockville, MD or D.C area with a potential of 25% remote...

Benefits: 401(k) Health insurance Paid time off Senior Technical Service Desk Analyst (Tier 3 support) Please Note:  Experience with NIH or any agency in HHS is requiredLocation: Near 15th & I StreetConsultant will support a federal agency’s large, mission-critical 24/7/365 enterprise Service Desk The position will be on client-site...

Job DescriptionJob DescriptionJob Title: Special Education Help Desk Analyst Journeyman (Hybrid)Location: Washington, DCDuration: 12 Months+Job Description:The Special Education Help Desk Analyst is responsible for providing support to client employees and external customers on various data systems, including PowerSchool. The Analyst must have experience...

Job DescriptionJob DescriptionResponsibilities:Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk.Supervising the DC Service Desk team.Providing support and maintenance of all computers and printers; ensuring timely resolution...

Job SummaryWe are seeking a highly skilled Customer Service Analyst to join our team at the U.S. Department of Housing and Urban Development. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving complex issues, and collaborating with cross-functional teams to drive business...