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Food & Beverage/Banquet Manager

1 month ago

Greenville, United States Auro Hotels Full time

** Food & Beverage/Banquet Manager**

**Job Category****:** Food & Beverage **Requisition Number****:** FOODB002950 Showing 1 location **Job Details**

**Description**

**Job Purpose**

The Beautiful and Brand New AC Hotel by Marriott Downtown Greenville is seeking a dedicated Food & Beverage/Banquet Manager. The purpose of the Food & Beverage/Banquet Manager is to oversee, control and administer all Food & Beverage outlets and to assist in the direction of banquet functions in accordance with AURO Hotels and Brand Standards

**Essential Job Functions**

* Understand and apply all hotel safety and security procedures to maintain a secure and safe environment for employees and guests at all times. In the event of an accident, get medical attention if necessary and contact GM or MOD. Responsible for making sure a Workers Comp or General Liability claim is filed within 24?hours.

* Maintain an organized and efficient Food & Beverage Department.

* Interact effectively with guests, and greet meeting/function planners. Resolve guest complaints and operational problems and exercise effective decision making ability. Report food related problems to hotel chef.

* Communicate effectively with Catering staff on all banquet events, guest comments and complaints, cover counts etc. Coordinate details of events with and act as a liaison between guest and hotel operating departments.

* Ensure department is stocked with adequate supplies of all service ware, linen, condiments, dairy products, juices and all other items used during service. Ensure that staff is trained on and follows storeroom and requisition procedures

* Determine, communicate and monitor achievement standards and standards of performance on a timely basis.

* Handle disciplinary action and counseling sessions as necessary.

* Work in a fast paced and customer service oriented environment; perform duties under pressure and meet deadlines in a timely manner.

* Help oversees operation of all food and beverage operations and kitchens.

* Knowledgeable of computer terminal, POS System, Delphi, and Time and Attendance

* Attend BEO, Staff and Food & Beverage Meetings.

* Handle accounting for all purchases and inventory.

* Analyze and monitor day?to?day operation reports, monthly and yearly financial statements, labor costs.

* Perform Special projects as necessary for the General Manager and/or Resource Center.

* Communicate with other Managers regarding internal events.

* Handle planning and execution of hotel sponsored events as required.

* Taste food and beverage products from all areas, to ensure quality and consistency.

* Market ideas and promotions (strategies) in the F&B Department.

* Handle customers who are satisfied or dissatisfied with any service provided in the F&B and banquets area.

* Oversee all formal or informal disciplinary action regarding any F&B associate.

* Monitor F&B Computer POS systems; Assists in monitoring of cashier procedures. ? Accountable for beverage cost for outlets.

* Work job responsibilities of associates when business dictates.

* Handle Manager on Duty Responsibilities as required.

* Maintain communication with the Executive Chef on developing and creating menus, culinary organization and procedures.

**Experience/Education**

Food & Beverage Management with banquet and Hotel experience. Must have previous management in a property of similar size and nature; must have Food & Beverage product and equipment knowledge.

*Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.*

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