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Customer Experience Coordinator

2 months ago

St Louis, United States CI Select Full time

Why You'll Love Working with Us:

At CI Select, we're more than just an office furniture dealer. We're a team that brings energy, creativity, and a passion for excellence to every project. As a Customer Experience Coordinator, you'll be at the heart of our mission to create vibrant, inspiring workplaces for some of the most prestigious companies, government agencies, and institutions in the market. Your role is vital in ensuring that every client feels supported, excited, and confident as we bring their vision to life.

What You'll Do:

  • Be the Guide: You'll lead our clients through every step of their project, from the initial quote to the final invoice. Your deep knowledge of our products, pricing, and delivery terms will make you the go-to person for ensuring everything runs smoothly.
  • Elevate the Experience: Our clients are our top priority, and you'll be there to alleviate any concerns, answer questions, and keep enthusiasm high as projects progress.
  • Collaborate & Coordinate: Work closely with vendors, field operations teams, and clients to ensure projects are completed on time, within budget, and to the highest standard.
  • Drive Success: Your responsibilities will include obtaining and applying vendor discounts, managing quotes, and ensuring pricing accuracy. Your attention to detail and proactive approach will make all the difference.

About CI Select:

At CI Select, we're passionate about creating workplaces that harmonize energy, creativity, and productivity. From furniture and workplace technology to architectural products and artwork, we collaborate with top Design and Architectural firms, Commercial Real Estate professionals, and General Contractors to bring our clients' visions to life. As the leading office furniture dealer in St. Louis and a top MillerKnoll dealer nationwide, we're proud to be a certified Women-Owned Business.

Why CI Select?

  • Impactful Work: You'll be helping to shape workplaces that inspire and energize employees, fostering cultures of collaboration and pride.
  • Dynamic Team: We're a diverse, fun, and passionate group that believes in giving it our all, enjoying the journey, inspiring confidence, and growing together.
  • Inclusive Culture: We believe that harmony comes from a blend of diverse perspectives, backgrounds, and experiences. At CI Select, your voice will be heard, valued, and celebrated.

What We're Looking For:

  • Educational Background: An Associate's or Bachelor's degree in business, interior architecture/design, or construction management.
  • Experience: Ideally, you have at least one year of experience in customer service, commercial interior design, account management, or project management.
  • Skills: A valid driver's license and a knack for turning challenges into opportunities.

Perks & Benefits:

  • Competitive Compensation: We offer a competitive salary along with a 401(k) employer match.
  • Generous PTO: Enjoy 160 hours of Paid Time Off (20 days) from the start, plus company holidays.
  • Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, life and AD&D insurance, long-term disability, FSA options, and more.

Equal Opportunity Employer:

CI Select is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.