Regional Manager Plumbing Division

1 day ago

Lancaster, United States LEN THE PLUMBER LLC Full time
Job DescriptionJob Description

Plumbing Regional Manager – MASTER TRADES GROUP

Region 2 that includes LEN THE PLUMBER Branch locations in Boothwyn & Horsham PA and Mt Laurel, Jamesburg & Teterboro NJ, NEFFSVILLE Plumbing HVAC in Lancaster PA and RUSSO BROS in East Hanover NJ. Prefer Candidate who lives locally, possibly in Greater Philadelphia area, with regular travel in the Region.

Must have strong Multi-Site Regional Management (Prefer Plumbing / Residential Service) and be open to travel in the Region to support our Branch locations.

Reports To: President of Plumbing

Supervises: Plumbing Branch Managers, Sales Managers, Dispatch Managers, Support Staff

Job Summary/Objective:

The Plumbing Regional Manager is a leadership position responsible for the performance and growth of the Plumbing business. The position is responsible for the development and implementation of the Plumbing business plan with full P&L accountability for a multi-million-dollar residential consumer services operation. This position provides leadership to all regional personnel, develops plans to achieve revenue and profitability objectives, and is responsible for creating a customer-centric and solutions-oriented culture. The Plumbing Regional Manager will lead all aspects of the business; service, sales, dispatch, and production, as well as providing strategic direction to achieve targeted short-term and long-term business objectives.

Essential Job Responsibilities:

Develop and execute a strong regional business plan to include all operational aspects for the region: staffing, organizational development, profitability targets, operational workflows, and growth plans.

Achieve budgeted objectives; increase revenue, gross profit, and earnings through the implementation of operational excellence, metrics and KPI tracking, productivity performance, and service/sales system excellence.

Direct oversight, management, and accountability of the Plumbing Division P&L for the region.

Lead and manage all aspects of Plumbing for the region: service, sales, dispatch, production, and support.

Recruit, develop, retain, and fully mobilize top Plumbing talent to successfully and consistently support the company’s KPI and performance-driven business model.

Lead employee engagement by fully participating in the implementation of incentives, promotions, contests, awards, recognition, and other important performance-driven programs to celebrate wins while driving the message of a high-performing environment with high levels of visibility and recognition.

Lead regionally centralized dispatching activities that serve the needs of the branch and customer.

Drive the region to consistently deliver on our brand promises and an excellent customer service experience at every touch point.

Develop an ongoing communication cadence with staff to address business objectives while utilizing these forums to build a culture of teamwork, accountability, results, and customer satisfaction.

Organizational development: partner with the training and academy team to execute ongoing programs to include apprentice development, continuing technical education for field personnel, in-field coaching, and safety/OSHA compliance.

Participate in Plumbing business unit and regional review meetings to report on business performance, progress towards key initiatives, and best practice sharing.

Ensure proper input and oversight on areas such as fleet management, warehouse/logistics, facilities oversight, and other areas associated with the physical branch locations.

Establish and maintain relationships with regional industry influencers and key strategic partners.

Implement best-in-class Plumbing best practices, policies, procedures, and processes to ensure compliance and consistency of work across all branches and customer locations.

Qualifications/Abilities:

At least ten plus (10+) years of business unit and/or regional management experience with a proven track record of successfully building or leading an organization, preferably in the Plumbing industry.

Proven track record of high growth and business development experience, financially and/or geographically. Preferably in the Plumbing industry.

Ability to manage, motivate, and mobilize an organization to achieve revenue and profitability goals.

Experience in setting up a strong organization: establishing a foundation for full operational scalability.

Demonstrate high levels of cross-functional collaboration.

Ability to multitask from high-level strategy to hands-on tactical operations. Sales leadership experience is required, preferably in the Plumbing industry.

Outstanding leadership and communication skills at all levels of the organization.

Excellent business acumen: developing, communicating, and carrying out a business plan.

Strong analytical skills: review, interpret, draw conclusions, and formulate actions based on KPIs and other data.

Excellent personal organizational, follow-through, and communication skills (oral and written). Ability to work in a dynamic and fast-paced environment, with multiple priorities and deadlines. Ability to provide excellent customer service to internal and external customers.

Other Job Functions:

Maintain compliance with local, state, and federal regulations (understand and abide by compliance requirements for operations).

Ensure safety best practices are followed.

Working Conditions/Physical Demands:

Work is generally performed in an office environment. Ability to lift and transport up to 50 lbs.

Ability to travel to locations, to training sessions and/or meetings, car or air travel.

EXPERIENCE/EDUCATION:

Bachelor’s Degree in Business Administration is highly preferred.

10+ years of experience in the consumer service industry in a managerial role, with a proven track record of P&L accountability, training/development success, sales/operations, and customer Service. Preferably in the Plumbing industry.

Sales and/or sales management experience is required, preferably in the Plumbing industry.

Microsoft Office suite of applications required. Ability to run reports and use Excel to export data and create spreadsheets. Ability to create PowerPoint presentations.

Service Titan experience helpful

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

#ZR

  • Residential Plumbing Specialist

    4 weeks ago

    Lancaster, Pennsylvania, United States Lancaster Plumbing Heating Cooling & Electrical Full time

    Become a Part of Our Team as a Residential Plumbing SpecialistLancaster Plumbing Heating Cooling & Electrical is seeking experienced Residential Plumbing Specialists to enhance our team and provide outstanding service to our clientele.About Our Company:We are a locally-owned and operated enterprise with a rich legacy of delivering exceptional plumbing, HVAC,...

  • Plumbing Service Manager

    1 week ago

    Lancaster, Ohio, United States gpac Full time

    GPAC is seeking a highly skilled Plumbing Manager to lead our team of professionals. As a key member of our Mechanical Contractor, you will be responsible for overseeing the plumbing service operations, ensuring seamless project execution, and driving business growth. Key Responsibilities:• Oversee the planning, execution, and completion of plumbing...

  • Division Operations Manager

    5 days ago

    Lancaster, South Carolina, United States MUSC Full time

    Job SummaryAs a key member of the Medical University Hospital Authority (MUHA) team, the Division Director will be responsible for overseeing the day-to-day IS operations across division facilities. This includes break/fix, moves/adds/changes, and project management, with a focus on prioritization and alignment with division leadership, ePMO, and IS...

  • Residential HVAC Service Technician

    3 weeks ago

    Lancaster, Pennsylvania, United States Lancaster Plumbing Heating Cooling & Electrical Full time

    About UsLancaster Plumbing Heating Cooling & Electrical is a reputable company seeking a skilled Residential HVAC Service Technician to join our team.Job SummaryWe are looking for a highly motivated and experienced HVAC Service Technician to diagnose and repair heating and cooling systems, providing exceptional customer service and ensuring customer...

  • Plumbing Supervisor

    5 days ago

    Lancaster, Ohio, United States ACCURATE MECHANICAL, INC. Full time

    Accurate Mechanical, Inc. Job OpportunityWe are seeking a skilled and experienced Plumbing Foreman to join our team at Accurate Mechanical, Inc.As a key member of our team, you will be responsible for overseeing the installation of plumbing and gas piping systems on commercial construction projects of various sizes.Key Responsibilities:Supervise and...

  • Plumbing Specialist

    2 weeks ago

    Lancaster, Pennsylvania, United States Nandail Property Management Full time

    Job OverviewNandail Property Management is a leading provider of property management and facility maintenance solutions for residential and commercial properties. We are seeking a skilled Plumbing Specialist to join our team.Key ResponsibilitiesTroubleshoot, install, repair, and maintain plumbing systems in multi-family residential environments.Perform...

  • Plumbing Technician

    4 weeks ago

    Lancaster, United States Nandail Property Management Full time $1,500 - $3,000

    Job DescriptionJob DescriptionCompany Overview:Nandail Property Management leverages extensive expertise in renovation and maintenance, specializing in top-notch property management and facility maintenance solutions for residential and commercial properties.Responsibilities:Troubleshoot, Install repair, and maintain plumbing systems in multi-family...

  • Division Director

    4 hours ago

    Lancaster, South Carolina, United States MUSC Full time

    Job SummaryResponsible for the day-to-day IS operations across division facilities, including break/fix, moves/adds/changes, and project management. Aligns with division leadership, ePMO, and IS on division initiatives, resource allocation, and escalations. Oversees budgeting, procurement, and invoice processing for division IS needs.Key...

  • Division Director

    2 weeks ago

    Lancaster, South Carolina, United States MUSC Full time

    Job SummaryAs a key member of the Medical University Hospital Authority (MUHA) team, the Division Director will be responsible for overseeing the day-to-day IS operations across division facilities. This includes break/fix, moves/adds/changes, and project management, with a focus on prioritization and alignment with division leadership, ePMO, and IS...

  • Regional Asset Protection Manager

    3 weeks ago

    Lancaster, Pennsylvania, United States Burlington Full time

    Job SummaryBurlington is seeking a highly skilled District Asset Protection Manager to join our team. As a key member of our Asset Protection department, you will be responsible for developing, directing, and leading the implementation of our Asset Protection, Shortage Control, and Safety programs across all markets in your region.Key ResponsibilitiesDevelop...

  • Regional Sales Manager for Employee Benefits

    3 weeks ago

    Lancaster, Pennsylvania, United States American United Life Ins Co Full time

    Job OverviewAmerican United Life Insurance Company is seeking a dynamic Regional Sales Manager for our Employee Benefits division. We are dedicated to fostering positive connections between businesses and their workforce through our comprehensive range of financial solutions.As we adapt to the evolving marketplace, we are committed to building a diverse and...

  • Regional Sales Manager for Employee Benefits

    3 weeks ago

    Lancaster, Pennsylvania, United States American United Life Ins Co Full time

    Position OverviewAmerican United Life Insurance Company is seeking a dynamic Regional Sales Manager for our Employee Benefits division. Our sales and service teams are strategically positioned across the nation, dedicated to fostering positive connections between businesses and their workforce. The financial robustness and stability of American United Life...

  • Regional Operations Manager

    4 weeks ago

    Lancaster, Pennsylvania, United States Hissho Group Full time

    Job TypeFull-timeDescriptionThe Regional Operations Manager is essential in driving the success and profitability of various establishments within a specified region. This role encompasses supervising daily operations, enforcing corporate policies, and enhancing performance to meet organizational goals. The Regional Operations Manager reports directly to the...

  • Regional Sales Manager

    6 days ago

    Lancaster, Pennsylvania, United States HP Hood Full time

    Job SummaryAs a Regional Sales Manager at HP Hood, you will be responsible for managing all facets of the region to attain sales volume goals and financial control targets. This includes developing and implementing strategic sales plans, managing direct headquarter relationships with retail grocery customers, and conducting business reviews and negotiations...

  • Assistant Regional Property Manager

    1 day ago

    Lancaster, Pennsylvania, United States Housing Development Cor Full time

    Job Title: Assistant Regional ManagerHousing Development Corporation MidAtlantic (HDC) is seeking a highly skilled and motivated Assistant Regional Manager to join our team.Job SummaryThe Assistant Regional Manager will assist the Regional Property Manager in managing performance within assigned markets, maintaining daily operations, and ensuring that...

  • Regional Sales Manager

    1 week ago

    Lancaster, Pennsylvania, United States HP Hood Full time

    Job Summary:We are seeking a highly motivated Regional Sales Manager to join our team at HP Hood.**Key Responsibilities:*** Manage all facets of the region to attain sales volume goals and financial control targets* Develop and implement strategic sales plans to accommodate corporate goals* Meet with customers on an ongoing basis to sell in new items,...

  • Regional Manager

    1 week ago

    Lancaster, Pennsylvania, United States Crunch Fitness Full time

    Regional Manager Job SummaryCrunch Fitness is seeking a highly motivated and experienced Regional Manager to lead our team of General Managers in achieving exceptional results and upholding our company culture.Key Responsibilities:Ensure each club within the region exemplifies our company's values and cultureDrive sales growth and exceed Key Performance...

  • REGIONAL SALES MANAGER

    3 weeks ago

    Lancaster, United States HP Hood Full time

    Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future!At HP Hood LLC, we celebrate our differences. Our diversity of people, backgrounds, experiences, thoughts and perspectives are fostered to create an inclusive work environment. We are at our best when we...

  • Regional Sales Manager

    2 weeks ago

    Lancaster, Pennsylvania, United States IPEG, Inc. Full time

    About the RoleThe Regional Sales Manager is a key position within IPEG, Inc. responsible for promoting and selling Pelletron's products in an assigned business segment or product line. This role requires a strong understanding of the plastics industry, pneumatic conveying technology, and bulk material handling equipment.Key ResponsibilitiesDirect,...

  • Regional Sales Manager

    3 weeks ago

    Lancaster, United States IPEG, Inc. Full time

    Regional Sales Manager Pelletron Job Type Full-time Description Pelletron, part of the IPEG Industrial Group, is the global leading supplier for dust removal systems for plastic processors and plastics manufacturers. Besides the plastics industry, the dedusting technology is also used in the food, mineral and recycling industries. In 2003, the company began...