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Verizon Customer Service Trainee

2 months ago

Torrance, United States Hero Full time

At our company, we are seeking a hardworking, intuitive, and driven Verizon Customer Service Trainee to help elevate our business to new heights. Our Verizon Customer Service Trainees play a crucial role in shaping our customers' experiences, proudly representing our company to every customer they meet. We are looking for a Verizon Customer Service Trainee who is competitive, results-oriented, and eager to make a significant impact in the workplace.

The ideal candidate will bring an upbeat, positive, and resilient attitude to the team. Our Customer Service Trainees go the extra mile to ensure that customers are not only satisfied but also receive service that truly meets their needs and desires. We want our customers to experience our energetic spirit and sense the strong camaraderie within our team when doing business with us.

Primary Responsibilities:

  • Product knowledge delivery: Provide customers with detailed information about our company's offerings.
  • Order processing: Handle all necessary orders and transactions efficiently.
  • Hands-on customer engagement: Work directly with customers to offer products and services that meet their needs.
  • Problem-solving: Assist customers with troubleshooting and resolving any issues to enhance their service experience.
  • Secure information handling: Collect and manage customer personal information professionally and securely.