Account Manager

2 weeks ago

Kansas City, United States Lockton, Inc. Full time
Job Summary:

Description

Lockton is currently seeking a Global Account Manager in the Lockton Global Solutions Practice who will support our key global clients. They will build long-term, trusted advisor relationships with their Account Executive, clients, producers, and domestic associates, supporting business growth.

Responsibilities

  • Develops a strong understanding of clients’ businesses and uses the knowledge to successfully and professionally anticipate and address their needs; Ability to work independently with clients on routine assignments.
  • Architects and executes global client service plans
  • Works closely with Global Account Executive to deliver consistent client service
  • Establishes standards and best practices in line with client risk management philosophy
  • Provides initial market entry, compliance analyses and executes renewal process
  • Manage and cultivate internal relationships with other Associates & Producers
  • Client and Lockton Global Partnership communication
Essential Competencies
  • Full working coverage knowledge of all lines of business. Specifically, with ownership (both placement and advisory) of the International Casualty product. Collaboration, strategic input and international implementation of other lines of cover, including but not limited to: Property, Marine, Directors and Officers Liability, Crime, Business Travel Accident, Environmental Liability and Professional Liability
  • Accountable for all elements of program design, placement, service execution and advisory
  • Identifies opportunities to create synergies and reduce frictional costs of global programs
  • Monitors and manages daily service coordination and needs
  • Can articulate Lockton’s global capabilities, value proposition and differentiators
  • Ability to analyze exposures and identify risks, inconsistencies, and accuracy of reported data
  • Creates timely and accurate submissions, initial quote comparisons, and coverage reviews
  • Post-binding deliverables and implementation, including overseeing the accuracy and reporting of local admitted policies and other global program tracking
  • Country Leadership – accountable for relationships with the Lockton teams who are overseas and develops market relationships accountable for carrier performance
Requirements:

Qualifications
  • Bachelor's Degree in Risk Management, Business Administration, or related field (preferred)
  • Minimum of five (5) years of commercial P&C insurance brokerage and/or commercial lines account handling experience. At least two (2) years of experience preferred developing coverage solutions for multinational companies on a worldwide basis, including placing cover outside of the US.
  • Knowledge of Commercial Property and Casualty coverage products and marketplace
  • Ability to market and service multinational programs through an in-depth understanding of commercial insurance rating concepts
  • Working knowledge of regulatory landscape and nuances of placing local foreign coverages preferred
  • Proficiency in Microsoft Office Products (Word, Outlook, Excel, and PowerPoint)
  • Excellent verbal and written communication skills, including the ability to successfully present data
  • Demonstrated professional, tactful negotiation and persuasion skills
  • Focused on personal and team development with the ability to complete continuing education requirements as needed
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
  • Strong organizational, multi-tasking and negotiation skills
  • Flexibility to work outside of normal business hours to effectively service client and/or business needs
  • Ability to travel both domestically and abroad, as needed/requested
  • Legally able to work in the United States
  • #LI-SS1

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