Customer Service Rep

6 days ago

Arnold, United States Campora Propane Service Full time
Our Culture

EDP is a rapidly growing company - with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.

We service more than 200,000 customers in 19 states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022 and 2023 as one of the Top Ten Propane Marketers by LP Gas Magazine. Since our inception in 2012, EDP has helped more than 30 owners of well-run propane businesses transition to their own "next chapter" while benefiting everyone involved.

Responsibilities:

  • Serving as the first point of contact for customer inquiries, orders, and service requests via phone, email, or chat
  • Providing accurate and timely information regarding propane services, pricing, delivery schedules, and account status
  • Assisting customers with placing orders, scheduling deliveries, and resolving any delivery or billing issues
  • Collaborating with internal teams, including sales, operations, and dispatch, to coordinate efficient propane deliveries and resolve customer concerns
  • Maintaining customer records, ensuring accurate and up-to-date information is captured in the system
  • Promoting and upselling additional propane products or services to customers as appropriate
  • Handling customer complaints or escalations with empathy and finding satisfactory resolutions
  • Building strong customer relationships and ensuring customer satisfaction through exceptional service
Requirements:
  • High school diploma or general education degree (GED).
  • Able to multi-task well and prioritize workload.
  • Able to exercise progressive decision-making.
  • Strong knowledge of Microsoft Office.
  • Ability to work, and exceed, in time sensitive environment.
  • Ability to work effectively in a team environment.
We Offer Amazing Benefits

In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.

Our benefits program allows you to customize your coverage, to select the best plans to meet your family's needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.
  • Medical Insurance - multiple options to choose from
  • Dental Insurance
  • Voluntary Vision Insurance
  • Health Savings Account
  • Flexible Spending Account
  • Confidential Employee Assistance Program (EAP)
  • Voluntary Supplemental Life and AD&D Insurance
  • Voluntary Short-Term Disability
  • 401(K) with Company Match
  • Tuition Reimbursement
  • Propane discount
As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:
  • Paid Holidays & Time Off
  • $50,000 Basic Life/AD&D benefit
  • Long Term Disability


Pay $21-$24 per hour, depending on experience

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

  • Customer Service Rep

    2 months ago

    Arnold, United States Ebbetts Pass Gas Full time

    Our Culture EDP is a rapidly growing company - with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California. We service more than 200,000 customers in 19 states, with a presence in rural America...

  • Retail Customer Service

    4 months ago

    Arnold, United States On The Run Convenience Full time

    On The Run Convenience - 3611 W Outer Rd - [Retail Associate / Team Member] As a Retail Customer Service Rep @ On The Run Convenience, you'll: Greet customers; Run the register; Cashier; Make purchase suggestions; Work with the food program; Be working around the store (inside and out) in many different areas to help maintain high standards for store...

  • Service Advisor

    2 weeks ago

    Arnold, Missouri, United States Plaza Tire Service Full time

    OverviewPlaza Tire Service, a leading provider of tire and automotive services, is seeking a highly skilled and customer-focused Sales and Service Advisor to join our team at our Arnold, MO store.As a Sales and Service Advisor, you will be responsible for selling and promoting all products and services offered by the company, while providing exceptional...

  • Service Advisor

    2 weeks ago

    Arnold, Missouri, United States Plaza Tire Service Full time

    OverviewPlaza Tire Service, a leading provider of tire and automotive services, is seeking a highly motivated and customer-focused Sales and Service Advisor to join our team at our Arnold, MO store.We are a growing business with a strong commitment to excellence and customer satisfaction. As a Sales and Service Advisor, you will play a critical role in...

  • Service Advisor

    3 weeks ago

    Arnold, Missouri, United States Plaza Tire Service Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Sales and Service Advisor to join our team at Plaza Tire Service. As a Sales and Service Advisor, you will be responsible for providing exceptional customer service, promoting our products and services, and ensuring a seamless customer experience.Key ResponsibilitiesProvide prompt and courteous...

  • Service Advisor

    2 weeks ago

    Arnold, United States Plaza Tire Service Full time

    Job DescriptionOverview: Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do. We're seeking a...

  • Service Consultant

    1 week ago

    Arnold, United States Plaza Tire Service Full time

    Overview: Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do. We're seeking a Sales and Service...

  • Customer Service Representative

    2 weeks ago

    Arnold, Missouri, United States Walgreens Full time

    Job Title: Customer Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens.Job Summary:The Customer Service Associate is responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Associate

    6 days ago

    Arnold, Missouri, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeAt Circle K Stores, Inc., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive store...

  • Customer Service Representative

    2 weeks ago

    Arnold, Missouri, United States Express Employment Professionals Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Express Employment Professionals.The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide top-notch customer service and support.Key Responsibilities:Provide exceptional customer...

  • Customer Service Representative

    2 weeks ago

    Arnold, California, United States Ebbetts Pass Gas Full time

    About Ebbetts Pass GasEbbetts Pass Gas is a rapidly growing company with deep experience in retail and commercial propane sales, operations, and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.Job SummaryWe are seeking a highly skilled Customer Service...

  • Customer Service Representative

    1 week ago

    Arnold, Missouri, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    5 days ago

    Arnold, Missouri, United States Express Employment Professionals Full time

    Customer Service Position AvailableWe are seeking a skilled customer service professional to join our team at a local flooring company.Key Responsibilities:Sell products to customers and provide excellent customer care.Develop strong communication and friendly conversation skills to build customer relationships.Work efficiently to meet daily goals and...

  • Customer Service Associate

    2 weeks ago

    Arnold, Missouri, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Sales and Service Representative

    1 month ago

    Arnold, Missouri, United States Plaza Tire Service Full time

    Job DescriptionOverview:Plaza Tire Service is a leading provider of automotive services, with a strong presence in Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business that values our employees and provides opportunities for career advancement.Job Summary:We are seeking a highly motivated and customer-focused Sales and Service Advisor to...

  • Sales/Service Advisor

    2 months ago

    Arnold, United States Plaza Tire Service Full time

    Job DescriptionOverview: Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do.We're seeking a...

  • Service Advisor

    2 weeks ago

    Arnold, Missouri, United States Sun Auto Tire & Service Full time

    OverviewSun Auto Tire & Service is a leading provider of tire and automotive services with 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry, offering a dynamic work environment and opportunities for career advancement.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Customer Service Representative

    2 weeks ago

    Arnold, Missouri, United States Scott Timmerwilke - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with a passion for sales and service? Do you enjoy working with people and building relationships? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.Key ResponsibilitiesEstablish and maintain strong customer relationships through regular communication and follow-up.Use a...

  • Customer Service Representative

    2 weeks ago

    Arnold, United States Circle K Full time

    Circle K - 2001 Richardson Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Lead

    2 days ago

    Arnold, Missouri, United States MOD Pizza Full time

    MOD Pizza Restaurant Leadership OpportunityMOD Pizza is seeking a highly motivated and experienced Customer Service Lead to join our team. As a key member of our restaurant leadership team, you will be responsible for directing the Squad Crew to deliver exceptional customer experiences and pizzas that exceed our guests' expectations.Key Responsibilities:Lead...