Support Engineer I

4 weeks ago

coppell, United States NextGen | GTA: A Kelly Telecom Company Full time

Position: Support Engineer I


Experience Required:

  • Packing cellphones into retail boxes and shipping to customers.
  • Reviewing and understanding 2D drawings and designs (ArtiosCAD or similar).
  • Experience using palletization software (TOPPS or CAPE).
  • Previous experience in the packaging industry, such as food or consumer goods packaging.
  • 0-3 years of experience; recent graduates with internship experience are ideal, but more senior candidates will be considered if they are open to the offered compensation.


Skills Required:

  • Project management experience, managing launch projects from start to completion.
  • Supplier management and coordination.
  • Exposure to testing processes, including evaluating and reviewing tests.
  • Ability to prioritize tasks and adhere to tight timelines.
  • Intermediate skills in Excel and proficiency with 2D design software (ArtiosCAD) and CAPE.


Education:

  • Bachelor’s degree in Packaging Engineering, or related fields.


Preferred Qualifications:

  • Packaging industry experience, specifically in telecoms or similar industries.
  • Experience working in a production environment and with customers.
  • Experience with testing, including evaluating packaging designs according to international testing standards (ISTI).


Key Responsibilities:

  • Manage the full project lifecycle for device packaging, from kickoff to production.
  • Oversee and manage testing processes with vendors.
  • Report launch readiness and maintain tooling, documentation, and device management systems.
  • Collaborate with sourcing, engineering, quality, suppliers, and the packing line.
  • Create palletization plans using CAPE and modify designs in 2D software.
  • Drive cost-saving initiatives and manage their implementation.


Top Skills:

  • Proficiency in 2D CAD software (ArtiosCAD or similar).
  • Proficiency in CAPE packaging software.
  • Strong project management skills.


Schedule:

  • Onsite, 5 days per week.


What you didn’t know about us:


Competitive salary

Health, Dental and Vision Benefits

Short/Long Term Disability and Critical Care/Illness Protection

Life Insurance and Retirement Plans

Employee Assistance Program

With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry


We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner

We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page

Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.


You should know: Your safety matters Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.


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