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Sr Director, Telcom and Network
2 months ago
Requisition ID # 158156
Job Category: Information Technology
Job Level: Senior Director
Business Unit: Information Technology
Work Type: Hybrid
Job Location: Oakland
Position Summary
The Information Technology Infrastructure and Operations (I&O) Department Leadership job family has overall responsibility for supporting PG&E’s business vision by improving service quality, increasing capabilities through the development\deployment of infrastructure and core business productivity application functionality, implementing new technology, reducing costs, increasing productivity, and facilitating organizational and business effectiveness through enabling technologies. This job family is responsible for providing leadership for those involved in the development, design, testing, implementation, maintenance, support, and operations of PG&E’s systems infrastructure. Responsibilities include but are not limited to analysis, maintenance, and operations of infrastructure systems. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects, develops, and evaluates staff to ensure the efficient operation of each function.
This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.
Reporting Relationship
The Sr. Director, Telecom and Network Services will report into the VP, Infrastructure & Cloud Services.
Job Responsibilities
- Sets engineering and operational direction for the telecommunications and network services supporting business and operational technologies.
- Accountable for operational excellence and continuous pursuit of improving reliability of network services to achieve business and operational outcomes.
- Leads a team of directors, managers, and senior professionals demonstrating strong prowess in core managerial and leadership skills.
- Leads the organization towards execution of critical safety and wildfire commitments, Leads multi-year planning with business partners to develop plans to evolve the network function in alignment with True North strategies.
- Leads the telecom and network engineering function as a product based organization to develop strategies, roadmaps, and capability delivery plans.
- Focuses on the management of operational and security risks and ensures that tactical and strategic plans are tracing and being executed to reduce risks effectively.
- Evolve the technical talent and culture of the telecom and network function through organizational development activities focused on learning, development, career paths,and innovation activities.
- Fosters a culture of collaboration with other IT and business teams ensuring that the appropriate cross functional operating models are designed, implemented and evolved.
- Operates as a thought leader in the IT organization with a Business and IT first mindset demonstrating big picture thinking.
- Leads the organization in the development of multi year planning, budgets, TCOs and communicates with all levels including senior company executives to generate alignment to strategies and plans.
- Actively participates in the OT industry community to research trends and generate ideas for further business enablement of OT needs.
- Functions as an active advocate of Cloud enablement and Digital workplace transformation efforts in partnering with other ICS and IT leaders.
- Develops SLAs, OLAs, and operates metrics based focus in the delivery of network operations in conjunction with critical business KPIs.
- Ensures a robust operational service delivery by optimizing asset, incident, change, and problem processes.
- Brings a special focus and skill on automation to drive optimization of operational and service provisioning activities to reduce toil and error and generate technical growth opportunities for staff.
- Operates a $200M budget for the function ensuring that budget management fundamentals and company imperatives are effectively addressed.
Leadership Qualities
PG&E expects its leaders to conduct themselves with the highest ethics and integrity and to embody specific leadership qualities.
Strategic Mindset
- Seeing ahead to future possibilities and translating them into breakthrough strategies.
- Operating effectively, even when things are not certain or the way forward is not clear.
A Leader in the Community and Industry
- Effectively building formal and informal relationship networks inside and outside the organization.
- Anticipating and balancing the needs of multiple stakeholders.
Demonstrates Safety Leadership
- A safety champion in words and deeds with respect to both employee and public safety.
- Maintaining an environment of open dialog and free of retaliation.
Influences and Inspires
- Using various- communications that convey a clear understanding of the needs of different audiences.
- Maneuvering comfortably through complex policy, process, and people-related dynamics.
Optimizes Team Performance
- Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Creating a climate where people are developed and motivated to do their best to help the organization.
Values Diversity and Creates Inclusion
- Recognizing the value that different perspectives and cultures bring to an organization.
Fiscally Responsible
- Interpreting and applying understanding of key financial indicators to make better business decisions.
- Planning and prioritizing work to meet commitments aligned with organizational goals.
Leads Ethically and in a Compliant Manner
- Sponsoring and sustaining a high integrity speak-up corporate culture which prioritizes ethics, safety and compliance.
- Building on necessary level of industry, company and subject-matter expertise, including laws and regulations.
Provides a High Level of Customer Service
- Building strong customer relationships and delivering customer-centric solutions.
Compensation
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
A reasonable salary range is:
Bay Area Minimum: $201,000
Bay Area Maximum: $343,000
Or
California Minimum:$191,000
California Maximum: $326,000
Background Qualifications
Minimum
- B.A./B.S. degree or equivalent work experience in computer science, information systems, engineering or other related field
- (10) years of Network/Telecom experience including at least three (3) years of experience managing large network and telecom functions.
Desired
- M.S./M.B.A. degree or equivalent work experience in computer science, business administration, engineering or related discipline with an information technology focus
- Experience in the Utility industry/business specifically in the network and telecom space
- Proficient in conceptualizing creative solutions, as well as documenting them and presenting/selling them to senior management
- ITIL Certification: Foundations, Practitioner, Manager
- Project Management Institute Certification: Project Management Professional
- Six Sigma Certification: Green belt, black belt, master black belt
- Infrastructure Discipline Platform Specific Certifications. For example, VMware, MS Windows, Hitachi, Cisco, etc.
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