Senior Engagement Manager, AWS ProServe

OverviewThe AWS Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. You will combine technical expertise with strong project leadership to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. You will apply AWS frameworks such as Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. You will validate technical solutions against business goals, manage technical risks, and communicate effectively to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. The AWS ProServe organization is a global team helping customers realize their desired business outcomes when using the AWS Cloud.ResponsibilitiesLeading and managing complex cloud migration and implementation projectsLeveraging knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planningBridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomesDistilling customer needs into clear technical requirements and mapping them to business outcomesDecomposing complex technical problems into actionable, deliverable solutionsContributing to technical documentation and defining documentation standardsProactively identifying and managing risks and driving projects to successful completion while exceeding customer expectationsBasic Qualifications5+ years of experience in cloud computing5+ years in project management of technical programs5+ years of experience in consulting and working with enterprise customers5+ years of experience with customer cloud transformation activitiesBachelor's degree in Computer Science, Engineering, related field, or equivalent experiencePreferred QualificationsAWS experience preferredProject Management Professional (PMP) and/or AWS Certified Solutions Architect - AssociateStrong understanding of AWS services, architectures, and best practicesExperience applying AWS frameworks like Well-Architected and Cloud Adoption FrameworkProven ability to establish technical credibility with engineering teams and senior technical decision-makersAbout AWSDiverse Experiences: AWS values diverse experiences. If you do not meet all of the preferred qualifications and skills listed, we encourage you to apply. We strive to foster an inclusive culture with mentorship and growth opportunities.Equal OpportunityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We will consider qualified applicants with arrest and conviction records as allowed by law where applicable.Additional InformationOur position will remain posted until filled. If you require a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Base pay ranges and compensation details are provided in the posting. This description does not represent all duties of the role and may change at any time. #J-18808-Ljbffr